Wendy's

3.9
1072 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1699 Worcester Rd, Framingham, MA
01701, United States

Hours

Reviews

3.9
1,072 reviews
5 stars
491
4 stars
274
3 stars
153
2 stars
54
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and poor service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, including well-maintained bathrooms, although some reviews mentioned unsanitary food handling.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders, particularly during late-night visits.

Manager Behavior

Several reviews highlighted negative experiences with management, citing rudeness and unprofessional behavior from managers.
  • KG
    Kirk Goddard
    Nov 12, 2025
    1.0
    Went there at 950pm and the doors were locked - I guess they only do drive through at that time, so I couldn’t get anything because I walked over from my hotel instead of driving
  • AS
    Anthony Patton-Burke SR
    Oct 28, 2025
    5.0
    Fast Service
  • RA
    Ron Adams
    Oct 17, 2025
    3.0
    Eh to special anout this place. Noting outstanding. They got pretty busy real quick. Everybody behind the counter moving very slowly but no one inside seemed to have anywhere to go
  • SS
    shuva
    Oct 8, 2025
    1.0
    DO NOT GO TO THIS WENDYS, food had a HAIR in it, night manager refused to give a full refund, started arguing with my sister and she is a minor, also started grinding his teeth, none of the food we got we ate because who would want to eat at a place that has hair in there food, very horrible experience wouldnt recommend anybody going here, I WOULD LIKE MY FULL REFUND!!!!!!
  • AA
    Angelise
    Oct 8, 2025
    1.0
    Hair in my food. When i told the manager he started mocking me because i didn’t want my food remade but a full refund. He then began arguing with my minor sister even after i told him she was a minor and to stop engaging with her. still didn’t give me a full refund. disgusting.

Frequently Asked Questions About Wendy's

Is Worcester Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.