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Wendy's

3.9
(788 reviews)

Business Details

(508) 520-3196

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 West Central Street, Franklin, MA
02038, United States

Hours

Reviews

3.9
788 reviews
5 stars
344
4 stars
218
3 stars
105
2 stars
43
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, inaccurate orders, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, including undercooked items and incorrect orders.

AI Ordering

The implementation of AI for order taking received negative feedback for being slow and ineffective.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of certain staff members.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting clean facilities while others pointed out areas needing improvement.
  • BM
    Bryan Moore
    Jan 30, 2026
    1.0
    Do not go here if possible. It uses an AI drive through thats inaccurate and incredibly slow.
  • EE
    evelisse elicier
    Jan 21, 2026
    1.0
    The manager, who is Asian, always has a sour expression. There's an employee who glares at women who look better than her physically, and she literally throws the food bags. You need to be very patient when you go to that Wendy's.
  • EW
    Ethan Weir
    Jan 20, 2026
    1.0
    cant take an order to save their lives
  • PC
    Paul Michael Currie
    Jan 7, 2026
    2.0
    Cold French fries and hamburger.
  • BC
    Byron Chacon
    Jan 3, 2026
    5.0
    Limpio, buena atención, soda con refil y sabores.

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's at 505 West Central Street, Franklin, MA?

The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 7:00 AM to 1:00 AM.

Is Wendy's at 505 West Central Street open for breakfast?

Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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