Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
817 reviews
5 stars
223
4 stars
187
3 stars
185
2 stars
72
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many expressing frustration over long wait times and incorrect orders.
Food Consistency
The quality of food was inconsistent, with some customers receiving fresh items while others reported cold or improperly prepared food.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty dining areas and unsanitary conditions in the bathrooms.
Efficiency Concerns
Many customers noted slow service, particularly in the drive-thru, with long wait times being a common complaint.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
- ZMZackary Martineau6 days ago1.0If you order a single cheeseburger, 85% chance they will ask you to pull up and wait. Even when you order that single cheeseburger 10 minutes before coming to pick up through the app. Honestly God awful worse McDonalds
- JTJ TNov 13, 20255.0Great staff. Very friendly. Restaurant was clean and inviting. No issues. Food was hot and good
- YYYodaOct 26, 20251.0This place sucks the drive thru person didn’t seem like that she didn’t want to work there and on top of that I ordered two McDoubles and got two cheese burgers this happened to me before so I paid more and got less been really upset with this McDonald’s I may talk to corporate
- DCDylan CallierSep 12, 20251.0This is a review for corporate not this specific location. No one at the counter. Multiple people waiting, 5+. Forced to enter your own order but still have to pay with an employee at the cash register? How is this faster or more convenient? Certainly cheaper as you don't have to pay employee wages, but seems like mcds is already short staffed. I left without ordering because it looked like I was going to have to wait 15 minutes to pay and longer to receive my food. These kiosks to place an in person order are absolute trash. I also love how the way to order a sandwich with only one condiment means you have to click multiple buttons to remove the co diments you dont want. It was this way when I worked at McDonald's almost 20 years ago. Fix the code, corporate!
- NONicole OmalleySep 2, 20255.0This McDonald's location is very good. Food is always hot and fresh. Fries are perfectly salted. Staff is friendly! All around really good place. Convenient off highway near greenfield exit. If traveling on 91 north or south take route 3 exit Boston and get off one first exit. Exit will be in left hand lane if travelling from north to south. Follow gps from there. Not sure if you take a left or right at the end of the ramp. McDonald's is i would say a few miles up on the left. Take route 2 and first exit to avoid downtown traffic. Also there is a McDonald's off the rotary at the greenfield downtown exit. Do not go there. Pricing is higher and food is terrible. Its not worth the on/off highway convenience i promise. Safe travels to you!
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Greenfield, MA?
McDonald's in Greenfield, MA is open daily from 5:00 AM to 1:30 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does McDonald's Greenfield offer drive-thru service?
Yes, the Greenfield location offers drive-thru service with the same operating hours as the restaurant.
Can I get food delivered from McDonald's Greenfield?
Yes, delivery is available daily from 5:00 AM to 1:30 AM, with extended delivery hours until 2:00 AM on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment options are accepted at McDonald's Greenfield?
McDonald's Greenfield accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer a mobile app for ordering?
Yes, McDonald's has mobile apps available on iOS and Android for ordering and earning rewards. You can download the iOS app from the Apple App Store and the Android app from Google Play.
What services does McDonald's Greenfield provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at McDonald's Greenfield?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where is McDonald's Greenfield located?
McDonald's Greenfield is located at 285 Federal St, Greenfield, MA 01301, USA.
Are there any banks near McDonald's Greenfield?
Yes, Greenfield Co-Operative Bank and Greenfield Cooperative Bank are nearby and convenient if you need banking services before or after your visit.
What automotive services are available near McDonald's Greenfield?
Nearby automotive services include Tire Warehouse for tire sales and repair, Byrne Towing for towing and oil changes, and Golys Garage for automotive repair and towing.
What other dining options are close to McDonald's Greenfield?
Nearby dining choices include Dunkin', Domino's Pizza, and Goodies Restaurant, offering coffee, donuts, pizza, and Italian cuisine to complement your visit.