Dairy Queen Grill & Chill

4.0
743 reviews
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Business Details

122 Main St, Foxboro, MA
02035-1839, United States
(508) 543-6488
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
122 Main St, Foxboro, MA
02035-1839, United States

Hours

Reviews

4.0
743 reviews
5 stars
369
4 stars
193
3 stars
75
2 stars
21
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised the staff's politeness and efficiency, while others reported disorganization and poor attitudes.

Food Quality

While many customers enjoyed the ice cream and some food items, there were consistent complaints about food being cold, poorly prepared, or not meeting expectations.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with high prices, particularly for ice cream and food items, leading to perceptions of poor value.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported issues with dirty conditions and unsanitary practices.

Order Accuracy

A significant number of reviews mentioned problems with incorrect orders and delays, contributing to customer frustration.
  • GF
    Gwen Fournier
    Sep 28, 2025
    5.0
    I was very impressed with their service at the Foxboro location. I overheard George, the manager, training staff. He taught them what Customer Service is all about. Polite, personable and expressing your appreciation for your business. I believe it's the key to their success.
  • HM
    Halle Morrell
    Sep 28, 2025
    1.0
    I went in after the patriots game today and I was beyond appalled at what I heard from behind the counter. The short black cook dude went up to the guy at the register taken my order and he accused that person of wanting to murder someone. While I was waiting for my order to be ready I then heard him saying other things about people there wanting to murder people and just him saying everything to himself. I do not think this person is in a good environment nor do I think the people who are working with him are safe.
  • SS
    sally samir
    Sep 15, 2025
    5.0
    Great place
  • NL
    Nick LeCount
    Sep 12, 2025
    5.0
    Shout out to Dan awesome customer service. Great location! Thanks
  • DL
    Daniel LeFrancois
    Aug 28, 2025
    1.0
    To the owner/manager this is the worst run Dairyqueen I have been to. 6 kids standing around doing nothing but asking when their break is while customer s wait for 15 minutes for a chicken sandwich, fish sandwich and 2 fries. Which were cold. There was someone there before me and he was still waiting when I left. I told him he had the patience of God. Wake up, your people are killing your business. I would give this location negative stars if it were possible.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Foxboro offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Foxboro?

The store is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.