McDonald's

3.1
632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 Maplewood Ave, Gloucester, MA
01930, United States

Hours

Reviews

3.1
632 reviews
5 stars
176
4 stars
109
3 stars
103
2 stars
76
1 star
168

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

The dining area and bathrooms were frequently described as dirty and unsanitary, with many customers expressing concern over hygiene.

Service Quality

Customer service was often criticized for being slow, inattentive, and unhelpful, with some staff displaying a negative attitude.

Food Quality

Many reviews mentioned poor food quality, including undercooked items and unsatisfactory taste.

Limited Options

Customers noted that this location is the only fast food option available late at night, leading to frustration with the service despite the lack of alternatives.
  • J7
    JGemni08 7
    1 day ago
    2.0
    Conveniently the ice cream machine is "Down", "Out of order" the last few days where people can redeem the Monopoly rewards! Watch on Monday, the ice cream machine will be magically fixed, after the offer has expired. Ridiculous...They're lazy, pathetic!
  • JK
    Jack Kirkling
    Nov 14, 2025
    5.0
    Very friendly people at the drive thru.
  • AA
    Andrew
    Oct 28, 2025
    1.0
    Drive through is to slow and orders are NEVER READY or CORRECT!! Service is horrible and lazy!! Definitely the WORST McDonald’s on the EAST COAST hand down!!!
  • KA
    Kayla Asaro
    Oct 6, 2025
    1.0
    Something is always missing or made wrong/horribly. Staff does not care. Even ordering a simple meal on the app ahead will not help them get anything correct. Only option in town late night and no matter how many chances you give the place it will let you down every time. Worst McDonalds I have ever been to.
  • NR
    Norman J. Ritchie
    Sep 22, 2025
    3.0
    Ok service. There can be language barriers. FYI- they only have the paper straws for drinks and they suck! The texture and taste are off putting.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 50 Maplewood Ave, Gloucester, MA?

McDonald's at 50 Maplewood Ave, Gloucester, MA is open 7 days a week from 5:00 AM to 2:00 AM.

Is the drive-thru service available at this McDonald's location and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 2:00 AM.