Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
220 reviews
5 stars
108
4 stars
40
3 stars
25
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and poor service, particularly from management, leading to a negative atmosphere.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong modifications, causing frustration among customers.
Coffee Quality
While some customers praised the coffee, others complained about inconsistencies in preparation, such as drinks being poorly made or not hot enough.
Cleanliness
The cleanliness of the location was noted as needing improvement, particularly in the bathrooms, which were described as unsanitary.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with friendly staff and good food, indicating that there are positive experiences to be had.
- FNFortune NumbersJul 26, 20255.0As always dunking is best in coffee and service
- SRSachi RamirezJul 13, 20251.0I had to stop coming to this Dunkin’s because of the managers terrible attitude. She will purposely humiliate the employees in front of customers to make it known she’s in charge. The environment is very unpleasant and uncomfortable for customers as well as workers. I hope she can find herself a new job because this one is definitely not for people like her. Very unprofessional and very immature!
- JCjason carterJun 2, 20251.0Walked in and went to use the bathroom before ordering only to be told that "fully operational during construction only is for day shift because God forbid the afternoon shift clean a bathroom. Lazy staff imo
- SBSherri BrownSep 22, 20225.0Daily trip
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Fitchburg, MA?
Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' in Fitchburg offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Where is Dunkin' in Fitchburg located?
It is located at 33-37 River St, Fitchburg, MA 01420, USA.
Can I order Dunkin' items ahead using their mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab and go experience.
What are some of the holiday drinks currently offered at Dunkin'?
Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for customer convenience.
What types of meals does Dunkin' serve at this Fitchburg location?
Dunkin' serves breakfast, lunch, and brunch at this location.
What nearby coffee shops can I visit in Fitchburg besides Dunkin'?
Nearby coffee shops include another Dunkin' location and the 3rd Floor Coffee House, both great options for coffee and snacks.
I'm coming by car; are there automotive services near Dunkin' in Fitchburg?
Yes, nearby automotive services include LeBlancs Auto Body Repair, King Auto Detailing, Midnight Auto Repair, and Orlando Auto Sales, among others.
What entertainment or recreational places are close to Dunkin' Fitchburg?
Crocker Field, a stadium and park, and KC's Pub, a bar and dance club, are nearby spots for recreation and entertainment.