Brand Certified
Dunkin'
3.7(300 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
517 Worcester Rd, Framingham, MA
01701, United States
Certified by Dunkin' • Feb 22, 2026
(508) 872-6581
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
300 reviews
5 stars
137
4 stars
62
3 stars
30
2 stars
16
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, contributing to frustration and dissatisfaction.
Speed of Service
Several reviews mentioned slow service, especially at the drive-thru, with long wait times causing customers to leave without placing orders.
Food Quality
Feedback indicated inconsistency in food quality, with some items being stale or poorly prepared, impacting overall satisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.
- JBJim Connolly (Barefootin'Wanderer)Feb 4, 20265.0Got my Iced coffee and enjoyed it as always...
- MAMaroof AlamNov 29, 20255.0Staff were awesome and good natured. Was a pleasure visiting there.
- KTKhuseyn TursunovNov 18, 20251.0The worst drive through experience: Ordered a strawberry donut, drove through to pick it up, turns out it was not available to being with, which was ok. Asked for a chocolate one instead, the guy at the window gave me a vanilla one with frosting down inside paper bag. No courtesy while speaking to a customer either. Person at the drive through either too smart for the job or the opposite, which is more likely. Hire people who would care
- NPNicholas PionNov 9, 20251.0Thank God Dunkin' is a fine a dozen in this area because this location bad. I was sitting at the drive thru mic for 5 minutes on a Sunday afternoon when there was only 1 other car I. The drive thru and from what I could see no customers inside. After 5 minutes someone said something as I was looking up directions to another location but what I responded I was again met with silent.
- KPKleo PurbollariOct 31, 20251.0The guy in the drive through is rude, condescending and has no business doing a customer facing job. On top of that, the croissant was burnt. Will never buy from here.
Frequently Asked Questions About Dunkin'
What are the main products offered at Dunkin' in Framingham, MA?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of brewed beverages suitable for breakfast, lunch, and brunch.
What are the operating hours for Dunkin' at 517 Worcester Rd, Framingham?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Framingham offer delivery or pickup services?
Yes, the location offers delivery and curbside pickup services, including drive-thru and mobile app ordering.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or via the online order URL.
Does this Dunkin' location have a drive-thru?
Yes, this location includes a drive-thru for convenient ordering and pickup.
Are there any special seasonal beverages available at Dunkin'?
During the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What nearby places can I visit along with Dunkin' at Worcester Rd in Framingham?
Nearby places include Exposure Hair Salon, MetroWest Hyundai, and Summit Dental Care, among others, offering beauty, automotive, and medical services you might find useful before or after your visit.
Is there a supermarket near Dunkin' in Framingham where I can pick up groceries?
Yes, City Mart, a supermarket and grocery store, is located nearby for your convenience.
Can I get my car serviced near Dunkin' at 517 Worcester Rd?
Yes, there are several automotive services nearby, including MetroWest Hyundai, Hyundai Oil Change, and Herb Connolly Auto Body.
Does the Dunkin' location in Framingham welcome families and children?
Yes, this Dunkin' location welcomes families and children and serves vegetarian-friendly options with facilities like free Wi-Fi and dine-in available.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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