Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Granby, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional behavior from staff.
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unclean conditions, particularly in the bathrooms, which negatively impacted the overall experience.
Speed of Service
While some customers praised the quick service, others experienced long wait times and slow drive-thru operations.
Staff Attitude
Many reviews noted a lack of friendliness among staff, with some employees described as miserable or unhelpful.
SC
shay c
Dec 15, 2025
1.0
Came to get the bacon jam sandwich with extra bacon jam which I have gotten multiple
Times now at this exact location. I ask for extra bacon jam the girl gets awkward as hell on the speaker saying she can’t. I asked multiple times why I couldn’t just be charged the extra dollar like I have been multiple times and both the girl on the speaker and the large man at the window were both rude as hell. This location keeps going down hill probably gonna need to start going to south Hadley
AS
Andrea Slowick
Dec 10, 2025
5.0
The manager here is brilliant! It is always spot on with friendliness, correct order, and wait time.
The staff is always smiling, orders are correct every single time and I’ve never waited at the window more than 30 seconds and it is busy!
This location is a few miles out of the way to get to my work and 100% worth it every time!
Shout out to Michelle at the window, she is awesome!!!!
B2
bmxboy 2252
Nov 19, 2025
1.0
It’s so sad to see how miserable the people working here are, i get it’s 5am and you probably don’t want to be slinging coffee, but that’s not my fault!! don’t take it out on your customers that are just trying to start their day, and have nothing wrong to you, i will go out of my way to avoid this god awful dunkin every morning and i advise you do the same, just so the manager can figure out the lovely ladies working i stopped by 11/19/25 early morning
JS
Jody Ruth Surprenant
Nov 13, 2025
5.0
Dunkin is the best. And the employees in the Granby location are on point!! Fast and friendly service. Restaurant lobby was clean, and the bathroom too.
JV
Jose Gonzalez Vazquez
Nov 8, 2025
2.0
tienen una vieja como de 80 años, trabajando en la caja para tender la persona y le pedí que por favor si me podía calentar más los Bacon y ella dijo que vienen así frío, no tiene sentido
!Consejo a las personas mayor que quieren trabajar en los restaurantes de comida rápida¡. Quédate en casa, si ya eres mayor de edad ponte a cocer a hacer gorritos o medias para la nieve, cualquier cosa que hace una persona mayor ,menos trabajar en un restaurante de comida rápida. Gracias a las personas que le dieron mis comentarios y apoyaron a mí opinión
What are the operating hours of Dunkin' in Granby, MA?
Dunkin' in Granby is open every day from 5:00 AM to 7:00 PM.
Can I order ahead through a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android.
Does Dunkin' offer delivery and curbside pickup services at this location?
Yes, Dunkin' provides both delivery and curbside pickup services.
What types of meals does Dunkin' serve at the Granby location?
They serve breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What holiday drinks are currently featured at Dunkin' Granby?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is Dunkin' Granby located near any beauty salons?
Yes, Dunkin' Granby is near Nails by Lily and Five Corner Cuts beauty salons, making it convenient to grab a coffee or snack before or after your appointment.
Are there any nearby banks or ATMs close to Dunkin' in Granby?
Yes, there are several nearby options including Granby VideoBankerITM, Citizens Bank ATM, Citizens ATM, and Florence Bank.
What convenience stores or gas stations are nearby Dunkin' Granby?
Nearby convenience stores and gas stations include StackCart, Cumberland Farms, and Fastrac, which you could visit for additional snacks or fuel options.
Does this Dunkin' location serve vegetarian options?