Domino's Pizza

3.5
275 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Franklin? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 209 E Central St .

Location

Domino's Pizza
209 E Central St, Franklin, MA
02038, United States

Hours

Reviews

3.5
275 reviews
5 stars
126
4 stars
40
3 stars
26
2 stars
8
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the pizza, many noted inconsistencies in quality, including undercooked items and missing toppings.

Staff Performance

Staff were often described as friendly and efficient, but there were complaints about management and training issues leading to mistakes.

Parking and Accessibility

Parking was mentioned as a challenge, particularly with tight spaces and delivery drivers taking up spots.

Online Ordering Problems

Several customers experienced issues with the online ordering system, including delays and difficulties reaching the store by phone.
  • MM
    Monique
    Oct 11, 2025
    5.0
    The parking for pickup is tough as it is tight , one way and their delivery drivers park there as well??? The food was delicious and well made..staff was pleasant and efficient. Management should expand the parking situation to make a more pleasant experience.
  • MR
    Mark Rinaldi
    Sep 17, 2025
    5.0
    Good about 80 percent of the time. Better than most Dominos.
  • JB
    Jeremy Bolio
    Sep 1, 2025
    3.0
    It's Domino's. If you're ordering it you should know what your getting
  • GR
    Ghandy Rassas
    Aug 9, 2025
    1.0
    Just like any other struggling business in the US, discounts is the way to bring back customers to increase revenue and survive in days to come! Advertise a promo like the $6.99, it doesn't mean that you sell dough and sauce with Letterly NO toppings...... That is called Scamming
  • BM
    Ben M
    Jul 19, 2025
    1.0
    After placing an online order for pickup, with an estimated 11-16 minutes for completion, I arrived after roughly 30 minutes to find my food had not yet been started. Not only that, the teammate told me it would be another 30-45 minutes. I asked how this could be and why I could not have been called and I was told ‘if I have to call all customers when their orders are late then more orders will be late.’ So, I guess the solution to this team member is to not care about customer service. I was also told it wasn’t his fault a 40 pizza order came in ahead of me, but somehow this became my problem and I was not able to deliver the dinner I was responsible for to my family. The only solution from the team member was to cancel my order. I would have appreciated even an offer to remedy the situation by immediately starting my order, which would have taken less than 8 minutes to make. I would have waited that long, but a ‘maybe 30-45 minutes’ was not possible. It is sad to see such a lack of care for the customer. Perhaps the online order system needs to be addressed also, as this is now the second Dominos location I have had this issue in the last month!

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Franklin?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Franklin?

Domino's Pizza is open from 10:00 AM to 1:00 AM Monday through Thursday, 10:00 AM to 2:00 AM on Friday and Saturday, and 10:00 AM to midnight on Sunday.