Panera Bread

3.8
768 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery Service
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Framingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
400 Cochituate Road, Framingham, MA
01701, United States

Hours

Reviews

3.8
768 reviews
5 stars
352
4 stars
205
3 stars
61
2 stars
40
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with complaints about portion sizes, freshness, and cleanliness, particularly regarding hair found in meals.

Atmosphere

The restaurant is often crowded and noisy, making it uncomfortable for some customers, especially those looking for a quiet place to work.

Pricing

Many customers feel that the prices are high relative to the portion sizes and quality of food, leading to dissatisfaction.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
  • SC
    Shamiso Chikanga
    2 days ago
    5.0
    Lost my receipt but this review is for Marissa who works at this Location. She was very kind and patient with me while cutting my bread, i totally appreciate you Marissa, the world needs more people like you.
  • SS
    Soyoung Shin
    Nov 2, 2025
    5.0
    The coffee machine at this Panera is amazing! Investing in this kind of equipment was such a smart move. The staff don’t have to carry heavy coffee containers anymore, and customers always get fresh, perfectly hot coffee. They grind the beans right before brewing, so you can really smell and taste the freshness in every cup. The flavor is noticeably different from regular brewed coffee. I don’t add milk or sugar, so I can really taste how rich and smooth it is — it even has a nice crema, just like espresso. As for the food, it’s about the same as other Panera locations — not particularly better or worse. The only downside is that there aren’t many power outlets, so it’s not ideal for working on a laptop. But since this location is always busy, I guess they intentionally designed it that way to keep the turnover high. This is still my favorite Panera because of the great coffee! I really hope more locations get the same automated coffee machine soon.
  • BT
    Boston AI Team
    Oct 19, 2025
    5.0
    Great service at Panera Framingham! andrea and John was super friendly and made the visit extra nice. Fresh food, clean place — always a solid stop
  • DL
    Duchao Lv
    Oct 12, 2025
    1.0
    Disappointing Portion Size Compared to Other Panera Locations Panera Bread has always been one of my favorite places for lunch — reliable quality and consistent portions. However, the Framingham location has been a real disappointment lately. The sandwich I received today was noticeably smaller — almost 30% smaller than what I usually get at the Natick or Westborough stores. I don’t know if this is due to poor training, cost cutting, or inconsistent preparation, but it’s clearly hurting this location’s reputation. When customers choose Panera, we expect consistency across locations. Unfortunately, Framingham’s portion size feels like a bad imitation of what Panera normally delivers. I really hope management takes this feedback seriously, because I’d love to keep Panera as my go-to — just not this store unless things improve.
  • AG
    Amod Godbole
    Sep 27, 2025
    4.0
    It’s an okay brand for sandwiches. A bit too greasy for my taste. Can be on the expensive side.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Framingham accept reservations?

No, Panera Bread in Framingham does not accept reservations.

What are the opening hours for Panera Bread in Framingham?

Panera Bread is open Monday to Thursday from 6:00 AM to 9:30 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:30 AM to 9:00 PM.