Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Great Barrington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
335 reviews
5 stars
130
4 stars
68
3 stars
49
2 stars
22
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from excellent to rude and unhelpful.
Staffing Issues
Many reviews highlight understaffing as a significant problem, leading to long wait times and inconsistent service.
Product Availability
Customers frequently report that the store is out of key items, including donuts and ingredients for drinks.
Cleanliness and Maintenance
Several reviews mention cleanliness issues and equipment failures, impacting the overall experience.
Order Accuracy
There are numerous complaints about incorrect orders and poor food quality, although some customers noted improvements.
- TSThomas SchindlerAug 13, 20251.0Bad customer service
- SNSheldon NaparstekJul 29, 20251.0This is the worst Dunkin Donuts place I’ve ever visited. There’s always some catastrophe (can’t make a frozen coffee because they’re low on I ce, frozen mixer out of order, out of ice tea, etc.) The wait time is terrible. I ordered my drinks on the APP 5 minutes before I arrived in the store and still had to wait 10 minutes for my order.
- JWJeffrey WiltshireJul 28, 20255.0Service was excellent and the latte was great!
- JSJonathan SlykerJul 18, 20251.0Here it is 4 o’clock on a weekday afternoon. They are not able to keep their lobby open and there are now three cars ahead of me on the drive-through because this Dunkin’ cannot get it together to be open at 4 o’clock on a weekday. I walked into the lobby and they rudely kicked me out and would not explain to me why they couldn’t keep their store open until 4 o’clock on a Friday afternoon. They did not apologize for kicking me out of the lobby. They owe us an apology. What a bunch of incompetent rude people.
- SBScott BrownSep 29, 20184.0Great coffee
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Great Barrington, MA?
Dunkin' in Great Barrington is open daily from 5:00 AM to 5:00 PM, except on Thursdays when it opens at 12:00 PM.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location offers both drive-thru and delivery services for customer convenience.
What kind of menu items does Dunkin' Great Barrington serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal specialties like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead or use a mobile app for pickup at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab and go experience.
Is this Dunkin' location family-friendly and does it have free Wi-Fi?
Yes, the Dunkin' here welcomes families, allows children, and offers free Wi-Fi for customers.
Where is Dunkin' located in Great Barrington?
Dunkin' is located at 494 Main St, Berkshire, Great Barrington, MA 01230, USA.
Are there nearby places to visit after stopping by Dunkin' on Main Street?
Yes, after your visit you can check out local spots like Manhattan Pizza Co for Italian food, Aroma Bar & Grill for Asian cuisine, or relax at The Wainwright Inn hotel nearby.
Which nearby services can be useful for legal or counseling needs?
Close to Dunkin' are legal service providers like Charles Ferris Atty and Lori H Levinson Attorney, as well as counseling services from Jeri Hautzig, LMSW and Kari J Amdahl.
Is there a gas station or automotive service near Dunkin' for quick errands?
Yes, XtraMart gas station is nearby for fueling and automotive needs while visiting the area.
How can customers access Dunkin's menu or order online?
Customers can view the menu online at dunkindonuts.com and place orders through the provided online order link for pickup or delivery.