Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,517 reviews
5 stars
446
4 stars
249
3 stars
261
2 stars
157
1 star
404
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Staff Attitude
While some reviews praised friendly staff, others highlighted rude behavior and lack of responsiveness from employees.
Food Quality
Multiple customers complained about cold food, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Some reviews noted that the location was clean and well-maintained, contributing positively to the dining experience.
Management Issues
Inconsistent management presence and poor handling of customer complaints were mentioned as significant concerns.
- SSslick slack4 days ago3.0Bathroom was decent enough. Neither amazing nor awful.
- ASAlex De Los SantosDec 15, 20255.0The manager name Lucas had a good attitude when I ask for my order to be fixed with no questions ask it got fixed immediatelly... thats when you know theirs a good manager running the place like it should be good coustom service to him and his TEAM THANK YOU 😊
- MMMelanieDec 10, 20251.0Just went there. And stood for 5 minutes trying to ask how to order. Woman doesn't know english or lied and said she didn't so she didn't know what I wanted to do. I literally just wanted to order food.
- PBParker BuntingDec 8, 20253.0The nuggets taste like someone barfed in the batter and everything was unfortunately expensive as heck, but I’m sure that’s just the regular for Micky D’s. This location was very nice, employees seemed to be having fun and they were very friendly.
- ERElizabeth RhoneDec 3, 20251.0Ordered a mobile order for my husband to pick up on his way home. They forgot half the order and didn’t add the “grinch salt” to either of the boxes we ordered. Called them 6 times before someone answered and they said we could get a refund over the app which you can’t. Very disappointed
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 334 John Fitch Highway, Fitchburg, MA?
The dine-in hours are from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Is there a drive-through option available at this McDonald's location and what are its hours?
Yes, this McDonald's offers a drive-through. The drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Delivery is available every day from 6:00 AM to 2:00 AM except Friday and Saturday nights.
What delivery and pickup services are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through their quick order links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and other conveniences?
Yes, the services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in relation to Taco Bell and how might customers enjoy visiting both?
McDonald's is near Taco Bell. Customers can conveniently choose between these fast-food restaurants for variety or visit one before or after trying the other.
What financial services are available near McDonald's at 334 John Fitch Highway?
Nearby financial services include Digital Federal Credit Union, Bank of America ATM, and Santander Bank US ATM, making it easy for customers to access banking while visiting.
Are there other food options close to McDonald's for a diverse dining experience?
Yes, nearby you can find Sabor Real Bakery (Brazilian restaurant), Meritíssimo (pizza and bakery), Brotherz Pizza, and China Wonder (Pan Asian), providing a variety of dining choices.