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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(221 reviews)

Business Details

33-37 River St, Fitchburg, MA
01420, United States
(978) 343-3222
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33-37 River St, Fitchburg, MA
01420, United States

Hours

Reviews

3.8
221 reviews
5 stars
108
4 stars
40
3 stars
25
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly from management, leading to a negative atmosphere.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, causing frustration among customers.

Coffee Quality

While some customers praised the coffee, others complained about poorly made drinks and inconsistent quality.

Staff Friendliness

There were mixed reviews regarding staff friendliness, with some customers noting positive interactions while others experienced rudeness.

Cleanliness

The cleanliness of the location was mentioned, with some customers noting that the bathrooms needed attention.
  • FN
    Fortune Numbers
    Jul 26, 2025
    5.0
    As always dunking is best in coffee and service
  • SB
    Shawn Byrne
    Jun 13, 2024
    5.0
    Great food love it
  • SS
    Sarah
    Jun 2, 2024
    1.0
    I ordered my order threw the mobile order and my coffees are horrible. Has barley any caramel in them. I always put extra because of this reason and they are still horrible. I spent $35 today to have nasty coffees and missing a wrap for my child.
  • DB
    Danielle Brown
    Nov 8, 2022
    5.0
    I’ve never been to a better Dunkin’s. I always have my drink made perfectly and this morning I forgot to order my latte with almond milk so I went back to ask if I could have my drink made again and the woman in the drive thru window was so uncommonly kind and she gave me a free donut even though it was totally my fault that I didn’t order my drink right. I was also having a really tough morning so the gesture lifted my spirits. These people just don’t get enough credit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fitchburg, MA?

Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Fitchburg offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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