Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,295 reviews
5 stars
343
4 stars
255
3 stars
240
2 stars
117
1 star
340
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, undercooked, or improperly prepared food, leading to dissatisfaction.
Order Accuracy
Frequent complaints about missing items or incorrect orders, with customers feeling frustrated by the lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unkempt staff.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
- TJTerrance McGhee JrNov 8, 20251.0The bathrooms was awful I didn’t receive any bonuses as a food critic I am very disappointed could do better
- RGRiethe guyNov 2, 20251.0Payed for delivery and didn't get my food shit service no one the phone
- MCMyongJoon ChangNov 1, 20251.0Worst experience, waited 30min in drive thru and not a single car was served. Lots of people just leaving after waiting for their foods.
- BKBen KrupaOct 31, 20251.0No idea what is going on, but it took 45 mins, from 5:30 pm to around 6:15 pm on Halloween to get my order of 2 6piece nuggets and a medium fry, in the drive thru, with perhaps 2 or 3 cars in front of me. Fries were stone cold when I got them, people leaving in droves.
- MSMarina SchiaffinoOct 17, 20251.0Esperé mas de 20 minutos la comida, cuando llegó faltaban cosas, y ademas estaba mal hecha. Reclamé, y nuevamente el segundo pedido lo trajeron mal. Ademas habian otras personas reclamando que sus pedidos estaban todos mal hechos. Algunos pedian reembolsos.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 114 Whalon St, Fitchburg?
McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 6:00 AM to 1:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 1:00 AM through their online platform.
What types of payment options does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a way to order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 114 Whalon St, Fitchburg, MA 01420, United States.
Are there nearby places where I can get dental services near McDonald's?
Yes, nearby dental care includes Wachusett Pediatric Dentistry, Central Orthodontics, Dr. Roger P. Desilets Jr., DDS, Dr. Michael P. Russo, DMD, and Dr Joseph W Langford.
What nearby places can customers visit for banking services after dining at McDonald's?
Customers can visit Fidelity Bank for banking and ATM services near McDonald's.
Are there convenient nearby options like car washes or gas stations around McDonald's?
Yes, nearby options include ALL TOWN CAR WASH, Exxon & Mobil Stations, VERC Fitchburg Mobil gas station, Mobil convenience stores, and Briteway Car Wash.