Chipotle Mexican Grill

2.4
40 reviews

About

Mexican Restaurant
Chipotle Gloucester MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
370 Gloucester Crossing Rd, Gloucester, MA
01930, United States

Hours

Reviews

2.4
40 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
4
1 star
22
  • AM
    Allan Marshall
    6 days ago
    1.0
    Walk in at 930, there's literally no meat available. I ask them what time they close, they laughingly say 11, how lazy can you be? I get not prepping fresh meat like 15 minutes before close but with a full hour and a half to go? Why even be open then?
  • VS
    Vanessa Stasiuk
    Nov 15, 2025
    1.0
    Service terribly slow, food was cold. All the containers in the case were empty and they scraped the scraps into our order. Two of the orders were wrong. I was sick all night too… never go here!!!
  • AA
    Anonymous
    Oct 31, 2025
    1.0
    Extremely disappointing experience. I placed an online order, and nearly everything was wrong. My tacos were the wrong shells, missing ingredients, and completely thrown together. My bowl looked like soup — wrong protein, wrong rice, and covered in sour cream despite asking for light. The steak was cold (I didn’t even order steak, I ordered chicken) and the lettuce barely there. To make it worse, I got 2 large drinks and the machine didn’t even have ice. When I arrived to pick up the order at the time it told me to. the staff hadn’t even started it, (they had no other costumers) and the restaurant was messy with food and trash on the floor. The food was so bad we couldn’t even eat it.
  • SR
    Steph Rose
    Oct 30, 2025
    1.0
    Waste of money. Spent $21 for this square pressed panini looking thing. Paid $7 for extra steak. 6 pieces of meat- I counted. Rice was crunchy and meat was all fat. They’re new I get it but train your employees better. I can come in and show you how to roll a burrito.
  • JG
    James Gossage
    Oct 21, 2025
    1.0
    Waited in line for a minute. The girl behind counter doing the online orders looked ill Be warned don’t order online from this store girl will get you sick 🤢

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Gloucester MA offer?

Chipotle offers Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Gloucester, MA?

It is located at 370 Gloucester Crossing Rd, Essex, Gloucester, MA 01930.