Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.2
919 reviews
5 stars
291
4 stars
209
3 stars
85
2 stars
61
1 star
273
WW
W
Apr 18, 2026
3.0
I rarely eat here anymore because it's impossible to know how a visit is going to turn out. Why would I want any uncertainty about my meal? The flavors Chipotle produce in the kitchen for their meats are excellent, but I'm so very tired of being served undercooked rice(brown or white), and more than occassionally, undercooked pinto beans. I would eat here every 7-10 days if I felt good about the consistency of the service(I don't), the portion size(sketchy), and the rice and beans(inconsistent).
Instead, I eat at a local place called El Comalito in South Amherst, where I never have any of the aforementioned issues...ever...their chipotle chicken burrito is delicious, and their chips and salsa are included with the meal. Beer is ice cold. Service is consistently good.
Life can be pretty simple. I hope one day Chipotle will get things figured out, because on their good days, their food is really good. Their barbacoa is delish, and their chili red sauce deliciously close to being too hot, but it's not. Food for thought...
RW
Regina Walker
Apr 12, 2026
1.0
Out of black beans, tortillas, chips, chicken, guacamole, SPOONS and brown rice and they told me all this sassily. They are chronically out of everything
VG
Viraj Gajria
Apr 10, 2026
1.0
I got seven grains of rice and three pieces of steak. And they had no chicken
KM
Kai MacQuiddy
Apr 2, 2026
1.0
Severely understaffed. Every time I go there is always a wait for something. 25 minute wait for rice? How do you not have rice!?!? Portions are terrible. Also they should unlock both of the doors at the front as doors are meant to be opened and closed. The only reason this chipotle is still alive is because it’s located close to the colleges. No water cups either.
VJ
Vrajeshkumar Jayant
Mar 23, 2026
1.0
This is Mexican food but today March 22, Sunday they don't have cheese, black beans. And many things are missing. (without cheese Mexican food who can eat ?)
All tables are dirty, all garbage can are full. Bunch of employee No-one care about.
Nesty.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at UMASS offer?
Chipotle UMASS offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 334 Russell St, Hadley?
Chipotle UMASS is open daily from 10:45 AM to 11:00 PM.
Does Chipotle UMASS provide options for pickup and delivery?
Yes, Chipotle UMASS offers both in-store pickup and delivery services.
Can I order online from Chipotle UMASS?
Yes, you can order online through their website or the Chipotle app for quick and convenient ordering.
How can I contact Chipotle UMASS for questions or catering requests?
You can reach Chipotle UMASS via email at ma.1693.umass@chipotle.com or by phone at +1 413-587-9888.
What are Chipotle UMASS's principles regarding food sourcing?
Chipotle UMASS follows Food with Integrity principles, sourcing ingredients from farms that practice humane and sustainable methods without artificial additives.
Which nearby places can I visit before or after dining at Chipotle UMASS?
Nearby spots include Starbucks for coffee, L.L.Bean for outdoor gear shopping, and Dunkin' for donuts and bagels, enhancing your visit experience.
Are there services like automotive care near Chipotle UMASS?
Yes, Jiffy Lube and Firestone Complete Auto Care are nearby for automotive repair and tire services if you need vehicle maintenance during your visit.
What other food options are available near Chipotle UMASS?
Other nearby eateries include Burger King, Five Guys, and Joy Bowl Poke, offering fast food, burgers, and poke bowls respectively.
Does Chipotle UMASS welcome all customers including the LGBTQ community?
Yes, Chipotle UMASS is inclusive and welcomes LGBTQ customers, ensuring a friendly dining environment for everyone.
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