Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,509 reviews
5 stars
442
4 stars
250
3 stars
259
2 stars
157
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or improperly prepared items.
- AFAubrey FraserNov 11, 20251.0So we went to this McDonald’s first we waited for our food for like 20 minutes so my mom went in and was like excuse me where’s are food we have been waiting for a while they said your order didn’t come through my mom showed on her phone they still didn’t listen they said that she didn’t pay and that she had to pay another 20 dollars and they kept on fighting her and then she just paid for. NEVER GO TO THIS MCDONALD’s
- JBJohn BushOct 27, 20251.0One of the slowest drive throughs ever. Crew members all seemed to wish they were somewhere else. Once we finally got to the pickup window the crew member immediately told us to move up to “spot number one” where we had to wait an extraordinary long time for our order. The crew had literally thrown everyone’s fries sideways and upside down into a big bag vs placing them neatly so that the fries would stay in each person’s bag. It’s possible, other McDonald’s take the time and care, but not this one.
- NNn120983Oct 22, 20255.0We showed up to grab a quick bite to eat after doing errands all day, so we didn't have time to cook. We got here and they had their monthly Mickey mouse party. We have 2 kids with us and they had a blast! We go to Disney all the time and they captured the essence of Disney to a T! The food was great, and the whole staff had smiles on their faces! They even decorated the whole dining room! One of the nice staff members walked up to our table and gave us goodie bags! The planner did an amazing job!
- AHAnina HassaniOct 17, 20251.0I just received my order through the delivery option and I have to say it was the first and last time I did that. Not only the driver had to wait for an extended time to be handed the order, the order was a total disaster. My Coke Zero barely has the color of coke and taste nothing like water, the large French fries are only half full and the extra sauces we ordered (4 ranch and 4 sweet sour) are completely missing
- SMShaw MahiniAug 29, 20255.0Packed drive thru got my order out quickly without mistakes and it tastes amazing. Whoever was running the shift evening Aug 29 is a lege
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 334 John Fitch Highway, Fitchburg, MA?
The dine-in hours are from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Is there a drive-through option available at this McDonald's location and what are its hours?
Yes, this McDonald's offers a drive-through. The drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Delivery is available every day from 6:00 AM to 2:00 AM except Friday and Saturday nights.
What delivery and pickup services are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through their quick order links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and other conveniences?
Yes, the services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in relation to Taco Bell and how might customers enjoy visiting both?
McDonald's is near Taco Bell. Customers can conveniently choose between these fast-food restaurants for variety or visit one before or after trying the other.
What financial services are available near McDonald's at 334 John Fitch Highway?
Nearby financial services include Digital Federal Credit Union, Bank of America ATM, and Santander Bank US ATM, making it easy for customers to access banking while visiting.
Are there other food options close to McDonald's for a diverse dining experience?
Yes, nearby you can find Sabor Real Bakery (Brazilian restaurant), Meritíssimo (pizza and bakery), Brotherz Pizza, and China Wonder (Pan Asian), providing a variety of dining choices.