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Taco Bell

3.5
(481 reviews)

Business Details

325 John Fitch Hwy, Fitchburg, MA
01420, United States
(978) 348-2444

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 325 John Fitch Hwy in Fitchburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
325 John Fitch Hwy, Fitchburg, MA
01420, United States

Hours

Reviews

3.5
481 reviews
5 stars
184
4 stars
99
3 stars
60
2 stars
30
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for delivery orders, with some experiencing waits of over 40 minutes.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Staff Behavior

Feedback highlighted a mix of positive and negative staff interactions, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, as well as issues with cleanliness.
  • MM
    Mary
    3 days ago
    5.0
    This is my favorite Taco Bell hands down! The afternoon crew is so friendly and makes the BEST food! Keep up the awesome work and thank you crew :)
  • KS
    Kyle Shelton
    4 days ago
    4.0
    Service was a bit slow today because of short staff and a kiosk problem but when I explained the situation to the staff they made it right and gave me great service.
  • ST
    Spoken Truth
    Feb 25, 2026
    1.0
    First time I came here, spent 25min to get my food. 2nd time 49 + min.... All my life I've never sat in a drive thru for almost an hr . What a horrible experience. And once you're in it, there's no way to turn around so you're stuck. Avoid this place at all cost. Not coming back
  • CG
    Caite Garcia
    Feb 13, 2026
    4.0
    They get your thru the line quickly and the food is almost always done right. I've never been missing something usually it's something extra I didn't order that's added. Good stuff!
  • KP
    krista pratt
    Feb 5, 2026
    1.0
    Took forever to be delivered to me and half of my food was missing.. i didnt get any of my 6 tacos how the hell is that possible? this isnt the first time i was missing a dramatic amount of food from this location, and when i tried getting a refund online it just refuses to process and i was stuck on a loading screen for 30 minutes.. refreshed my app tried it again still wasn't loading this company is just a big scam..

Frequently Asked Questions About Taco Bell

What are the daily operating hours for Taco Bell at 325 John Fitch Hwy, Fitchburg?

Taco Bell is open every day from 9:00 AM to 1:00 AM, except on Fridays when it stays open until 2:00 AM.

Does Taco Bell Fitchburg offer drive-through service?

Yes, this location has drive-through service available during its operating hours.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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