Dunkin'

3.7
415 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1670 Worcester Rd, Framingham, MA
01702, United States

Hours

Reviews

3.7
415 reviews
5 stars
181
4 stars
86
3 stars
46
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Quality

Many reviews highlighted rude or unhelpful staff, with complaints about poor customer service and long wait times.

Cleanliness and Safety

Concerns were raised about cleanliness, including dirty cups and unsanitary conditions, as well as staff not following health protocols.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared sandwiches.

Positive Experiences

Despite the negative feedback, some customers noted friendly staff and good coffee, indicating that experiences can vary.
  • AA
    Aaron
    Dec 21, 2025
    1.0
    This is usually the worst Dunkin' Donuts I go to. The line is usually super long and barely anyone speaks English. The only reason I go to it is because it's on my way to work, but I think this is the worst Dunkin' Donuts in the state. I'm not here to blame the workers cause nobody wants to work for 16 bucks an hour but that place truly is the worst one.
  • JR
    Jacob Ruppert
    Nov 28, 2025
    3.0
    Good looking Dunkins and the food was decent but they really messed up my order.
  • CO
    Carla Baptiste Ojha
    Nov 3, 2025
    1.0
    I’ve ordered at this location for the past 3 -4 times and without fail, they always mess up the order.the receipt is so clear and yet when I open the bag, multiple items missing or replaced. Every time I bring it up to an employee they just fix it and move on. Not sure if it’s a language barrier or if they genuinely do not care but I’d rather not come here all then to have to struggle just to get my order correct. DO NOT COME TO THIS LOCATION, you will be disappointed
  • CB
    Cade Bresnahan
    Sep 28, 2025
    1.0
    First we order 25 munchkins and we asked for honey glazed, chocolate glazed and blueberry simple right? But, no we went to the first window and had ZERO clue what they were doing. I asked if I needed to stay at the first window and go to the next then without saying a word instead using hand gestures and she said to stay and then move to the next window. When we got to the next window a new woman came out and asked if we got 25 mixed munchkins. Even though we clearly asked for those specific munchkins. Then she disappeared and after a 5 minutes another woman finally came out and handed us the box and they gave us JELLY which we specifically did not ask for. After another 5 minutes they finally brought out the correct order. A normal Dunkin order should never take this long. Don’t come here.
  • AH
    Ava Heron
    Sep 16, 2025
    1.0
    Didn’t put my full order in drive back 10 mins to only make me pay for it again. BURNT them. Threw the bag into my hand. I ordered 5 things asked for ketchup she gave me 1 single one. They were all rude. Everyone in the store was complaining. Half were sitting around. Place was busy and getting everyone’s order wrong.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Framingham, MA?

Dunkin' in Framingham is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.