Dunkin'

3.9
322 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gloucester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
103 Eastern Ave, Gloucester, MA
01930, United States

Hours

Reviews

3.9
322 reviews
5 stars
160
4 stars
68
3 stars
44
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while many praise the friendly and efficient staff, others report rude behavior and incorrect orders.

Coffee Consistency

There are frequent complaints about the inconsistency of coffee quality, with some customers receiving drinks that do not match their orders.

Speed of Service

The location is noted for its quick service, especially during busy hours, although the drive-thru can be slow at times.

Customer Experience

Several reviews highlight a lack of basic customer service, such as refusal to provide water for pets and dismissive attitudes from staff.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh donuts and bagels, while others report stale or poorly prepared items.
  • DD
    Dal
    5 days ago
    1.0
    How can door dash orders be read and prepared so incorrectly? A dozen buyer picked donuts, and I get sent 8 Boston Creams and 4 jellies? SERIOUSLY, are you kidding me? Whoever is selecting the dozen donuts needs to drink some coffee and put on their reading glasses. Wake up. Total diabetic coronary, no selection, and not the selection I picked.
  • JM
    Joseph Mcmullen
    Nov 11, 2025
    5.0
    Good deals
  • JF
    Julishaa Flannagan
    Oct 25, 2025
    5.0
    Best dunks in town by far!!! Always on point. I know my coffee is always going to be how I like it. Fast quick service. Great team 🫶🏻
  • AW
    Andrea Wilgus
    Oct 11, 2025
    5.0
    On vacation, I came to this Dunkin every day and every day it was AMAZING! Quick service, good coffee, and good food!
  • AM
    Anastasia Maynard
    Oct 3, 2025
    1.0
    I think the employees are pleasant from my experience in the drive through but they NEVER stir your coffee ever.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 103 Eastern Ave, Gloucester, MA?

Dunkin' at 103 Eastern Ave, Gloucester, MA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.