Brand Certified
Panera Bread
3.8(780 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
400 Cochituate Road, Framingham, MA
01701, United States
Certified by Panera Bread • Mar 01, 2026
(508) 626-3636
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ma/framingham/400-cochituate-road
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServicePanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Framingham is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.8
780 reviews
5 stars
357
4 stars
207
3 stars
62
2 stars
41
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted issues with rude and unprofessional staff, particularly mentioning specific employees like Andrea and Carmen.
Food Quality
Many customers expressed disappointment with the declining quality and portion sizes of food, citing issues like hair in food and inconsistent freshness.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and unclean utensils.
Order Accuracy
Frequent complaints about incorrect orders and poor communication regarding order status were reported, leading to customer frustration.
Atmosphere
While some customers appreciated the ambiance and seating options, others found the environment chaotic and noisy, making it difficult to enjoy their meals.
- FOFranchesca Ortiz5 days ago5.0Very good place
- TMTodd Robert Mcintyre6 days ago5.0Excellent
- STShardul TelharkarJan 28, 20265.0Super friendly staff, great ambiance for work, substantial seating and parking. Highly recommend for quick remote work.
- AAAnnieJan 16, 20261.0I had a very disappointing experience at this Panera Bread today. My husband, my 2.5-year-old daughter, and I ordered bagel stacks. I politely asked if the bagel could be lightly toasted because my toddler cannot safely eat very crunchy food. Andrea, responded in a dismissive and rude manner, insisting this could not be done and implying that adjusting the order would result in “raw” meat. When I explained that this was a child-safety concern, Andrea said, “What? You’re going to feed your 2-year-old a bagel stack?” The comment was judgmental and completely unnecessary. I asked to speak to a manager. A person names Carols said he is the manager. After hearing what happened, he simply did not say anything. When I asked what he plans to do to address the situation, he says he is actually not the manager. The real "manager" is not here today. Overall, there was a lack of professionalism, empathy, and basic customer service. I understand that not all requests can be accommodated, but there is no excuse for rude or judgmental behavior, especially toward families with young children. After reading other reviews mentioning similar issues with dismissive and unprofessional staff interactions, especially with Andrea, this experience unfortunately seems part of a pattern. I've been a frequent customer and noticed Andrea argues and yells at a lot of customers on a regular basis, which is reflected in many reviews on Google. I hope management takes this feedback seriously.
- EEEbJan 14, 20261.0Slow and lazy employees. Multiple times now my order was ready for 10 minutes in the app and then I get there and it’s not at the pick up counter. I’m watching the employees standing around yawning and staring at the wall and others walk as slow as humanly possible.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Framingham accept reservations?
No, Panera Bread in Framingham does not accept reservations.
What are the opening hours for Panera Bread in Framingham?
Panera Bread is open Monday to Thursday from 6:00 AM to 9:30 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:30 AM to 9:00 PM.
Can I order delivery or use Rapid Pick-Up at Panera Bread Framingham?
Yes, Panera Bread Framingham offers delivery and Rapid Pick-Up services, which you can order online.
What types of meals are served at Panera Bread Framingham?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread Framingham?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Is Panera Bread Framingham suitable for families and children?
Yes, Panera Bread Framingham welcomes families and children and provides high chairs.
Does Panera Bread Framingham have wheelchair accessible facilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Is there free parking available at Panera Bread Framingham?
Yes, Panera Bread Framingham offers free parking in its parking lot.
Which nearby shopping centers can I visit before or after eating at Panera Bread Framingham?
You can visit nearby shopping centers like Framingham Mall and Framingham Mall Shopping Center for shopping and dining experiences.
What other food options are available near Panera Bread Framingham?
Nearby food options include Starbucks for coffee and smoothies, Pizza Hut Express for pizza, and several other cafes and restaurants within the shopping areas.
Are there fitness or recreational facilities near Panera Bread Framingham?
Yes, Pure Barre, a gym and active life venue, is located nearby if you want to combine a workout with your visit.
Brand Certified Facts from Panera Bread
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