Dunkin'

3.7
289 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Granby, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
77 W State St, Granby, MA
01033, United States

Hours

Reviews

3.7
289 reviews
5 stars
141
4 stars
47
3 stars
34
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and mistakes, leading to customer dissatisfaction.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and food preparation areas, with some customers noting unsanitary conditions.

Speed of Service

Varied experiences with service speed; some customers appreciate quick service, while others report long wait times.

Overall Experience

General sentiment is mixed, with some customers expressing loyalty and satisfaction, while others indicate they will not return due to negative experiences.
  • B2
    bmxboy 2252
    5 days ago
    1.0
    It’s so sad to see how miserable the people working here are, i get it’s 5am and you probably don’t want to be slinging coffee, but that’s not my fault!! don’t take it out on your customers that are just trying to start their day, and have nothing wrong to you, i will go out of my way to avoid this god awful dunkin every morning and i advise you do the same, just so the manager can figure out the lovely ladies working i stopped by 11/19/25 early morning
  • JS
    Jody Ruth Surprenant
    Nov 13, 2025
    5.0
    Dunkin is the best. And the employees in the Granby location are on point!! Fast and friendly service. Restaurant lobby was clean, and the bathroom too.
  • CG
    cheyene garcia
    Nov 10, 2025
    1.0
    Denied tap payment two male employees were very rude Monday nov 10 am shift
  • JV
    Jose Gonzalez Vazquez
    Nov 8, 2025
    2.0
    tienen una vieja como de 80 años, trabajando en la caja para tender la persona y le pedí que por favor si me podía calentar más los Bacon y ella dijo que vienen así frío, no tiene sentido !Consejo a las personas mayor que quieren trabajar en los restaurantes de comida rápida¡. Quédate en casa, si ya eres mayor de edad ponte a cocer a hacer gorritos o medias para la nieve, cualquier cosa que hace una persona mayor ,menos trabajar en un restaurante de comida rápida. Gracias a las personas que le dieron mis comentarios y apoyaron a mí opinión
  • CR
    Cassandra Roy
    Oct 19, 2025
    5.0
    Always pleasant in the morning

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Granby, MA?

Dunkin' in Granby is open every day from 5:00 AM to 7:00 PM.

Can I order ahead through a mobile app at this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android.