Brand Certified
Dunkin'
3.3(194 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
511 Electric Ave, Fitchburg, MA
01420, United States
Certified by Dunkin' • Mar 01, 2026
(978) 342-9229
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fitchburg, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
194 reviews
5 stars
72
4 stars
40
3 stars
13
2 stars
8
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Staff Competence
Many reviews highlighted a lack of training and competence among employees, leading to mistakes and unsatisfactory customer experiences.
Management Issues
Several customers mentioned poor management practices, including inadequate staffing and failure to address service problems.
Product Availability
Customers noted frequent shortages of menu items, such as bagels and donuts, which contributed to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and enjoyed the quality of the food and drinks.
- SJSusan St. Jean2 days ago1.0I order two medium ice lattes with whole milk and I pump of caramel at least 4 times weekly.. lately they have been terrible and not drinkable. We left there a little while ago and we just noticed they made them with cream not milk!! I would go back but we are in the middle of a snowstorm. Again not drinkable! They are too expensive to throw our money away again. Please advise!!!
- MSMary SydaraFeb 26, 20261.0There is a napkin in my iced coffee.
- LLlaila leonFeb 14, 20261.0The employees are properly incompetent. When we get our food we consistently get the wrong food without any warning, the food isn’t being cooked properly, and there is 100% cross contamination from not properly cleaning the work area in between orders.
- LSLisa SpoonerDec 22, 20255.0Amazing
- LLLinda LamNov 23, 20255.0Caitlin was such an amazing cashier and barista! She made sure my drink was up to my taste and she made my whole day with her jokes. Will be visiting again.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Fitchburg, MA?
Dunkin' in Fitchburg, MA is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' in Fitchburg offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin' Fitchburg?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
Where is Dunkin' located in Fitchburg?
Dunkin' is located at 511 Electric Ave, Fitchburg, MA 01420.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' features a drive-thru for convenient service.
What types of food and beverages does Dunkin' Fitchburg specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any banking services near Dunkin' in Fitchburg?
Yes, nearby banks include Rollstone Bank & Trust, IC Credit Union - Parkhill Branch, Parkhill Branch, and Santander Bank US - ATM.
What fitness or sports facilities are close to Dunkin' Fitchburg?
Bay State Brawlers gym and Studio Q pilates studio are nearby for your fitness and sports needs.
Are there any convenient stores or other eateries near Dunkin' in Fitchburg?
Yes, nearby places include Cumberland Farms convenience store and gas station, Delicious Dips bakery and restaurant, and Parkhill Pizza fast food restaurant.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website