Tropical Smoothie Cafe

Reviews

• SS

  Samuel S

  6 days ago
  5.0
  Very helpful employees and great tasting food with plenty of options for everyone!
• DM

  Dallin Maw

  Sep 11, 2025
  1.0
  Honestly I have had some bad service in my life but this place is probably at the top of the list of worst customer service i've had. The app sent my order to the wrong location so i asked for the refund because I purchased the same order from the Mansfield location after i had found out the app send my order to the wrong location after I had selected the right one. I spoke with CJ on the phone texplainging the issue and told me I ordered wrong and was my fault and I was stupid for ordering wrong and then he began cursing me out. I asked the gentleman to stop and he swore at me and hung up. I tried to call back to coininue to work through and they blocked my number??? Who is this company and who is working at this store? I then called from a different number and the another gentleman answered and I explained the situation again and then he was extremely rude. I asked for if CJ was there and he said he clocked out and went home for the day which I think was a lie. I asked to speak with the manager and the gentleman on the phone said he was the owner and his name was Sam. He was extremely rude and condescending and can't beleive someone would ever act this way let a long some franchise owner. If I were Tropical Smoohie I would remove this franchisee and replace him with a new owner. Terribly dissapointed in Sam and Tropical Smoothie. I would recommend not getting your food here and if I was Tropical Smoothie Corporate I would fire this employee and issue an apology.
• AV

  Akash Himavanth Vadlamanu

  Sep 5, 2025
  5.0
  This is my favourite fast food place to go to. I can emoji u my food without feeling guilty about eating fast food. Everything is fresh and tasty. I got the chipotle flatbread with the new apple cinnamon smoothie and it was absolutely delicious! Will definitely be returning with friend and family here.
• PK

  patel krupal

  Sep 5, 2025
  5.0
  I’ve been to many Tropical Smoothie Cafe locations but this one stands out to me for many reasons. The employees greeted me when I walked in even tho they were busy during lunch. My order placing experience was very easy as well and my order came super quick. Everything was 10/10. Would highly recommend this location!
• MS

  Mike S.

  Aug 30, 2025
  2.0
  The Patriots Place App states Tropical Smoothie Cafe does "Getaway Hour" from 7-8am and 7-8pm daily whe you order in person. We attempted to use this promotion on Saturday 8/30 at 7:30pm, but were told by staff it is Monday-Friday only and wouldn't honor the app after being shown. Staff isn't the most pleasant either.

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