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McDonald's

3.1
(638 reviews)

Business Details

50 Maplewood Ave, Gloucester, MA
01930, United States
(978) 281-6227
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 Maplewood Ave, Gloucester, MA
01930, United States

Hours

Reviews

3.1
638 reviews
5 stars
175
4 stars
111
3 stars
106
2 stars
75
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of overall service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and floors being a common complaint.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, regardless of whether they ordered in-store or via the app.

Food Quality

Feedback indicated that food quality was inconsistent, with complaints about undercooked items and poor preparation.
  • ET
    Edward todd
    Jan 28, 2026
    1.0
    Mcdonald's on Maplewood Ave is awful. The people there are very rude to the customers. Always making mistakes on the orders and they laugh at you when you go back and get to change the order. Very very rude
  • G1
    gussygizmo 123
    Jan 20, 2026
    1.0
    Worst Mc donalds on north shore its like a gamble its slow and 50/50 shot they get the order right
  • LR
    Linda Marie Rose
    Dec 28, 2025
    1.0
    Did not receive my order that I ordered and the store had no heat. It was freezing in there.
  • TC
    Trista Conroy
    Dec 12, 2025
    3.0
    too many teens
  • J7
    JGemni08 7
    Nov 23, 2025
    2.0
    Conveniently the ice cream machine is "Down", "Out of order" the last few days where people can redeem the Monopoly rewards! Watch on Monday, the ice cream machine will be magically fixed, after the offer has expired. Ridiculous...They're lazy, pathetic!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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