Brand Certified
Dunkin'
3.9(443 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
490 King St, Franklin, MA
02038, United States
Certified by Dunkin' • Mar 01, 2026
(508) 528-5083
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
443 reviews
5 stars
211
4 stars
99
3 stars
51
2 stars
31
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor attitudes.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.
Speed of Service
Several customers noted slow service times, particularly during busy hours, impacting their overall experience.
Product Quality
Feedback on food and drink quality was mixed, with some enjoying their items while others received poorly prepared or incorrect items.
- ESEd SherlockFeb 24, 20263.0No consistency with coffee taste. Sometimes burned, sometimes no sugar and sometimes no cream. Let's also not discuss how slow they are obviously did not see America Runs on Dunkin. Recommend the dunking in Bellingham at 140 Plaza awesome people and consistency is included
- AMAdam Salter (Salter motorsports)Feb 19, 20265.0Perfect spot with your friendly neighborhood ladies. Sheriff is amazing with my son who has autism, a true delight everytime I come through that door. You feel a part of as well as bosts a "mi casa ebs su casa" vibe. Eclectic decore always someone to chit chat with and always serving the best constructed vivations. A++++++++.
- LLLoverFeb 1, 20261.0I’m not one to ever complain but the girl that speaks through the microphone with brown hair (usually in braids) is EXTREMELY rude. I can tell it is her just from her voice. I just started seeing her there recently and I am about to change my route to work to just avoid this Dunkin’ Donuts.
- NDNathan DasilvaJan 1, 20261.0Not only incompetent, but terrible attitude. I ordered a simple order, loaded hashbrowns with extra queso and extra crumbled bacon many times at this location, every time the same- slabs of bacon and after asked specifically for crumbled bacon and a normal portion of queso after charging me an extra $2 per loaded hasbrown- and on top of that I’m given attitude. Girl at window told me to order ‘extra extra’ for a ‘extra’ order and when I did, it somehow still got messed up..? I told the girl that it was still wrong and she got a huge disgusting attitude and she said ‘you should’ve ordered extra extra’ when thats what I did.. when I confronted her on her own words.. she said ‘I know I took your order.. I don’t know what to tell you’ .. overall wouldn’t recommend.. find another location or replace the distasteful staff
- BBb brysDec 25, 20255.0Kimberly, Carol, Lacey and the others top notch service! I have been coming for years, no complaints here!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Franklin, MA?
Dunkin' in Franklin is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does Dunkin' in Franklin offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are some of the featured seasonal drinks available at Dunkin' this holiday season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of meals does Dunkin' in Franklin serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Where is Dunkin' located in Franklin, MA?
Dunkin' is located at 490 King St, Silver Maple Commons, Franklin, MA 02038.
What nearby places can I visit before or after my Dunkin' visit?
Nearby places include Joe's American Bar & Grill and The Chateau Italian Restaurant for dining, as well as the Home2 Suites by Hilton Boston Franklin hotel for lodging.
Are there any beauty and spa services near Dunkin' in Franklin?
Yes, nearby beauty and spa options include Salon Sorella, 𝒮𝓉𝓎𝓁𝑒𝒹 𝒷𝓎 𝒜𝒹𝓇𝒾, Beauty by Ayla, and H2T Hair Systems.
Where can I find gas stations or convenience stores near Dunkin' in Franklin?
Nearby gas stations and convenience stores include Tedeschi Food Shops, 7-Eleven, bp America, and Sunoco.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website