Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers express frustration over incorrect orders and inconsistent beverage preparation.
Atmosphere
The location is noted for its clean environment and friendly atmosphere, although some customers find it inconvenient due to its drive-thru only policy.
Product Consistency
While some customers enjoy the coffee and food, others complain about burnt coffee and inconsistent quality.
Speed of Service
Customers frequently mention slow service, particularly during busy times, leading to long wait times.
RS
Regina Sanetti
Nov 8, 2025
5.0
Terrific service. Great coffee. Yummy treats.
MS
Minnatullah Sabry
Sep 15, 2025
1.0
genuinely so rude. i was handed an iced chai latte with oat milk and after tasting it in the drive thru i waited to ask someone to add more chai because it tasted like straight up milk and nothing else (there was also literally no cars behind me so i wasn’t holding up anyone) and an employee that i see there everyday came to the window and said “have a good day” as if to tell me to leave like not even asking what i waited for. and then i asked for more syrup she said “we already put chai in it” like i asked for more hello?? is the chai coming out of ur own pocket like what is her problem everytime i see her she has the rudest face like genuinely ew she needs a vacation poor girl i feel bad for her if anything
JS
Jessica Soares
Aug 10, 2025
1.0
The two girls working today were nothing short of rude and tried to tell us our $14 mobile order was somewhere else when it wasn’t and after waiting 20 minutes in the drive thru line. It wasn’t until we walked inside and interrupted her talking about us instead that they “suddenly got the order”. If they need more staff or a different job they should call their boss not take it out on their customers.
What are the operating hours of Dunkin' in Fitchburg, MA?
Dunkin' in Fitchburg is open 24 hours a day, every day of the week.
Does the Dunkin' at 129 Whalon St offer delivery or curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services for customer convenience.
How can I order ahead from Dunkin' Fitchburg?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their order link.
What type of food and drinks does Dunkin' Fitchburg serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, brunch, lunch, and dinner items including seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru for quick and convenient service.
Is Wi-Fi available at Dunkin' Fitchburg?
Yes, free Wi-Fi is available for customers.
Can I pay with credit or debit cards at Dunkin'?
Yes, Dunkin' accepts both credit and debit card payments.
What nearby places can help me find Dunkin' at 129 Whalon St?
Nearby gas stations like VERC Fitchburg Mobil and Exxon & Mobil Stations, and convenience stores including Alltown can help you locate Dunkin' in Fitchburg.
Are there other food options near Dunkin' in Fitchburg?
Yes, near Dunkin' you can find fast food restaurants such as McDonald's and Five Guys for additional dining choices.
What nearby services can I visit before or after going to Dunkin'?
You can visit nearby services like the Dental Arts Center, Skin Care by Tracey Voyer, and Fidelity Bank, making it convenient to run errands around your Dunkin' visit.