Subway

4.1
224 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fitchburg Subway® Restaurant at 2 Ray Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2 Ray Avenue, Fitchburg, MA
01420, United States

Hours

Reviews

4.1
224 reviews
5 stars
123
4 stars
49
3 stars
23
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and helpful staff, there were several complaints about rude service and incorrect orders.

Cleanliness

Feedback on cleanliness was mixed; some customers found the location clean and well-maintained, while others reported unsanitary conditions.

Food Quality

Customers had varied experiences with food quality, with some enjoying fresh and well-made sandwiches, while others reported issues with incorrect orders and unsatisfactory taste.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items or missing components.

Value for Money

Customers expressed concerns about rising prices and portion sizes, with some feeling that the value for money had decreased.
  • PS
    Patricia Seguin
    6 days ago
    5.0
    The sandwich maker was as nice as can be very personable and friendly.
  • WW
    william washburn
    Sep 10, 2025
    1.0
    Ordered a tuna sub from them it smelled like perfume and tasted funny. I threw the sub away. What a waste of money. (9-10-2025) - 3:15pm
  • JL
    Jay Lou
    Sep 8, 2025
    1.0
    This business is unsanitary. Not recommended.
  • RP
    Regina Phalange
    Jul 3, 2025
    1.0
    Ordered my food for pickup so my finance could bring it to me at work. I ordered it when he left his job which is 25 minutes away from this location. When he arrived to pick up, the sandwiches weren’t even being made yet. He waits there for 15 minutes and they’re still not being made so he decides to go home and go back 30 minutes later STILL NOT BEING MADE!!?? finally after sitting there for another 15 minutes he is told the sandwiches are ready. He brings them to me, i check them and none of them are what i ordered. Not a single one is correct and they forgot my drinks and sides. Whatever they threw on bread and gave us was absolutely disgusting, soggy and not even slightly correct. I tried contacting subway for a refund and no one ever gets back to you.

Frequently Asked Questions About Subway

What types of food can I order at the Subway restaurant in Summer Shopping Plaza?

You can enjoy Footlongs, 6" sandwiches, wraps, and salads made with fresh ingredients including fresh-baked bread and fresh cut veggies.

What are the operating hours of Subway at 2 Ray Avenue in Fitchburg?

The Subway restaurant is open from 8:00 AM to 10:00 PM Monday through Friday, 9:30 AM to 10:00 PM on Saturday, and 9:30 AM to 8:00 PM on Sunday.