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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(441 reviews)

Business Details

334 Waverly St, Framingham, MA
01702, United States
(508) 628-1819
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Framingham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
334 Waverly St, Framingham, MA
01702, United States

Hours

Reviews

3.7
441 reviews
5 stars
204
4 stars
88
3 stars
52
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Staff Performance

While some staff members received praise for being friendly and helpful, many reviews highlighted a lack of professionalism and training among employees.

Product Quality

Customers expressed dissatisfaction with the quality of food and beverages, citing issues like burnt coffee and incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Drive-Thru Experience

The drive-thru service was frequently criticized for long wait times and order inaccuracies.
  • KZ
    Kelly z
    Feb 4, 2026
    1.0
    Strand of hair and black dots in my refresher twice.
  • BS
    Brian Scholwin
    Jan 25, 2026
    5.0
    Thank God this place is slow as hell. Took 5 minutes to order inside and after 15 minutes I did not get my order. If this place was any faster, I'd go back. 5/5 stars it saved me from myself.
  • JH
    Jimmy Herrera
    Dec 28, 2025
    1.0
    Horrible place they just throw your stuff by far the worst customer service and the order is never right
  • TC
    Thomas Cocuzzo
    Dec 15, 2025
    1.0
    Place can never get an order right, and they are always out of packaged coffee… Little ridiculous for a Dunkin’ Donuts… whoever does Inventory clearly needs an improvement as it’s like the 3rd time it’s happened….
  • JJ
    JEAN
    Dec 5, 2025
    5.0
    The cashier is very nice and take good care of his customers

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Framingham, MA?

Dunkin' in Framingham, MA is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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