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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(412 reviews)

Business Details

270 Franklin Village Drive, Franklin, MA
02038, United States
(508) 553-3534

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
270 Franklin Village Drive, Franklin, MA
02038, United States

Hours

Reviews

3.7
412 reviews
5 stars
180
4 stars
100
3 stars
44
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and slow service.

Food Quality

Customers expressed disappointment with food quality, citing small portions and incorrect orders.

Pricing Concerns

Many customers felt the prices were too high for the quality and quantity of food received.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff.
  • HG
    Hana Grissett
    Feb 25, 2026
    2.0
    So when I went, the cashier said team lead on it and she was an older women and the person before us was an older man and she was so sweet to him. When it came to my spouse and I, which we are in our 20s, she had a lot of attitude towards us. She was so rude. I don’t know why she switched when it came to us.
  • TH
    Timothy Hallihan
    Feb 17, 2026
    5.0
    The soup and half sandwich is our healthy goto when we're on the road. Both are fresh and delicious.
  • PD
    patrick davis
    Jan 15, 2026
    5.0
    Staff was nice and friendly. Food was good.
  • OA
    Omer Abdelwahab
    Dec 31, 2025
    5.0
    Found some extra bread for us, great people.
  • DA
    Dawn Allard
    Dec 11, 2025
    5.0
    Great service. Beautiful looks on my avocado toast, and delicious. Although dressing to sweet, so next time ordered the sesame on side. I preferred that.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Franklin accept reservations?

No, Panera Bread in Franklin does not accept reservations.

What are the operating hours for Panera Bread Franklin?

Panera Bread Franklin is open daily from 6:00 AM to 9:00 PM on weekdays and 6:30 AM to 9:00 PM on weekends.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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