Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in both the drive-thru and dining area, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting overall service quality.
Food Quality
Reviews indicated that food quality was inconsistent, with many items served cold or not prepared as requested.
FC
Frank Castellano
Feb 25, 2026
1.0
Very long wait in the drive through. Manager stated that they only have two people working and are severely understaffed. Do not recommend.
TW
Thomas & Terri Rooney my wife
Feb 12, 2026
2.0
First time here! Dirty tables in dining area! Friendly employee at the front counter! Quick service! Ordered a double filet o fish! Only received 1 filet! French Fries were cold.
JH
James Houck
Jan 18, 2026
4.0
Went through the drive through. Everything was good.
JG
James Green
Dec 27, 2025
1.0
When I got to the drive thru I thought my order was 30 dollars when i got to the window she said it was 24. I gave the worker my 30 dollars and the worker said that i was still short. Not knowing how i could be short on change if i gave her extra I asked her how I was short and she wouldn’t answer until i gave her another dollar and then said i gave her a 10, two 5’s, and a one when I gave her 3 five’s and 4 ones. I was essentially yelling for her attention through the drive thru before she put the money into the register but knew she was wrong and kept my money and had an attitude when i told her i knew how much i had. I understand it is mcdonalds but stealing my money is kind of crazy.
RC
R C
Dec 24, 2025
3.0
Lol, what's missing in the pic? First time seeing an order came out like this. 2 stars.....Add one star cause we got a good laugh out of it
What are the main services offered by this McDonald's location?
This McDonald's offers drive-thru, McDelivery, mobile offers, mobile ordering, curbside pickup, and WiFi services.
What are the operating hours for dine-in at McDonald's on weekdays?
The dine-in service is open from 6:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday.
During what hours is drive-thru available?
Drive-thru is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight Friday and Saturday.
Can I order McDonald's delivery all week long?
Yes, McDonald's delivery is available daily from 6:00 AM to 11:59 PM.
How can I place an order online for pickup or delivery?
You can order online through the McDonald's delivery website or use their mobile apps available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 302 Stockbridge Rd, Great Barrington, MA 01230, USA.
What nearby grocery stores can I visit before or after dining here?
Market 32 and Price Chopper supermarkets are located nearby, offering you convenient options for grocery shopping.
Are there any nearby restaurants if I want to try different cuisines?
Yes, nearby options include The East Asian Cuisine, East Chinese Restaurant, Vivaldi's Pizzeria, and Aegean Breeze Restaurant for varied dining experiences.
What are some recreational places near this McDonald's?
Stevens Pond park and Josh Billings RunAground sports and recreation venue are nearby for outdoor activities and community events.
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