Dunkin'

3.9
306 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gloucester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
130 Washington St, Gloucester, MA
01930, United States

Hours

Reviews

3.9
306 reviews
5 stars
150
4 stars
51
3 stars
56
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and drive-thru.

Service Speed

Customers noted that the drive-thru service is often slow, with long wait times reported.

Staff Friendliness

Despite the issues, several reviews highlighted the friendliness and helpfulness of the staff.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh items while others complained about burnt or stale food.

Cleanliness and Facilities

Concerns were raised about cleanliness and the lack of public restrooms, which frustrated many customers.
  • DW
    Denise Wood
    Jan 5, 2026
    5.0
    Very nice staff and got our food quickly
  • JP
    jared parisi
    Dec 31, 2025
    1.0
    Its Dunkin Donuts, nothing like it used to be, always busy, hardly any parking. If you like what they call coffee, enjoy.
  • IS
    Icaro Souza
    Dec 28, 2025
    1.0
    Always gets orders wrong! when i realized that the order is wrong while still in the drive-thru they did everything except ask to remake the order. Today i was explaining to the cashier that the drink i had in my hands was not the drink i asked for bc it wasn't my order, all she did was tell me how the coffee was made, while i was telling her that was not the coffee i ordered until i gave up and left
  • OO
    oatbagg
    Nov 4, 2025
    1.0
    worthless drive thru window. had no clue what a french crueler was.
  • LL
    Lizz Lovett
    Sep 9, 2025
    4.0
    commonwealth dunks ask for Julia! she's great!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gloucester, MA?

Dunkin' in Gloucester, MA is open Monday to Friday from 4:30 AM to 9:00 PM, and Saturday and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.