Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
524 reviews
5 stars
285
4 stars
123
3 stars
54
2 stars
28
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Product Quality
While many enjoyed the ice cream, several reviews noted that portions were small and not worth the price.
Cleanliness Concerns
Some customers expressed concerns about cleanliness and food safety practices at the location.
Operational Hours
Customers frequently mentioned that the store was closed during posted hours, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly staff.
- CLChess Teachers And LearnersNov 1, 20255.0Didn't get much, smaller store than most, no public bathroom available. Service was good.
- JBJoseph BissonOct 18, 20251.0Horrible service paid and asked for extra toppings and this is what we got I also had to ask for my extra toppings that I paid for because she didn’t put it on the first time and then after asking for extra this is what she puts on I won’t be going back what a joke charging extra money for this is rediculous th
- MLMolly LSep 6, 20251.0Always mediocre but tonight was awful. The employee asked what I wanted twice and then put nothing in my blizzard… also it was more than half melted. I know I shouldn’t expect much, but it’s a bummer to throw away over 20 dollars plus tip.
- DBdavid blandJul 12, 20251.0Did not give correct order then when asked to fix it they said they'd have to charge us again because the kitchen made the wrong order. Do not go to this location. Go to leominster their prices are different as well and get better service.
- GBgrace boudreauJun 22, 20252.0Ice cream was good kind of skimpy. I was waiting in the line for probably 10 minutes. It took someone 5 minutes to greet me at the window. And took another couple minutes for a vanilla cone. I went again recently, they have a store full of teenagers who don’t know how to work. Rude employees.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Fitchburg offer?
They serve soft-serve ice cream and signature shakes as their main offerings.
What are the operating hours of Dairy Queen (Treat) at 143 River St, Fitchburg?
They are open daily from 12:00 PM to 9:00 PM.
Does Dairy Queen (Treat) in Fitchburg have a drive-thru service?
Yes, this location has a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Can I order online or use a mobile app for deals at Dairy Queen (Treat) in Fitchburg?
Yes, they offer mobile ordering, rewards, and exclusive deals via their app.
What are some of the specialties at Dairy Queen (Treat) in Fitchburg?
Specialties include the Blizzard® Treat, soft-serve ice cream cones, frozen novelties, and ice cream cakes via DQCakes.com.
Where is Dairy Queen (Treat) located in Fitchburg?
It is located at 143 River St, Fitchburg, MA 01420-3025, USA.
What popular nearby spots can I visit before or after enjoying a treat at Dairy Queen?
You might visit Gateway Park Community Garden for outdoor relaxation or stop by Rock Bottom Cafe for coffee.
Are there other food and drink options near Dairy Queen (Treat) in Fitchburg?
Yes, nearby options include Beemers Pub for nightlife and Dario's Ristorante for Italian cuisine.
How can nearby places like Dunkin' or Jay's Liquors complement my visit to Dairy Queen?
You can enjoy a coffee or smoothie at Dunkin' before your Dairy Queen treat or stop by Jay's Liquors to pick up beverages afterwards.