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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(291 reviews)

Business Details

129 Whalon St, Fitchburg, MA
01420, United States
(978) 345-0844
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
129 Whalon St, Fitchburg, MA
01420, United States

Hours

Reviews

3.9
291 reviews
5 stars
148
4 stars
54
3 stars
42
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or inattentive service from staff, particularly during busy hours.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly prepared beverages.

Staff Friendliness

While some reviews praised friendly staff, others highlighted a lack of consistency in service quality.

Product Quality

Customers expressed disappointment with the quality of food and beverages, noting issues like burnt coffee and stale items.

Long Wait Times

Several reviews mentioned long wait times in both the drive-thru and inside the store, impacting overall customer satisfaction.
  • DA
    Doug Adams
    Dec 26, 2025
    2.0
    Pretty sad, new renovations, same old Dunkin..... Never have enough products to make sandwiches.... Always running out of bagels , croissants, staff in morning are great!!! Oh ya, put some sesame seeds on your sesame bagels.... Unless it's the morning, the afternoon staff just ignores you.... Disappointed to say the least.... Going to start going to dippn donuts!
  • RS
    Regina Sanetti
    Nov 8, 2025
    5.0
    Terrific service. Great coffee. Yummy treats.
  • MS
    Minnatullah Sabry
    Sep 15, 2025
    1.0
    genuinely so rude. i was handed an iced chai latte with oat milk and after tasting it in the drive thru i waited to ask someone to add more chai because it tasted like straight up milk and nothing else (there was also literally no cars behind me so i wasn’t holding up anyone) and an employee that i see there everyday came to the window and said “have a good day” as if to tell me to leave like not even asking what i waited for. and then i asked for more syrup she said “we already put chai in it” like i asked for more hello?? is the chai coming out of ur own pocket like what is her problem everytime i see her she has the rudest face like genuinely ew she needs a vacation poor girl i feel bad for her if anything
  • BT
    B T
    Aug 1, 2022
    4.0
    Okay for the price.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fitchburg, MA?

Dunkin' in Fitchburg is open 24 hours a day, every day of the week.

Does the Dunkin' at 129 Whalon St offer delivery or curbside pickup?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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