Chipotle Gloucester MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Walk in at 930, there's literally no meat available. I ask them what time they close, they laughingly say 11, how lazy can you be? I get not prepping fresh meat like 15 minutes before close but with a full hour and a half to go? Why even be open then?
VS
Vanessa Stasiuk
Nov 15, 2025
1.0
Service terribly slow, food was cold. All the containers in the case were empty and they scraped the scraps into our order. Two of the orders were wrong. I was sick all night too… never go here!!!
AA
Anonymous
Oct 31, 2025
1.0
Extremely disappointing experience. I placed an online order, and nearly everything was wrong. My tacos were the wrong shells, missing ingredients, and completely thrown together. My bowl looked like soup — wrong protein, wrong rice, and covered in sour cream despite asking for light. The steak was cold (I didn’t even order steak, I ordered chicken) and the lettuce barely there. To make it worse, I got 2 large drinks and the machine didn’t even have ice. When I arrived to pick up the order at the time it told me to. the staff hadn’t even started it, (they had no other costumers) and the restaurant was messy with food and trash on the floor. The food was so bad we couldn’t even eat it.
SR
Steph Rose
Oct 30, 2025
1.0
Waste of money. Spent $21 for this square pressed panini looking thing. Paid $7 for extra steak. 6 pieces of meat- I counted. Rice was crunchy and meat was all fat. They’re new I get it but train your employees better. I can come in and show you how to roll a burrito.
JG
James Gossage
Oct 21, 2025
1.0
Waited in line for a minute.
The girl behind counter doing the online orders looked ill
Be warned don’t order online from this store girl will get you sick 🤢
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Gloucester MA offer?
Chipotle offers Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Gloucester, MA?
It is located at 370 Gloucester Crossing Rd, Essex, Gloucester, MA 01930.
What are the operating hours of Chipotle Mexican Grill in Gloucester MA?
Chipotle is open daily from 10:45 AM to 11:00 PM.
When did the Chipotle Mexican Grill in Gloucester MA open?
This Chipotle location opened on August 29, 2025.
How can I order food online from Chipotle Gloucester?
You can order online through Chipotle's app available on the Apple App Store or via the link https://order.chipotle.com/.
Does Chipotle in Gloucester offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What are some nearby places customers might visit before or after eating at Chipotle Gloucester?
Nearby places include Starbucks for coffee, Harbor 9 Golf for a sports bar and golf experience, and Gloucester Crossing shopping center for various shopping needs.
Are there nearby transit-friendly spots or services near Chipotle Gloucester?
Yes, customers can find UPS Access Point for shipping, several mobile phone stores such as Verizon and T-Mobile, and the CVS Pharmacy all close to Chipotle.
What nearby health and wellness services are close to Chipotle Gloucester?
Nearby health services include Aspen Dental, Urgent Care Gloucester, and Vetco Vaccination Clinic for pet care.
How can customers contact Chipotle Gloucester directly?
Customers can call Chipotle Gloucester at +1 351-217-2652 or email MA.5495.Gloucester@chipotle.com.