Shaw's

4.1
620 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 255 E Central St, Franklin, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Shaw's pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (508) 520-6880. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
255 E Central St, Franklin, MA
02038, United States

Hours

Reviews

4.1
620 reviews
5 stars
325
4 stars
157
3 stars
70
2 stars
28
1 star
40

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers expressed concerns about the quality of seafood and meat, with several reports of poor produce and unsatisfactory pre-packaged items.

Pricing

Many reviews highlighted high prices compared to competitors, with some customers feeling that regular prices were excessive despite occasional good deals.

Customer Service

Feedback on customer service was mixed; while some praised helpful staff, others reported rude interactions and inadequate assistance in departments.

Store Cleanliness

The store generally received positive remarks for cleanliness and organization, although some customers noted areas needing improvement.

Checkout Experience

Self-checkout was frequently mentioned as a quick and efficient option, but some customers experienced issues with bagging and staff availability.
  • AD
    Austin Daley
    Oct 22, 2025
    5.0
    Good food, always fast service. Red sauce is HOT!
  • GP
    Gerilyn Pariseau
    Oct 22, 2025
    4.0
    Good produce, nice flowers, always well stocked.
  • SH
    Sarah Herman
    Oct 19, 2025
    5.0
    Great Shaw's has good quality items and usually everything is stocked well!
  • KD
    Kenny Depina
    Oct 13, 2025
    4.0
    Good selection of stuff, but kinda on the pricey side
  • RP
    Reinaldo Pinheiro
    Sep 26, 2025
    4.0
    Kinda messy with pallets of products on corridors but its fine.

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!