Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
The quality of food was inconsistent, with many complaints about cold, soggy, or incorrect items.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting it was well-kept while others reported unsanitary conditions.
Management Concerns
Several reviews mentioned a lack of effective management and accountability, leading to ongoing service and operational issues.
AR
Angela Rossi
Nov 7, 2025
2.0
I ordered a sausage, egg & cheese biscuit. Was told, "we're out" so I ordered a bacon, egg & cheese biscuit. The loud sigh & the tone of his response, he was obviously aggravated. He very rudely snapped back "I did just tell you we are out". I told him, you didn't specify what you were out of.
This was 7:44 am, biscuits ..... with about 3 hours of breakfast to go, they were out of biscuits! I ordered a McMuffin & a hashbrown. Paid and THEN I go to the pick up window & the girl was holding my order. I figured nice quick hand off except, she was very confused that I did not order a drink. I assured her that I had not. She just stood there (still holding my order) looking back & forth between me and the order screen for almost a full minute. I get it, 45 seconds isn't very long but, explain that to the cars behind me who's drivers were obviously not happy! Thankfully one of them beeped their horn and it seemed to startled her just enough to finally hand me my order!
The only thing I can say about experience.....WOW🤦
SB
Sheena Brooks
Oct 28, 2025
1.0
I'm not going to say this about the last time I went cuz I was actually surprised by all the times before my last time were awful there's not one English-speaking person that works there they always get my order wrong I have to ask them six different times for just honey. Play kept bringing me out honey mustard because they don't speak English and don't know the difference. It's so annoying. My boyfriend does not like she is and always gets cheese on his food we're always having to go back in and get our food fixed so if it is fresh by the time that we actually get our food fixed it's already old by the time that we get home so frustrating!! BUT the last time I went in it was literally all white or English-speaking people there and everything went so smoothly we order online and then we parked when we get there they came right out with our food it was hot and fresh there was no cheese on my boyfriend's big mouth we got all of our sauces which was which like you're supposed to it's like simple tasks tbey can't comprehend.
JM
james massey
Oct 22, 2025
3.0
The store went above and beyond to make it right
JA
jeff amico
Oct 7, 2025
1.0
This is the worst store with no care , I cannot say how many times half my order shows up. They have been reported so many times for this and only conclusion is this store manager and store as a whole truly does not care about customer satisfaction . 40 min wait for half the food and what did show up was cold . Horrible horrible horrible store !!!
JC
Janet Cimaszewski
Oct 5, 2025
1.0
One young person was attempting to service the twenty or so people who have been waiting long time; one guy 27 min for ice coffee. And they/he was only one decent and professional. French fries cold and old. No order correct - 3 separate orders in our group. Seriously the worst service at fast food restaurant ever -and I'm 60yrs old.
What are the operating hours for this McDonald's location in Gardner, MA?
This McDonald's location in Gardner, MA is open 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this location has a drive-thru that's open 24/7 to accommodate your convenience.
Can I order McDonald’s food for delivery at this Gardner location?
Yes, you can order delivery through their online platform available 24/7 at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup service is offered for your convenience at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I access free WiFi at this McDonald’s?
Yes, free WiFi is available for customers at this McDonald's location in Gardner, MA.
Where is this McDonald's located in Gardner?
It is located at 223 Timpany Blvd, Gardner, MA 01440, USA.
What nearby places can I visit around this McDonald's?
Nearby you can find 99 Restaurants, a local pub and British restaurant, and Gardner Armory, which is a notable landmark and armed forces branch.
How can I combine a visit to McDonald's with nearby Starbucks?
You can enjoy a McDonald's meal and then head over to nearby Starbucks for coffee or a smoothie; both locations are close by to enhance your dining experience.
Are there convenient transportation or car rental options near this McDonald's?
Yes, Enterprise Rent-A-Car is nearby, providing rental cars for your convenience. Also, Salvadore Pre-Owned Super Center and AutoZone are close for any automotive needs.