McDonald's

3.7
1941 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
343 Cochituate Rd, Framingham, MA
01701, United States

Hours

Reviews

3.7
1,941 reviews
5 stars
813
4 stars
383
3 stars
303
2 stars
163
1 star
279

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Service Speed

While some reviews praised quick service, many others complained about long wait times and slow service, especially during busy hours.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others mentioned dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unhelpful employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
  • DD
    Daniel
    1 day ago
    4.0
    Busy location! They get you through the process pretty fast.
  • TW
    Tyler Wills
    2 days ago
    1.0
    Went here with my family on Friday November 14th , 2025 . This used to be a really good McDonald's. The service before was much better and the food was much better this time it was absolutely horrific. I ordered ordered a double cheeseburger with cheese and found a long straight black hair on my burger it looked like a pubic hair . The burger looked like someone ran it over it was submerged in ketchup, it looked like horse meat or something it wasn't even cooked . I total the manager and they didn't act surprised. They gave me another double cheeseburger, which will just as bad which made me sick to my stomach. I called McDonald's corporation they did nothing and they were absolutely a joke and didn't take this seriously whatsoever and they didn't even document most of what I said the 1st time and came up with excuse after excuse why they couldn't call or a restaurant leader would call me.And they never did.In addition, they said they sent me coupons and they never did.So I guess Mcdonald's really doesn't care about the customers anymore. There a huge disappointment, who knows what you'll get in your food rhe next time you pissed them off . Very disappointing and my whole family was disgusted. I called twice what a nightmare...
  • SE
    Sean Elwin
    Oct 24, 2025
    1.0
    Last week they ripped me off one Monopoly game piece and today they ripped me off all pieces and gave me none. Not the cards or on my breakfast sandwiches. The only reason I placed an order from the monopoly menu. Plus the food was cold. I ordered from across the street at the Post Office, drove over and it was cold. I wouldn't mind the cold food if I had been given the game pieces.
  • IH
    isabella hart
    Oct 15, 2025
    5.0
    quick service, good food and sweet people. Inside looks nice and the bathroom was clean. Great job McDonalds! Ordered a spicy chicken sandwich meal and it was out in 2 minutes!
  • WL
    William Liu
    Oct 4, 2025
    2.0
    mcdonalds going downhill… food is good but our order took forever and the vibes were off in this place. Its also so expensive..

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is the McDonald's location open for delivery all day?

Yes, delivery is available 24/7 at this McDonald's.