McDonald's

3.1
636 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 Maplewood Ave, Gloucester, MA
01930, United States

Hours

Reviews

3.1
636 reviews
5 stars
176
4 stars
111
3 stars
105
2 stars
75
1 star
169

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

The dining area and bathrooms were often described as dirty and unsanitary, with many customers expressing concern over hygiene.

Service Quality

Customers noted slow service, inattentive staff, and poor customer service experiences, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and overall dissatisfaction with the meals.

Staff Attitude

Feedback indicated that some employees displayed a lack of professionalism and courtesy, contributing to a negative dining experience.
  • LR
    Linda Marie Rose
    Dec 28, 2025
    1.0
    Did not receive my order that I ordered and the store had no heat. It was freezing in there.
  • TC
    Trista Conroy
    Dec 12, 2025
    3.0
    too many teens
  • J7
    JGemni08 7
    Nov 23, 2025
    2.0
    Conveniently the ice cream machine is "Down", "Out of order" the last few days where people can redeem the Monopoly rewards! Watch on Monday, the ice cream machine will be magically fixed, after the offer has expired. Ridiculous...They're lazy, pathetic!
  • JK
    Jack Kirkling
    Nov 14, 2025
    5.0
    Very friendly people at the drive thru.
  • AA
    Andrew
    Oct 28, 2025
    1.0
    Drive through is to slow and orders are NEVER READY or CORRECT!! Service is horrible and lazy!! Definitely the WORST McDonald’s on the EAST COAST hand down!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 50 Maplewood Ave, Gloucester, MA?

McDonald's at 50 Maplewood Ave, Gloucester, MA is open 7 days a week from 5:00 AM to 2:00 AM.

Is the drive-thru service available at this McDonald's location and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 2:00 AM.