A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees providing excellent service.
Store Cleanliness
The store is generally reported as clean and well-maintained, although some reviews noted issues with specific areas like the seafood department.
Product Quality
There are mixed reviews regarding product quality, with some customers reporting spoiled or old items, particularly in the produce and meat sections.
Pricing Concerns
Numerous customers expressed dissatisfaction with high prices compared to competitors, indicating a perception of price gouging.
Stock Availability
Customers noted inconsistencies in stock availability, with some items frequently out of stock, impacting their shopping experience.
KS
Katie Schiavone
Oct 31, 2025
1.0
There’s literally no one to ever help you in the store. I’m very surprised that they aren’t closed down yet. Do not go!
CB
Charles R Basin
Oct 29, 2025
5.0
I had previously written a less-than-stellar review of this store (about two years ago). I am pleased to report that things have definitely improved in that time. More often than not I find the employees to be friendly and helpful, the shelves are well-stocked and the variety is great. Big improvement, thanks!
DV
Diane Vanderhoof
Sep 22, 2025
5.0
Great place for grocery shopping
DD
DyonBC
Sep 21, 2025
4.0
Good experience at this stop and shop. It was my first time driving out to this one for an online pickup, and there were a couple of items out of stock but all in all, it was a nice Sunday drive and the wait wasn't very long. Also, when I arrived home, l was surprised to discover how neatly the young lady had packed my large order in the trunk. She was very pleasant.
What are the opening hours of Stop & Shop in Grafton, MA?
Stop & Shop at 100 Worcester Street, Grafton, MA, is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for your convenience.
Can I shop online or only in-store at Stop & Shop?
You can shop both in-store and online at Stop & Shop, with options for delivery or pickup.
What loyalty program does Stop & Shop offer to customers?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What services are available at the Stop & Shop in Grafton?
Services include Peapod, SCAN IT! Mobile, UPromise, Western Union, Order It!, Coinstar, and Citizen's Bank.
Is there an ATM nearby Stop & Shop where I can withdraw cash or buy Bitcoin?
Yes, there is a Coinstar Kiosk - Bitcoin ATM and Santander Bank ATM located nearby Stop & Shop for your convenience.
Are there any financial services near Stop & Shop?
Yes, Western Union money transfer services and Citizens Bank Supermarket Branch are located near Stop & Shop.
Where can I find a gym close to Stop & Shop for a workout before or after shopping?
Anytime Fitness is located nearby Stop & Shop, providing gym and fitness services for your convenience.
If I need dental care near Stop & Shop, where can I go?
Nearby dental care facilities include Grafton Dental Care and North Grafton Dentist, offering general, cosmetic, and other dental services.
Are there convenient services nearby for package shipping and receiving?
Yes, UPS Access Point locations are nearby for courier and delivery services to help with your shipping and receiving needs.