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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(343 reviews)

Business Details

494 Main St, Great Barrington, MA
01230, United States
(413) 528-8154
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Great Barrington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
494 Main St, Great Barrington, MA
01230, United States

Hours

Reviews

3.5
343 reviews
5 stars
132
4 stars
69
3 stars
49
2 stars
26
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including moldy items, cold food, and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Staff Performance

While some customers praised the friendliness of the staff, others noted a lack of professionalism and efficiency, indicating a need for better management and training.

Availability Issues

Frequent complaints about items being out of stock, including donuts and ingredients for drinks, along with inconsistent hours of operation.
  • AA
    ash
    6 days ago
    1.0
    I don't know what happened to this dunkin, the old manager was amazing and the food was always on point. Today 2/27/26, I ordered Dunkin and was served a moldy bacon egg and cheese. Absolutely horrifying. This is not okay, and I know it wasn't missed, it's right on top! How could you serve people mold????
  • MH
    Mimi Hassett
    Feb 23, 2026
    5.0
    Recently redone and very efficient layout. Staffing can sometimes becan issue
  • PC
    Pratvi Chaudhari
    Feb 14, 2026
    1.0
    Every time when I ask for signature latte, they have either their machine breaks down or they do not have enough things to make that latte!! Every time worst experience!!!
  • PS
    Pat Simmons
    Jan 13, 2026
    2.0
    Ordered 2 simple medium hot coffees with cream and caramel swirl and they were both wrong and it took 2 servers trying to figure out how to fix them Very frustrating ended up still getting wrong order . Ended up with one cream one caramel swirl in each . Was like drinking black coffee .
  • PT
    Patrick Talarski
    Jan 8, 2026
    5.0
    Overall a good Dunkin'. It gets pretty busy and the line can be long - but everyone who works here does their best. Huge improvement over the past few months. The food is fresh, the coffee is hot, the restaurant is clean, and the employees are friendly. Not much more I could ask out of a Dunkin' Donuts. This is definitely one of the nicer ones I've been to and I will continue to be a customer here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Great Barrington, MA?

Dunkin' in Great Barrington is open daily from 5:00 AM to 5:00 PM, except on Thursdays when it opens at 12:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location offers both drive-thru and delivery services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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