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Dunkin'

3.6
(421 reviews)

Business Details

1670 Worcester Rd, Framingham, MA
01702, United States
(508) 875-8192
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1670 Worcester Rd, Framingham, MA
01702, United States

Hours

Reviews

3.6
421 reviews
5 stars
183
4 stars
87
3 stars
46
2 stars
30
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, with multiple orders being incorrect.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food served at the wrong temperature.

Staff Attitude

Several reviews highlighted negative interactions with staff, including rudeness and lack of professionalism.

Cleanliness and Safety

Concerns were raised about cleanliness and safety practices, including improper mask usage by employees.

Mixed Experiences

While some customers praised friendly staff and good food, many others had consistently negative experiences.
  • NA
    Nigel “Ni Knight” Alderson
    Feb 13, 2026
    2.0
    Awful coffee...mediocre doughnuts...not a cozy atmosphere if you're staying...but service always friendly and quick
  • NB
    Nader Bodh
    Feb 7, 2026
    1.0
    Friday, February 6 At 8:50 PM, the door was locked, so I went to the drive-thru window to order coffee. Literally, someone asked me for cash to get the coffee; otherwise, there would be no service. I went back and borrowed cash from my friend and returned to order the coffee. I waited for more than seven minutes, along with another customer who was there at the same time. The same person inside was playing on his phone and talking, completely unconcerned. When he finally came out, he told me he didn't have any coffee for me. It's worth noting that he knew exactly what he was doing, sticking his head out of the window when talking so the store's cameras wouldn't record him. He also told me, word for word, to leave a review, as he didn't care.
  • AA
    Alcatel
    Jan 30, 2026
    1.0
    Slowest Dunkin donut ever, there are often several car backed up in the drivethru for long periods even off peak. To go in and order it may take 5+ mins for any employee to even come to the counter. My online orders are wrong quite frequently maybe 1 in 5 times. Many of the workers don't speak English or another mutual language so it's not possible to correct the order some times
  • PV
    Paul Valente
    Jan 18, 2026
    5.0
    Suley she was very helpful very nice to my child and my wife help this unbelievably excellent service wanted to share
  • AA
    Aaron
    Dec 21, 2025
    1.0
    This is usually the worst Dunkin' Donuts I go to. The line is usually super long and barely anyone speaks English. The only reason I go to it is because it's on my way to work, but I think this is the worst Dunkin' Donuts in the state. I'm not here to blame the workers cause nobody wants to work for 16 bucks an hour but that place truly is the worst one.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Framingham, MA?

Dunkin' in Framingham is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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