Dunkin'

4.1
415 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
295 Federal St, Greenfield, MA
01301, United States

Hours

Reviews

4.1
415 reviews
5 stars
201
4 stars
106
3 stars
62
2 stars
26
1 star
20

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others noted rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including hair found in drinks and food.

Atmosphere

The location's atmosphere was described as cramped and noisy, particularly during busy times, affecting the overall experience.

Consistency

There were mixed reviews regarding the consistency of food quality and service, with some customers noting improvements while others experienced ongoing issues.
  • CG
    Chase Goates
    Nov 26, 2025
    2.0
    most of the people who work here couldn't care less about whether your drink is wrong or even give you a look in the eye. there's some gems but maybe as a whole the employees are not being treated well. bad jobs lead to bad attitides
  • KS
    Kim Sherman
    Jul 16, 2018
    1.0
    Gross
  • MH
    Matt Hall
    Oct 31, 2016
    5.0
    Limited parking and usually a line at the drive through, but they are super quick and I've never received the wrong order from them.

Frequently Asked Questions About Dunkin'

What seasonal drinks are currently featured at Dunkin' in Greenfield, MA?

Dunkin' Greenfield features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on their holiday menu.

What are the regular opening hours for Dunkin' at 295 Federal St, Greenfield, MA?

The Dunkin' location at 295 Federal St is open daily from 5:00 AM to 8:00 PM.