Dairy Queen Grill & Chill

4.0
746 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
122 Main St, Foxboro, MA
02035-1839, United States

Hours

Reviews

4.0
746 reviews
5 stars
370
4 stars
192
3 stars
75
2 stars
21
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers praised the food, others criticized it for being cold, poorly prepared, or not meeting expectations.

Pricing Concerns

Many reviews mentioned high prices for food and ice cream, with some feeling that the value did not match the cost.

Positive Experiences

Despite the issues, several customers highlighted positive interactions with staff and enjoyed the ice cream offerings.

Cleanliness

Some reviews noted cleanliness in the dining area, while others reported unsanitary conditions.
  • HM
    Halle Morrell
    Dec 17, 2025
    1.0
    The foxboro location the staffing is joke. I have been here numerous times and there’s always only 4-6 people working. And I understand that in the fall/winter it’s less busy but these employees are overworking themselves when a rush comes in and I have seen people stop their break just to help. If you don’t have enough staff hire more people. Also I see the same manager on duty every time there should be 4-6 managers and 1 or two should be on at a time. The manager who is always there has done an amazing job with what he’s given but damn people either need to start getting put on the clock or they should have to call people in. 4 people no matter the circumstance is crazy because that means one’s a manager, one’s cooking, one’s on drive through, and ones upfront cashiering. There need to be at least 2 more and they can just clean or once it gets to the end of their shift have them go home early.
  • KK
    Krissy k
    Nov 26, 2025
    1.0
    Im writing this at 922pm and you close at 10pm ive been calling.... we ordered 2 blizzards at about 900 and an order of fries. I just had surgery and wanted a blizzard. Thats all i wanted all day. YOU JUST SENT US THE FRIES. ?? MAKE IT RIGHT
  • GF
    Gwen Fournier
    Sep 28, 2025
    5.0
    I was very impressed with their service at the Foxboro location. I overheard George, the manager, training staff. He taught them what Customer Service is all about. Polite, personable and expressing your appreciation for your business. I believe it's the key to their success.
  • HM
    Halle Morrell
    Sep 28, 2025
    1.0
    I went in after the patriots game today and I was beyond appalled at what I heard from behind the counter. The short black cook dude went up to the guy at the register taken my order and he accused that person of wanting to murder someone. While I was waiting for my order to be ready I then heard him saying other things about people there wanting to murder people and just him saying everything to himself. I do not think this person is in a good environment nor do I think the people who are working with him are safe.
  • NL
    Nick LeCount
    Sep 12, 2025
    5.0
    Shout out to Dan awesome customer service. Great location! Thanks

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Foxboro offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Foxboro?

The store is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.