Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
190 reviews
5 stars
71
4 stars
41
3 stars
13
2 stars
8
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Management Issues
Feedback indicated poor management practices, including staff training deficiencies and lack of responsiveness to customer needs.
Product Availability
Customers frequently noted that the location often runs out of popular items like bagels and donuts during peak hours.
Mixed Experiences
While some customers praised specific staff members and enjoyed their food, overall experiences varied significantly, with many expressing dissatisfaction.
- LLLinda Lam1 day ago5.0I ordered a iced matcha latte and Caitlin made sure it was up to my taste. Will be visiting this location again just for Caitlin!
- LLLinda Lam1 day ago5.0Caitlin was such an amazing cashier and barista! She made sure my drink was up to my taste and she made my whole day with her jokes. Will be visiting again.
- BDBlake DillonOct 25, 20251.0I'm literally sitting in the cumbie's parking lot next door to write this. I just had to wait well over 20 MINUTES FOR A MOBILE ORDER. I placed the order over 30 MINUTES AGO. There were only 2 CARS in front of me and one of them got a SINGLE MEDIUM COFFEE. I arrived at the drive thru 10 min early to drop a friend off nearby and we ended up being 15 MINUTES LATE. I would've just dropped the friend off and then come back but the drive thru is too narrow to leave so I was forced to sit there for 30minutes. The coffee we received tastes terrible and the sandwiches are wrong. NEVER go to this Dunkin location
- SBSara BowlerOct 4, 20251.0Saturday 10/4 120pm stopped there after making an on the go order about seven minutes my fiance arrived to go in and get the order. He came out after a few minutes asking if I had made the order to that location. They were saying the rider wasn't made to the correct location so he came to get my phone, showed them the phone order and then waited for it to be completed. They were so rude and disrespectful and gave us less than quality product. I had to go to the mobile at the highway to get my refreshers fixed since there was not a SINGLE ice cube in it. These ladies were mad because they missed a large order. My fiance said he would was grateful he was the one who went in due to the way they treated him. I am grateful God sent him in today because I would have had some very true but insulting things to say to such poor excuses of customer service professionals. To the park hill staff today- do better, get out of the customer service field if you dislike yourself and your job that much that you lack the capability to do the basic function of it. Management- do better, hire people who can put ice in a cup, fill it to the pink line w base and then put in the lemonade. It doesn't take a rocket scientist to and these girls have nothing going for them on the operational front or the people part of the business.
- JBJoe BisonOct 1, 20251.0It’s 1pm and they are out of bagels and croissants and I’m sure all the other things that they should be cooking during the day but they don’t what happened to management at this place bring Brian back
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Fitchburg, MA?
Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' in Fitchburg offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin' Fitchburg?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
Where is Dunkin' located in Fitchburg?
Dunkin' is located at 511 Electric Ave, Fitchburg, MA 01420.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' features a drive-thru for convenient service.
What types of food and beverages does Dunkin' Fitchburg specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any banking services near Dunkin' in Fitchburg?
Yes, nearby banks include Rollstone Bank & Trust, IC Credit Union - Parkhill Branch, Parkhill Branch, and Santander Bank US - ATM.
What fitness or sports facilities are close to Dunkin' Fitchburg?
Bay State Brawlers gym and Studio Q pilates studio are nearby for your fitness and sports needs.
Are there any convenient stores or other eateries near Dunkin' in Fitchburg?
Yes, nearby places include Cumberland Farms convenience store and gas station, Delicious Dips bakery and restaurant, and Parkhill Pizza fast food restaurant.