Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
751 reviews
5 stars
373
4 stars
192
3 stars
75
2 stars
21
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted inadequate staffing levels, leading to long wait times and poor service.
Service Quality
While some customers praised individual staff members for their politeness and helpfulness, many reported unprofessional behavior and poor customer service experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others complained about cold or poorly prepared food.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with high prices, particularly for ice cream and menu items, which many felt did not match the quality received.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
AP
Anthony Pereira
Feb 17, 2026
1.0
I witnessed a male employee with blonde hair intentionally put his mouth directly on my Blizzard before handing it to me and then laugh. He realized I caught him when he tried handing it to me and than proceeded to play it off and threw it out. This is a serious food safety concern.
I will be filing a formal complaint with corporate and the local health department so this incident can be properly investigated. If this matter is not addressed appropriately, I will escalate it to state food safety authorities. Management should review surveillance footage and immediately remove him. He did this too confidently as if it’s not the first time.
TT
Tristin
Feb 15, 2026
1.0
The Staff Licked my friends ice cream!
HM
Halle Morrell
Dec 17, 2025
1.0
The foxboro location the staffing is joke. I have been here numerous times and there’s always only 4-6 people working. And I understand that in the fall/winter it’s less busy but these employees are overworking themselves when a rush comes in and I have seen people stop their break just to help. If you don’t have enough staff hire more people. Also I see the same manager on duty every time there should be 4-6 managers and 1 or two should be on at a time. The manager who is always there has done an amazing job with what he’s given but damn people either need to start getting put on the clock or they should have to call people in.
4 people no matter the circumstance is crazy because that means one’s a manager, one’s cooking, one’s on drive through, and ones upfront cashiering. There need to be at least 2 more and they can just clean or once it gets to the end of their shift have them go home early.
KK
Krissy k
Nov 26, 2025
1.0
Im writing this at 922pm and you close at 10pm ive been calling.... we ordered 2 blizzards at about 900 and an order of fries. I just had surgery and wanted a blizzard. Thats all i wanted all day. YOU JUST SENT US THE FRIES. ?? MAKE IT RIGHT
HM
Halle Morrell
Sep 28, 2025
1.0
I went in after the patriots game today and I was beyond appalled at what I heard from behind the counter. The short black cook dude went up to the guy at the register taken my order and he accused that person of wanting to murder someone. While I was waiting for my order to be ready I then heard him saying other things about people there wanting to murder people and just him saying everything to himself. I do not think this person is in a good environment nor do I think the people who are working with him are safe.
What are the opening hours for Dairy Queen Grill & Chill in Foxboro?
The store is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill in Foxboro have drive-thru and outdoor seating options?
Yes, the location provides a drive-thru service and has outdoor seating available for customers.
Is Dairy Queen Grill & Chill in Foxboro family-friendly and accessible for children?
Yes, the restaurant is family-friendly with amenities like high chairs, wheelchair accessibility, and is good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill in Foxboro?
Yes, you can place your order online for pickup through their website.
What are some nearby eateries to Dairy Queen Grill & Chill in Foxboro?
Nearby eateries include Omega Pizza for pizza and Italian food, Baskin-Robbins for ice cream and bakery items, Dunkin' for coffee and donuts, Mai Pearl for Asian fusion and sushi, and Pizza Time Foxboro for pizza and sandwiches.
Are there convenient stores or pharmacies near Dairy Queen Grill & Chill in Foxboro?
Yes, nearby convenience stores and pharmacies include X-Press Mini Mart, Walgreens, and Stop & Shop.
Where can I find banking or ATM services near Dairy Queen Grill & Chill in Foxboro?
Nearby banking and ATM services include SCU Credit Union, Sharon Credit Union, and a TD Bank ATM.
Does Dairy Queen Grill & Chill provide any mobile app or deals?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities does Dairy Queen Grill & Chill in Foxboro offer for a comfortable dining experience?
Amenities include seating, restrooms, wheelchair accessibility, outdoor seating, and high chairs for children.
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