Dunkin'

4.0
241 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gloucester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
205 Main St, Gloucester, MA
01930, United States

Hours

Reviews

4.0
241 reviews
5 stars
121
4 stars
54
3 stars
37
2 stars
11
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly and fast service, while others reported rude staff and long wait times.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean, while others noted it was untidy and lacking in maintenance.

Seating and Facilities

Lack of seating and restroom facilities was a common complaint, with many customers expressing disappointment over the absence of these amenities.

Food and Beverage Quality

Generally positive feedback on coffee and food quality, though some customers mentioned issues with stale items and inconsistent preparation.

Customer Experience

Overall, many customers enjoyed their experience due to friendly staff and good vibes, but there were notable complaints about specific staff interactions.
  • TT
    TJ
    Oct 15, 2025
    1.0
    They are so rude at this location. I ordered a matcha that was only milk. After asking it be remade I got the dirtiest look and then this worker proceeded to aggressively throw the drink away and mumble under her breath about me calling me names. I walked out and got nothing. I paid for matcha and got insults instead. Will not be back.
  • TC
    Torie Collins
    Oct 13, 2025
    5.0
    Sourdough Breakfast sandwich was to die for!
  • ST
    SeedVine Tech
    Aug 31, 2025
    2.0
    Distracted kids working here. Clinging to cell phones without paying attention to customers...
  • DG
    David Gallant
    Jul 7, 2025
    5.0
    Great place for a quick bite

Frequently Asked Questions About Dunkin'

What are the typical hours of operation for Dunkin' in Gloucester, MA?

Dunkin' in Gloucester is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.