Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
439 reviews
5 stars
209
4 stars
99
3 stars
50
2 stars
31
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rude behavior and incorrect orders.
Order Accuracy
Many customers express frustration over incorrect orders and inconsistent quality, leading to dissatisfaction.
Speed of Service
While some reviews highlight quick service, others complain about long wait times and slow service during busy hours.
Cleanliness and Environment
The cleanliness of the location is generally noted positively, although some customers mention issues with the ambiance.
- NDNathan DasilvaJan 1, 20261.0Not only incompetent, but terrible attitude. I ordered a simple order, loaded hashbrowns with extra queso and extra crumbled bacon many times at this location, every time the same- slabs of bacon and after asked specifically for crumbled bacon and a normal portion of queso after charging me an extra $2 per loaded hasbrown- and on top of that I’m given attitude. Girl at window told me to order ‘extra extra’ for a ‘extra’ order and when I did, it somehow still got messed up..? I told the girl that it was still wrong and she got a huge disgusting attitude and she said ‘you should’ve ordered extra extra’ when thats what I did.. when I confronted her on her own words.. she said ‘I know I took your order.. I don’t know what to tell you’ .. overall wouldn’t recommend.. find another location or replace the distasteful staff
- BBb brysDec 25, 20255.0Kimberly, Carol, Lacey and the others top notch service! I have been coming for years, no complaints here!
- RMRyan MurphyNov 29, 20253.0It was Dunkin' Donuts ordering coffee at the drive-thru didn't take long and they didn't screw it up but I don't really know how to rate this place better than others I'm just getting a coffee so I am sorry
- MPMason PowellNov 28, 20254.0The miffins we had were very good as was the coffee. Even the decaf, which my wife bought, was hot. That is very unusual as decaf is usually an afterthought, even for coffee shops. The service was friendly and prompt, though the lady who served us had a bit of a problem with the register. But we just made light of it and had a good experience.
- JBJaime BeersNov 27, 20252.0Just went through the drive through and this woman probably in her late 30s was screaming at her male coworker when we pulled up to the window. She was rude to us while taking our order as well. Thursday morning on Thanksgiving shift. Understand you don’t want to be working the holiday, we were going to leave a generous tip but definitely not under that terrible service!!!!!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Franklin, MA?
Dunkin' in Franklin is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does Dunkin' in Franklin offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are some of the featured seasonal drinks available at Dunkin' this holiday season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of meals does Dunkin' in Franklin serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Where is Dunkin' located in Franklin, MA?
Dunkin' is located at 490 King St, Silver Maple Commons, Franklin, MA 02038.
What nearby places can I visit before or after my Dunkin' visit?
Nearby places include Joe's American Bar & Grill and The Chateau Italian Restaurant for dining, as well as the Home2 Suites by Hilton Boston Franklin hotel for lodging.
Are there any beauty and spa services near Dunkin' in Franklin?
Yes, nearby beauty and spa options include Salon Sorella, 𝒮𝓉𝓎𝓁𝑒𝒹 𝒷𝓎 𝒜𝒹𝓇𝒾, Beauty by Ayla, and H2T Hair Systems.
Where can I find gas stations or convenience stores near Dunkin' in Franklin?
Nearby gas stations and convenience stores include Tedeschi Food Shops, 7-Eleven, bp America, and Sunoco.