Dunkin'

3.8
221 reviews
Decked Out Lattes

Business Details

33-37 River St, Fitchburg, MA
01420, United States
(978) 343-3222
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33-37 River St, Fitchburg, MA
01420, United States

Hours

Reviews

3.8
221 reviews
5 stars
108
4 stars
40
3 stars
25
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, particularly highlighting a problematic manager's attitude.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.

Product Quality

While some customers enjoyed the food and coffee, others complained about inconsistencies in quality, such as burnt coffee and poorly made drinks.
  • FN
    Fortune Numbers
    Jul 26, 2025
    5.0
    As always dunking is best in coffee and service
  • SB
    Shawn Byrne
    Jun 13, 2024
    5.0
    Great food love it
  • SS
    Sarah
    Jun 2, 2024
    1.0
    I ordered my order threw the mobile order and my coffees are horrible. Has barley any caramel in them. I always put extra because of this reason and they are still horrible. I spent $35 today to have nasty coffees and missing a wrap for my child.
  • DB
    Danielle Brown
    Nov 8, 2022
    5.0
    I’ve never been to a better Dunkin’s. I always have my drink made perfectly and this morning I forgot to order my latte with almond milk so I went back to ask if I could have my drink made again and the woman in the drive thru window was so uncommonly kind and she gave me a free donut even though it was totally my fault that I didn’t order my drink right. I was also having a really tough morning so the gesture lifted my spirits. These people just don’t get enough credit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fitchburg, MA?

Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Fitchburg offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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