McDonald's

3.7
1948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
343 Cochituate Rd, Framingham, MA
01701, United States

Hours

Reviews

3.7
1,948 reviews
5 stars
816
4 stars
383
3 stars
302
2 stars
163
1 star
284

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including food poisoning, hair in food, and incorrect orders.

Service Speed

While some reviews praised quick service, many others complained about slow service and long wait times.

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, with some customers feeling disrespected.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others noted dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers reported missing items or incorrect orders, indicating a consistent issue with order accuracy.
  • ET
    Enal T
    Dec 20, 2025
    5.0
    One of the best store where you can find goods from post Soviet countries (Russia, Ukraine, etc.)
  • JF
    john fraize
    Dec 6, 2025
    5.0
    Coffee and food was delicious service was prompt and I love the background music
  • MH
    Melanie Hastings
    Dec 3, 2025
    1.0
    It was horrible I got food poisoning from your snack rap and I had a horrible stomach ache and I was really sick. And I had to take medicine to take better for how bad it was I DONT RECOMMEND IT DONT GO EVER!!!! I WILL NEVER HAVE MCDONALDS AGAIN
  • MH
    Melissa Hastings
    Dec 3, 2025
    1.0
    Not good at all my 11 year old got food poisoning after eating there chicken. Wrap Saturday for lunch Saturday night she was very sick emailed them no answer they don't care she dont want to ever go there again u u mention McDonald's she says no they make me sick with bad food they dont take pride in anything I sent corporate an email th3y sent it to the framingham McDonald's she got sick at well done McDonald's
  • TW
    Tyler Wills
    Nov 22, 2025
    1.0
    Went here with my family on Friday November 14th , 2025 . This used to be a really good McDonald's. The service before was much better and the food was much better this time it was absolutely horrific. I ordered ordered a double cheeseburger with cheese and found a long straight black hair on my burger it looked like a pubic hair . The burger looked like someone ran it over it was submerged in ketchup, it looked like horse meat or something it wasn't even cooked . I total the manager and they didn't act surprised. They gave me another double cheeseburger, which will just as bad which made me sick to my stomach. I called McDonald's corporation they did nothing and they were absolutely a joke and didn't take this seriously whatsoever and they didn't even document most of what I said the 1st time and came up with excuse after excuse why they couldn't call or a restaurant leader would call me.And they never did.In addition, they said they sent me coupons and they never did.So I guess Mcdonald's really doesn't care about the customers anymore. There a huge disappointment, who knows what you'll get in your food rhe next time you pissed them off . Very disappointing and my whole family was disgusted. I called twice what a nightmare...

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is the McDonald's location open for delivery all day?

Yes, delivery is available 24/7 at this McDonald's.