Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
Many reviews highlighted rude or unhelpful staff, with complaints about poor customer service and long wait times.
Cleanliness and Safety
Concerns were raised about cleanliness, including dirty cups and unsanitary conditions, as well as staff not following health protocols.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared sandwiches.
Positive Experiences
Despite the negative feedback, some customers noted friendly staff and good coffee, indicating that experiences can vary.
AA
Aaron
Dec 21, 2025
1.0
This is usually the worst Dunkin' Donuts I go to. The line is usually super long and barely anyone speaks English. The only reason I go to it is because it's on my way to work, but I think this is the worst Dunkin' Donuts in the state. I'm not here to blame the workers cause nobody wants to work for 16 bucks an hour but that place truly is the worst one.
JR
Jacob Ruppert
Nov 28, 2025
3.0
Good looking Dunkins and the food was decent but they really messed up my order.
CO
Carla Baptiste Ojha
Nov 3, 2025
1.0
I’ve ordered at this location for the past 3 -4 times and without fail, they always mess up the order.the receipt is so clear and yet when I open the bag, multiple items missing or replaced. Every time I bring it up to an employee they just fix it and move on. Not sure if it’s a language barrier or if they genuinely do not care but I’d rather not come here all then to have to struggle just to get my order correct. DO NOT COME TO THIS LOCATION, you will be disappointed
CB
Cade Bresnahan
Sep 28, 2025
1.0
First we order 25 munchkins and we asked for honey glazed, chocolate glazed and blueberry simple right? But, no we went to the first window and had ZERO clue what they were doing. I asked if I needed to stay at the first window and go to the next then without saying a word instead using hand gestures and she said to stay and then move to the next window. When we got to the next window a new woman came out and asked if we got 25 mixed munchkins. Even though we clearly asked for those specific munchkins. Then she disappeared and after a 5 minutes another woman finally came out and handed us the box and they gave us JELLY which we specifically did not ask for. After another 5 minutes they finally brought out the correct order. A normal Dunkin order should never take this long. Don’t come here.
AH
Ava Heron
Sep 16, 2025
1.0
Didn’t put my full order in drive back 10 mins to only make me pay for it again. BURNT them. Threw the bag into my hand. I ordered 5 things asked for ketchup she gave me 1 single one. They were all rude. Everyone in the store was complaining. Half were sitting around. Place was busy and getting everyone’s order wrong.
What are the regular opening hours of Dunkin' in Framingham, MA?
Dunkin' in Framingham is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin' Framingham?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' Framingham?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms, or through the provided order links.
What types of meals does Dunkin' Framingham serve?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Is there a drive-thru available at Dunkin' in Framingham?
Yes, this Dunkin' location has a drive-thru for convenient service.
What coffee and food specialties can I find at Dunkin' Framingham?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea among its specialties.
Are there any nearby bus stations that can help me reach Dunkin' at 1670 Worcester Rd?
Yes, Metrowest Express-Framingham Park & Ride Lot Rt 9 and Park And Ride bus stations are located nearby, making it easier for customers to access Dunkin' via public transportation.
What nearby attractions can I visit before or after my Dunkin' visit in Framingham?
You can visit Launch Entertainment Park Framingham or the Launch Trampoline Park nearby for fun and active entertainment before or after enjoying your meal at Dunkin'.
Are there any other dining options near Dunkin' Framingham?
Yes, Wendy's fast food restaurant is located nearby if you're looking for additional dining choices.