Brand Certified
Dunkin'
3.6(527 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
72 Worcester St, Grafton, MA
01519, United States
Certified by Dunkin' • Mar 01, 2026
(508) 839-0062
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Grafton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
527 reviews
5 stars
231
4 stars
111
3 stars
46
2 stars
34
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.
Cleanliness
Customers frequently reported dirty restrooms and overall unsanitary conditions in the store.
Order Accuracy
Many customers experienced issues with incorrect orders and a lack of attention to detail from staff.
Food Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including burnt coffee and poorly prepared items.
Management Issues
There were complaints about poor management and lack of training for staff, leading to a chaotic and unprofessional environment.
- SBStratos BonosFeb 2, 20261.0I don’t understand why they’re open 24 hours if I order food at 11 o’clock they don’t have it if I order food 2 AM they don’t have it if I order food at 4 AM they’ll have something but not what I want and they’re rude about it too. Coffee doesn’t even taste good and the food isn’t even good quality. No Duncan has good quality. They’re just open late except this one open 24 hours except not OK terrible
- KKKelleyDec 20, 20253.0Not the best DD
- BVBarbara-Jean VallanteNov 8, 20251.0Ran in today and first used the rest room at 4:00 on Saturday. One rest room is out of order. The other one is filthy. I’m surprised even an employee would use it. I came out to an empty store. No one behind the counter, either. Trash overflowing at the straw/napkin station as well. Food? No thank you. If the bathroom is that dirty, what does the back room look like. Too bad, because when we pulled in, we mentioned what a nice location it was and how nice the building was. Proprietor needs to up their game.
- BLBeatriz LopezNov 7, 20251.0I went through the drive-thru today, Friday, November 7th, at 5:14. The customer service was terrible. The girl, whose name I think is Sorai or something like that, was extremely rude. Besides that, she completely messed up my order. When I asked her to give me what I ordered, she rolled her eyes at me. On top of that, with her awful attitude, she grumbled at everything I said. This type of person shouldn't work in customer service because they dislike their job, and it's not our fault if they're having a bad day.
- JLJ LNOct 24, 20251.0don't try calling ahead to see if they have something in stock (even if it's at 3 o'clock in the afternoon) because they'll hang up on you. and if you try to call again, they'll hang up on you again. and if you try a third time, they'll take the phone off the hook. i'll make sure to go to another store.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Grafton, MA?
Dunkin' in Grafton, MA is open daily from 4:00 AM to midnight.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' offers delivery services every day from 4:00 AM to midnight.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru; please use the left lane only for the drive-thru.
What kinds of food and beverages does Dunkin' in Grafton serve?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, and lunch.
Are there any holiday specials or seasonal drinks at this Dunkin'?
Yes, the holiday menu includes new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I find Dunkin' if I am visiting Luxurious Nails nearby?
Dunkin' is close to Luxurious Nails in Grafton, making it convenient to grab coffee or a snack before or after your nail appointment at Luxurious Nails.
What other food options are near this Dunkin'?
Nearby restaurants include King Jade II Restaurant (Chinese), Pepperoni Express (Pizza and sandwiches), Cancun Family Mexican Restaurants, and Swirls & Scoops ice cream shop, offering a variety of dining choices after visiting Dunkin'.
Are there any convenient financial services near Dunkin' in Grafton?
Yes, Santander Bank US branch and Santander Bank ATM are nearby for your banking needs when visiting Dunkin'.
Does Dunkin' in Grafton accommodate families and children?
Yes, this Dunkin' location welcomes families and children, offering a comfortable dining environment with dine-in and takeout options.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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