Dunkin'

3.7
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
334 Waverly St, Framingham, MA
01702, United States

Hours

Reviews

3.7
437 reviews
5 stars
202
4 stars
88
3 stars
52
2 stars
22
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service was described as inconsistent, with some staff being friendly while others were rude or unprofessional.

Speed of Service

Customers experienced long wait times, especially in the drive-thru, with some noting that service was often slow.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Product Quality

There were complaints about the quality of food and beverages, including burnt coffee and stale donuts.
  • JH
    Jimmy Herrera
    Dec 28, 2025
    1.0
    Horrible place they just throw your stuff by far the worst customer service and the order is never right
  • TC
    Thomas Cocuzzo
    Dec 15, 2025
    1.0
    Place can never get an order right, and they are always out of packaged coffee… Little ridiculous for a Dunkin’ Donuts… whoever does Inventory clearly needs an improvement as it’s like the 3rd time it’s happened….
  • JJ
    JEAN
    Dec 5, 2025
    5.0
    The cashier is very nice and take good care of his customers
  • KC
    Kristene Cappella
    Nov 26, 2025
    5.0
    Save yourself. Order ahead
  • EV
    Eries Vargas
    Nov 20, 2025
    3.0
    Will sometime I order different stuff but the other day I order 2 boxes of munchkin of donut thur mobile order when I came to pick it up they told me that they thought it was for me they put it on bags that's why they didn't put it in boxes I hope next time they will put it in boxes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Framingham, MA?

Dunkin' in Framingham, MA is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services.