Brand Certified
McDonald's
3.1(1522 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
334 John Fitch Highway, Fitchburg, MA
01420, United States
Certified by McDonald's • Mar 01, 2026
(978) 343-9618
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,522 reviews
5 stars
447
4 stars
248
3 stars
261
2 stars
156
1 star
410
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and smaller portion sizes.
Management
Mixed feedback on management; some praised individual managers for good service, while others criticized overall management for poor staff performance.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was decent while others reported unsanitary conditions.
- JSJhonata Souza3 days ago1.0Delivery demora muito não recomendo para delivery
- SHStephen HartmannFeb 20, 20261.0drivethru goes to the road and lobby is closed
- MSMajda SalmanFeb 10, 20261.0Customer service so bad 👎
- BRBarbara russoJan 21, 20261.0Your fish sandwiches have been great in the past but lately they seem smaller. The quality of prep has been terrible lately. The last one I got had the typical fish hanging out one side of the bun. And this one only had a 1/2 slice of cheese, off center so it was mostly just bread on either side because of the fish being misplaced as well. I had to basically remake the sandwich. This was at the fitchburg ma location on the John fitch highway. I have a picture but can't see anyway to attach it.
- EPErika PattersonJan 13, 20261.0Horrible service. Managers are so unprofessional. Argue with the customers and talk loud about people standing there in the restaurant. No one willing to help everyone walks around you as if you are not there. Drive thru has two order stations and they dont use them correctly. Waited 20 minutes for my food after leaving the drive thru. Food was cold.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 334 John Fitch Highway, Fitchburg, MA?
The dine-in hours are from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Is there a drive-through option available at this McDonald's location and what are its hours?
Yes, this McDonald's offers a drive-through. The drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Delivery is available every day from 6:00 AM to 2:00 AM except Friday and Saturday nights.
What delivery and pickup services are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through their quick order links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and other conveniences?
Yes, the services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in relation to Taco Bell and how might customers enjoy visiting both?
McDonald's is near Taco Bell. Customers can conveniently choose between these fast-food restaurants for variety or visit one before or after trying the other.
What financial services are available near McDonald's at 334 John Fitch Highway?
Nearby financial services include Digital Federal Credit Union, Bank of America ATM, and Santander Bank US ATM, making it easy for customers to access banking while visiting.
Are there other food options close to McDonald's for a diverse dining experience?
Yes, nearby you can find Sabor Real Bakery (Brazilian restaurant), Meritíssimo (pizza and bakery), Brotherz Pizza, and China Wonder (Pan Asian), providing a variety of dining choices.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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