Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
433 reviews
5 stars
207
4 stars
98
3 stars
49
2 stars
30
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to negative experiences.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong drinks.
Speed of Service
Customers frequently mentioned long wait times and slow service, especially during busy hours.
Quality of Food and Drinks
Several reviews noted dissatisfaction with the quality of food and drinks, including undercooked items and poorly made beverages.
Staff Friendliness
Despite negative experiences, some customers praised friendly staff members who provided good service.
- ABAlison Burt5 days ago5.0That Fernando he makes my food perfect every time my hash browns were perfect
- EMEveryone's MamaOct 26, 20251.0Very rude older staff in the morning order was taken wrong then I was criticized that I gave my order wrong yet we get the same order at least twice a week ended up canceling order they gave me the two coffees that were already made that tasted like dirt you can tell that it was not freshly brewed and it had been sitting there all morning or possibly overnight I do not recommend this location at all
- JLjen lafortuneJun 2, 20251.0Came in to grab a quick hashbrown, two individuals were making out and kissing each others necks in drive thru area rather than doing anything else. 10;30 am 6/2/25
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Franklin, MA?
Dunkin' in Franklin is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does Dunkin' in Franklin offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are some of the featured seasonal drinks available at Dunkin' this holiday season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of meals does Dunkin' in Franklin serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Where is Dunkin' located in Franklin, MA?
Dunkin' is located at 490 King St, Silver Maple Commons, Franklin, MA 02038.
What nearby places can I visit before or after my Dunkin' visit?
Nearby places include Joe's American Bar & Grill and The Chateau Italian Restaurant for dining, as well as the Home2 Suites by Hilton Boston Franklin hotel for lodging.
Are there any beauty and spa services near Dunkin' in Franklin?
Yes, nearby beauty and spa options include Salon Sorella, 𝒮𝓉𝓎𝓁𝑒𝒹 𝒷𝓎 𝒜𝒹𝓇𝒾, Beauty by Ayla, and H2T Hair Systems.
Where can I find gas stations or convenience stores near Dunkin' in Franklin?
Nearby gas stations and convenience stores include Tedeschi Food Shops, 7-Eleven, bp America, and Sunoco.