ExtraSpecialTeas is a visionary non-profit teahouse. We employ young adults with intellectual and developmental differences who have aged out of school and who are employable with our support. We offer a therapeutic vocational day program so that each participant can learn, grow and work in the way that best meets his or her needs.
Customers can explore, sample and enjoy our 50+ teas from all over the world in our Great Barrington teahouse. Whether you’re a traditional ‘hot pot of tea’ afficionado, an avid iced tea fan or bubble tea fanatic, we have the tea that will become your absolute favorite. We've been voted one of the Best Bubble Teas in Massachusetts!
We also bake our own gluten-free treats!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.