Panera Bread

3.7
411 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
270 Franklin Village Drive, Franklin, MA
02038, United States

Hours

Reviews

3.7
411 reviews
5 stars
180
4 stars
100
3 stars
44
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and attentive service, but also noted instances of rude staff and poor management.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food quality, and incorrect orders.

Pricing Concerns

Several reviews highlighted that the prices were perceived as high relative to the portion sizes and quality of food.

Cleanliness Issues

Multiple customers mentioned cleanliness problems, including dirty tables and unsanitary conditions.
  • PD
    patrick davis
    Jan 15, 2026
    5.0
    Staff was nice and friendly. Food was good.
  • OA
    Omer Abdelwahab
    Dec 31, 2025
    5.0
    Found some extra bread for us, great people.
  • DA
    Dawn Allard
    Dec 11, 2025
    5.0
    Great service. Beautiful looks on my avocado toast, and delicious. Although dressing to sweet, so next time ordered the sesame on side. I preferred that.
  • DM
    Debi M
    Dec 7, 2025
    4.0
    Delicious, but $18 for a sandwich. We decided to meet someplace to eat "on the cheap side" and still $40 for lunch for just 2 lunch sandwiches. I could do without "the sides" but that's just me. But it was delicious and fast service and nice people. Just a crazy price.
  • MB
    Maddy Benoit
    Dec 2, 2025
    1.0
    I go to Panera often and have never seen anything like this. I always order the same thing every time so when I received this I was in complete and utter disbelief. Very disappointed. For $7 I except better, will not be ordering here for a while

Frequently Asked Questions About Panera Bread

Does Panera Bread in Franklin accept reservations?

No, Panera Bread in Franklin does not accept reservations.

What are the operating hours for Panera Bread Franklin?

Panera Bread Franklin is open daily from 6:00 AM to 9:00 PM on weekdays and 6:30 AM to 9:00 PM on weekends.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: