Shaw's

4.1
627 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 255 E Central St, Franklin, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Shaw's pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (508) 520-6880. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
255 E Central St, Franklin, MA
02038, United States

Hours

Reviews

4.1
627 reviews
5 stars
332
4 stars
158
3 stars
69
2 stars
28
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Product Quality

Feedback on product quality is mixed; while some customers appreciate the fresh produce and bakery items, others express dissatisfaction with the quality of meat and seafood.

Pricing Concerns

Numerous reviews mention high prices, with some customers feeling that regular pricing is excessive compared to competitors.

Checkout Experience

Customers generally report a positive experience with self-checkout and digital coupons, although some express frustration with the app and coupon system.
  • EM
    Elizabeth MacKeen
    Dec 30, 2025
    5.0
    Bought a plant last night. The women helping me was wonderful. I told her it was for my elderly Aunt. She proceeded to add colored tissue paper and a ribbon to match. It looks very special. I appreciate the extra time and thought she put into making it a gift. Thank you to her and Shaws for hiring someone special.
  • HC
    Hannah-Rae Chase
    Dec 28, 2025
    5.0
    This is my comfort grocery store
  • SN
    Susan Nadeau
    Dec 10, 2025
    5.0
    Great
  • TH
    Tammie Robertson Harvey
    Dec 9, 2025
    5.0
    Nice and quiet at 6:30 AM in the summer...People who work there are extremely helpful. Clean good sales...
  • JJ
    John
    Nov 24, 2025
    5.0
    I just came from your store and experienced Excellent customer service from your representative at the self checkout. Her name is Modupo. She was extremely helpful in helping me scan a coupon before going through the checkout. She even came back to check on me to make sure the coupon went through. She was very friendly, smiley and professional! A great experience

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!