Stop & Shop

3.9
384 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
100 Worcester Street, Grafton, MA
01519, United States

Hours

Reviews

3.9
384 reviews
5 stars
157
4 stars
107
3 stars
67
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees providing excellent service.

Store Cleanliness

The store is generally reported as clean and well-maintained, although some reviews noted issues with specific areas like the seafood department.

Product Quality

There are mixed reviews regarding product quality, with some customers reporting spoiled or old items, particularly in the produce and meat sections.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices compared to competitors, indicating a perception of price gouging.

Stock Availability

Customers noted inconsistencies in stock availability, with some items frequently out of stock, impacting their shopping experience.
  • KS
    Katie Schiavone
    Oct 31, 2025
    1.0
    There’s literally no one to ever help you in the store. I’m very surprised that they aren’t closed down yet. Do not go!
  • CB
    Charles R Basin
    Oct 29, 2025
    5.0
    I had previously written a less-than-stellar review of this store (about two years ago). I am pleased to report that things have definitely improved in that time. More often than not I find the employees to be friendly and helpful, the shelves are well-stocked and the variety is great. Big improvement, thanks!
  • DV
    Diane Vanderhoof
    Sep 22, 2025
    5.0
    Great place for grocery shopping
  • DD
    DyonBC
    Sep 21, 2025
    4.0
    Good experience at this stop and shop. It was my first time driving out to this one for an online pickup, and there were a couple of items out of stock but all in all, it was a nice Sunday drive and the wait wasn't very long. Also, when I arrived home, l was surprised to discover how neatly the young lady had packed my large order in the trunk. She was very pleasant.
  • RP
    Rob Pelletier
    Sep 17, 2025
    5.0
    Typical Stop and Shop experience

Frequently Asked Questions About Stop & Shop

What are the opening hours of Stop & Shop in Grafton, MA?

Stop & Shop at 100 Worcester Street, Grafton, MA, is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for your convenience.