Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,305 reviews
5 stars
348
4 stars
255
3 stars
240
2 stars
118
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and poor customer interactions, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food being cold, poorly prepared, or missing items, leading to dissatisfaction.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty bathrooms and unkempt conditions.
Pricing Concerns
Customers expressed frustration over high prices relative to the quality and portion sizes of the food.
- RORobert OdainJan 5, 20265.0I come to this Specific location every single morning because of the cleanliness and how nice of staff is and how fresh the food is compared to all the other McDonald’s around the area. I would like to point out that you have two amazing workers by the name of Bruno and elijah. They treat everyone with respect, give them the time of day to talk to them. They don’t rush you and they’re always there to help you and I can’t say that every McDonald’s has people like that so I wanted to make sure to let you know that you have two very good employees who deserve the best. “ Elijah told me this morning we do our best and what I told him is that he doesn’t just do his best he succeeds” And it takes a lot for me to say that. God bless
- KAkerry akashianDec 28, 20255.0Excellent for a quick bite.
- TSTim SpechtDec 22, 20255.0Was great. Got a drink and an oreo mcflurry...used the app...went through the drive through...picked it up. It was 🔥.
- KMKristina MartinDec 1, 20251.0This place is so terrible lately, the food comes out cold or burnt. Your lucky to get some to even address you. They just seem to be hanging out and can't be bothered. I worked in fast food and this is just lazy as can be. I brought something back because it had mayonnaise and the sandwich doesn't have mayonnaise on it. They got really angry at me. Would never recommend going to this location. Lazy, rude and terrible easy to make food.
- JTJason TambolleoDec 1, 20252.0Made the mistake of once again stopping in for something quick for McDonald's to soon be remembering why I do not stop in the first place food was absolutely disgusting way overpriced service was slow and terrible seems to be the standard and quality of McDonald's for quite some time now
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 114 Whalon St, Fitchburg?
McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 6:00 AM to 1:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 1:00 AM through their online platform.
What types of payment options does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a way to order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 114 Whalon St, Fitchburg, MA 01420, United States.
Are there nearby places where I can get dental services near McDonald's?
Yes, nearby dental care includes Wachusett Pediatric Dentistry, Central Orthodontics, Dr. Roger P. Desilets Jr., DDS, Dr. Michael P. Russo, DMD, and Dr Joseph W Langford.
What nearby places can customers visit for banking services after dining at McDonald's?
Customers can visit Fidelity Bank for banking and ATM services near McDonald's.
Are there convenient nearby options like car washes or gas stations around McDonald's?
Yes, nearby options include ALL TOWN CAR WASH, Exxon & Mobil Stations, VERC Fitchburg Mobil gas station, Mobil convenience stores, and Briteway Car Wash.