Chipotle Mexican Grill

3.4
1060 reviews
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About

Mexican Restaurant
Chipotle Shoppers World is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1 Worcester Rd, Framingham, MA
01701, United States

Hours

Reviews

3.4
1,060 reviews
5 stars
384
4 stars
212
3 stars
134
2 stars
74
1 star
256

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing bland or poorly prepared meals, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times, particularly for online and delivery orders.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and floors, which negatively impacted their dining experience.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, claiming they were smaller than expected, especially for double meat orders.
  • IC
    Ian counihan
    Dec 23, 2025
    4.0
    Delicious as always and always fresh. But the upcharge for double meat is quite pricey
  • SB
    Sarah Bizzarro
    Dec 4, 2025
    5.0
    The chipotle saved me in more ways than one
  • FB
    Franco Bahena
    Nov 18, 2025
    1.0
    AVOID I REPEAR AVOID THIS PLACEE AT ALL COSTTTT! Came in for a Burrtio & I end up in the Hospital! I almost choke with a piece of plastic inisde the burrito! & I got SICK the day after! I ALREADY Contact the city plus the A food inspector. I will be taking Legal action
  • MC
    Max Cook
    Nov 17, 2025
    1.0
    I ordered through doordash, was so excited because this was the normal chipotle and really wanted to try the red chimichurri. First driver stole it, 2nd driver ghosted me, 3rd one was kind enough to tell me that my first driver stole it and that Chipotle staff wont remake order BECAUSE MY DRIVER STOLE IT!!!!!!!!!! never ordering from this place ever again. And if you really want to have chipotle from this place, go in to the store, never order delivery.
  • SP
    Samson Puma
    Nov 9, 2025
    4.0
    Overall, this Chipotle is great. The staff works hard, the food’s consistent, and they rarely ever get an order wrong. My only gripe is how they handle online pickup orders. Instead of putting them on the pickup shelf like the app says, they keep them behind the counter. So you have to go to the side window and ask, and sometimes it takes a few minutes before anyone notices you’re there. I’ve had to wait around five minutes a few times just to get someone’s attention. Other than that, it’s a solid, well-run location that clearly has a good team.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Shoppers World in Framingham?

Chipotle Mexican Grill at Shoppers World is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Framingham?

It is located at 1 Worcester Rd, Middlesex, Framingham, MA 01701, USA inside Shoppers World.