McDonald's

2.8
623 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
302 Stockbridge Rd, Great Barrington, MA
01230, United States

Hours

Reviews

2.8
623 reviews
5 stars
144
4 stars
94
3 stars
98
2 stars
71
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, with dirty floors and tables.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

The quality of food was often criticized, with reports of cold, stale, or incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of training for employees.
  • VR
    Virgilio Rios
    Oct 23, 2025
    1.0
    I just spent $30 in this place I didn’t get half my order my special request on my sandwich was to add Mac sauce and there is nothing i call and nothing this is the absolute worst McDonalds ever made the employees need to learn a few things because everyone acting like they are new some how they are always under staff so you could be wasting your time with them
  • TC
    Theresa Cannavo
    Oct 22, 2025
    5.0
    I went to pee
  • WH
    William Hunt
    Oct 3, 2025
    1.0
    Can't give a zero. First car in drive thru line at 4pm. Waited over 10 minutes and nobody ever even responded to me being there. Myself and 4 other cars drove away
  • TB
    Tammy Bastow
    Sep 30, 2025
    5.0
    Very clean great food
  • AS
    Aidan Sherlock
    Sep 20, 2025
    1.0
    Floor was very dirty and staff weren’t pleasant to talk to. The food was average but the person working wasn’t very friendly in fact rude.

Frequently Asked Questions About McDonald's

What are the main services offered by this McDonald's location?

This McDonald's offers drive-thru, McDelivery, mobile offers, mobile ordering, curbside pickup, and WiFi services.

What are the operating hours for dine-in at McDonald's on weekdays?

The dine-in service is open from 6:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday.