Taco Bell

3.5
469 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 325 John Fitch Hwy in Fitchburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
325 John Fitch Hwy, Fitchburg, MA
01420, United States

Hours

Reviews

3.5
469 reviews
5 stars
182
4 stars
96
3 stars
58
2 stars
30
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with multiple customers reporting being ignored or receiving incorrect orders.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Speed of Service

Many reviews mentioned slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.

Food Quality

While some customers praised the food as fresh and tasty, others reported issues with food quality, including cold or undercooked items.

Cleanliness and Atmosphere

Feedback on cleanliness was mixed, with some customers noting a clean environment while others pointed out messiness and poor maintenance.
  • S
    영오,Charles Spencer
    Nov 16, 2025
    5.0
    Edwin was amazing!! I was having a bad day and his customer service was impeccable! Thank you for redeeming the day Edwin!!
  • MM
    Madeline Mercado
    Oct 24, 2025
    1.0
    Isabella R was so rude with my son, skipped all client to help her fried and gave me a bad attitude and scream at me.
  • MM
    Madeline Mercado
    Oct 24, 2025
    1.0
    Cashier Isabella R unprofessional, disrespectful, cero customer service skills
  • KH
    Kaylee Harrigan
    Oct 14, 2025
    1.0
    This girl working the drive thru window 10/14/15 at 8:55pm is actually the worst. She is ignoring everyone for minutes at a time to talk to her coworkers about drama. Isnt even making eye contact or talking to us but is definitely talking to everyone else and doing anything but her job. This has happened MULTIPLE TIMES. If you dont like your job you probably shouldnt work there. Theres never a line at this taco bell and whenever there is i know she is going to be the one at the window.
  • LS
    Luis Sanchez
    Oct 10, 2025
    1.0
    They keep ignoring us at the line Nathalie E was rude and threw change at my wife! Horrible service with attitudes from each

Frequently Asked Questions About Taco Bell

What are the daily operating hours for Taco Bell at 325 John Fitch Hwy, Fitchburg?

Taco Bell is open every day from 9:00 AM to 1:00 AM, except on Fridays when it stays open until 2:00 AM.

Does Taco Bell Fitchburg offer drive-through service?

Yes, this location has drive-through service available during its operating hours.