Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
298 reviews
5 stars
135
4 stars
62
3 stars
30
2 stars
16
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, contributing to frustration and dissatisfaction.
Speed of Service
Customers consistently noted slow service, especially during busy times, with some experiencing long wait times at both the drive-thru and inside.
Food Quality
Feedback on food quality was mixed, with some items described as stale or poorly prepared, while others praised freshness.
Cleanliness
The location was generally noted as clean, which was a positive aspect mentioned by several customers.
- KTKhuseyn Tursunov6 days ago1.0The worst drive through experience: Ordered a strawberry donut, drove through to pick it up, turns out it was not available to being with, which was ok. Asked for a chocolate one instead, the guy at the window gave me a vanilla one with frosting down inside paper bag. No courtesy while speaking to a customer either. Person at the drive through either too smart for the job or the opposite, which is more likely. Hire people who would care
- NPNicholas PionNov 9, 20251.0Thank God Dunkin' is a fine a dozen in this area because this location bad. I was sitting at the drive thru mic for 5 minutes on a Sunday afternoon when there was only 1 other car I. The drive thru and from what I could see no customers inside. After 5 minutes someone said something as I was looking up directions to another location but what I responded I was again met with silent.
- KPKleo PurbollariOct 31, 20251.0The guy in the drive through is rude, condescending and has no business doing a customer facing job. On top of that, the croissant was burnt. Will never buy from here.
- NANeno AlbertSep 21, 20252.0This place is frustrating. If you want that in your life, stop by. You won't be disappointed.
- SCSophia cousinsAug 28, 20251.0If you want a good start to your morning don’t stop here! order at the speaker and when u get to the window nobody knows what’s going on anymore they messed up everything about my order. they have me wondering if the person at the speaker and the one at the window are even in the same building it’s so terrible…I avoid this location like the plague bc it’s rare for them to get it right and believe it or not it gets worse when you try and go inside to avoid the kerfuffle….you wait even LONGER if i’m going in this direction I will no longer stop here i will go to starbucks from now on just down the street because this place isn’t worth ruining your morning…they owe me money from this morning’s transaction I had to fight the urge to throw my wrong coffee in someone’s face so I just gave it back politely and drove away without bothering with my refund bc I knew this confrontation was going to go from bad to worse I asked for 2 french crullers and a small ice coffee when i got up there the coffee was wrong and they informed me they have no french crullers why take the order at the speaker then? I am going to stick to my promise of never bothering with this location again and I still want my refund GET IT TOGETHER! ITS NOT ROCKET SCIENCE
Frequently Asked Questions About Dunkin'
What are the main products offered at Dunkin' in Framingham, MA?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of brewed beverages suitable for breakfast, lunch, and brunch.
What are the operating hours for Dunkin' at 517 Worcester Rd, Framingham?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Framingham offer delivery or pickup services?
Yes, the location offers delivery and curbside pickup services, including drive-thru and mobile app ordering.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or via the online order URL.
Does this Dunkin' location have a drive-thru?
Yes, this location includes a drive-thru for convenient ordering and pickup.
Are there any special seasonal beverages available at Dunkin'?
During the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What nearby places can I visit along with Dunkin' at Worcester Rd in Framingham?
Nearby places include Exposure Hair Salon, MetroWest Hyundai, and Summit Dental Care, among others, offering beauty, automotive, and medical services you might find useful before or after your visit.
Is there a supermarket near Dunkin' in Framingham where I can pick up groceries?
Yes, City Mart, a supermarket and grocery store, is located nearby for your convenience.
Can I get my car serviced near Dunkin' at 517 Worcester Rd?
Yes, there are several automotive services nearby, including MetroWest Hyundai, Hyundai Oil Change, and Herb Connolly Auto Body.
Does the Dunkin' location in Framingham welcome families and children?
Yes, this Dunkin' location welcomes families and children and serves vegetarian-friendly options with facilities like free Wi-Fi and dine-in available.