Stop & Shop

4.1
644 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
19 Temple Street, Framingham, MA
01701, United States

Hours

Reviews

4.1
644 reviews
5 stars
323
4 stars
178
3 stars
74
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, although some reported issues with dirtiness in certain areas.

Staff Assistance

Overall, staff members were described as friendly and helpful, with specific praise for individual employees, though there were complaints about understaffing during busy times.

Checkout Experience

Customers expressed frustration with the self-checkout process, citing long wait times and issues with pricing discrepancies, as well as a lack of staffed registers.

Product Quality

While some customers appreciated the fresh produce and quality of certain departments, others reported inconsistent quality and availability of products.

Pricing

Feedback indicated that prices are generally higher compared to competitors, leading some customers to seek alternatives.
  • KK
    KTM22
    Oct 29, 2025
    4.0
    Store is clean and the staff is helpful. They have everything I need and cost is pretty good most of the time.
  • DD
    Dave
    Oct 8, 2025
    5.0
    Store employee Seth C was very patient while helping an elderly woman needing assistance to locate items.
  • AM
    Angelo Matero
    Sep 22, 2025
    5.0
    I like shipping there. I just wish they would get Helmans olive oil mayo in.
  • DD
    DyonBC
    Sep 12, 2025
    5.0
    Undeniably clean, bright, and right; any & everyone was helpful, especially with closed stores in other areas & having to take a drive quite a ways out, putting in an online order; l also shopped in the store. Great experience!
  • JB
    Janvi Babich
    Jul 25, 2025
    5.0
    The employee Canan at the self-checkout is always very helpful with a smile.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 19 Temple Street, Framingham?

Stop & Shop is open Monday to Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services for customer convenience.