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McDonald's

3.2
(1419 reviews)

Business Details

223 Timpany Blvd, Gardner, MA
01440, United States
(978) 632-9859
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
223 Timpany Blvd, Gardner, MA
01440, United States

Hours

Reviews

3.2
1,419 reviews
5 stars
378
4 stars
283
3 stars
312
2 stars
155
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or missing items.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were described as rude or unprofessional.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was well-kept while others reported unsanitary conditions.

Management Concerns

Several reviews highlighted issues with management, including poor leadership and lack of accountability.
  • CC
    CBK
    5 days ago
    1.0
    There is so much wrong with this place. The counter was not manned. The order was incorrect food and drink. The replacement food was cold. I have had this place on suspend but gave it a try today. Nothing has changed. I'm out.
  • AC
    Alan Couture
    Feb 26, 2026
    1.0
    Ordered inside around 10:10-10:15. Waited 15-20 minutes for my order. Multiple people celebrating as they’re leaving their shift. A to go order was put up and taken away by staff during my time there because they never showed up. Someone in a plaid jacket checked on other seated guests as he left, also celebrating. I get shift changes happen, but this was unnecessary.
  • MR
    Monika Robillard
    Feb 4, 2026
    4.0
    Drive thru. I was missing a sm french fry and they said I bought a sprite. I don't drink soda. I wanted a coffee. Every time I go they mess it up.HOLD ON TO YOUR RECEIPT!!!
  • MK
    Mila Katus
    Dec 31, 2025
    1.0
    Refused to take my order at 8:22pm on NYE claiming they were getting ready to close soon!! When their website said nothing about closing early and I placed my order on the app. Do a better job at communicating with your customers when you choose to just close a 24 hour store!
  • JP
    Joke Pinecone
    Dec 29, 2025
    5.0
    Got lowkey voice catfished in the drive-thru, and it was the funniest thing ever. would come again

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Gardner, MA?

This McDonald's location in Gardner, MA is open 24 hours a day, seven days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this location has a drive-thru that's open 24/7 to accommodate your convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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