Dunkin'

3.8
221 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33-37 River St, Fitchburg, MA
01420, United States

Hours

Reviews

3.8
221 reviews
5 stars
108
4 stars
40
3 stars
25
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, particularly from management, leading to a negative atmosphere.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and missing ingredients.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.

Cleanliness Concerns

There were mixed reviews about cleanliness, with some customers noting unsatisfactory conditions in the bathrooms.

Quality of Food and Drinks

While some customers enjoyed the food and coffee, others expressed dissatisfaction with the quality and preparation of their orders.
  • FN
    Fortune Numbers
    Jul 26, 2025
    5.0
    As always dunking is best in coffee and service
  • SB
    Shawn Byrne
    Jun 13, 2024
    5.0
    Great food love it
  • SS
    Sarah
    Jun 2, 2024
    1.0
    I ordered my order threw the mobile order and my coffees are horrible. Has barley any caramel in them. I always put extra because of this reason and they are still horrible. I spent $35 today to have nasty coffees and missing a wrap for my child.
  • WG
    Wayne g
    May 23, 2020
    5.0
    Best dunks in town by far
  • DT
    Dylan Temple
    Jan 5, 2017
    3.0
    Food is not fresh. Coffee is average.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fitchburg, MA?

Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Fitchburg offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.