Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and poor service.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness
The restaurant was noted for its cleanliness, including well-maintained bathrooms, although some reviews mentioned unsanitary food handling.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders, particularly during late-night visits.
Manager Behavior
Several reviews highlighted negative experiences with management, citing rudeness and unprofessional behavior from managers.
KG
Kirk Goddard
Nov 12, 2025
1.0
Went there at 950pm and the doors were locked - I guess they only do drive through at that time, so I couldn’t get anything because I walked over from my hotel instead of driving
AS
Anthony Patton-Burke SR
Oct 28, 2025
5.0
Fast Service
RA
Ron Adams
Oct 17, 2025
3.0
Eh to special anout this place. Noting outstanding. They got pretty busy real quick. Everybody behind the counter moving very slowly but no one inside seemed to have anywhere to go
SS
shuva
Oct 8, 2025
1.0
DO NOT GO TO THIS WENDYS, food had a HAIR in it, night manager refused to give a full refund, started arguing with my sister and she is a minor, also started grinding his teeth, none of the food we got we ate because who would want to eat at a place that has hair in there food, very horrible experience wouldnt recommend anybody going here, I WOULD LIKE MY FULL REFUND!!!!!!
AA
Angelise
Oct 8, 2025
1.0
Hair in my food. When i told the manager he started mocking me because i didn’t want my food remade but a full refund. He then began arguing with my minor sister even after i told him she was a minor and to stop engaging with her. still didn’t give me a full refund. disgusting.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Framingham, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Framingham, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (508) 620-7360.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Worcester Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Framingham, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Worcester Rd in Framingham, MA?
The drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturdays and Sundays from 7:00 AM to 1:00 AM.
Does this Wendy's location at 1699 Worcester Rd offer breakfast?
Yes, this Wendy's serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near this Framingham, MA location?
Delivery availability can be checked by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on Worcester Rd?
They accept American Express, Visa, Mastercard, Discover, and cash as payment methods.
Does this Wendy's have a drive-thru, dine-in, and takeout options?
Yes, this location offers drive-thru, dine-in, and takeout options, and delivery where available.
How can I contact Wendy's Framingham location for feedback or questions?
You can call (508) 620-7360, contact via their website's Customer Care team, live chat, or fill out the Wendy's Customer Satisfaction Survey referring to your receipt.
Are there any fitness centers near Wendy's on Worcester Rd for a workout before or after grabbing a meal?
Yes, Evolve Fitness is a nearby gym where customers can work out before or after visiting Wendy's.
What amusement parks are nearby this Wendy's that families can visit alongside their meal?
Launch Trampoline Park, Launch Framingham, and Launch Entertainment Park Framingham are nearby amusement and entertainment parks perfect for family outings.
Is there a gas station or convenience store near Wendy's on Worcester Rd?
Yes, Speedway gas station and convenience store is located close to Wendy's, providing easy fuel and snack options.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.