Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
525 reviews
5 stars
285
4 stars
123
3 stars
55
2 stars
28
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Product Quality
While many enjoyed the ice cream, several reviews noted that the portions were small and not worth the price.
Atmosphere
The store's environment was described as uncomfortable and uninviting, with some customers expressing dissatisfaction with the layout and cleanliness.
Management Response
There were mixed experiences regarding management, with some customers noting a lack of accountability and others mentioning positive interactions.
- ZZZaimDec 27, 20253.0Ok. If this is the Fitchburg place. It’s very different from a normal Dairy Queen. The one of west Boylston is a 5 star but the one in Fitchburg. Why do you have windows blocking interactions, the look and feel is very discomforting
- CLChess Teachers And LearnersNov 1, 20255.0Didn't get much, smaller store than most, no public bathroom available. Service was good.
- JSJoe SmithOct 18, 20251.0Horrible service paid and asked for extra toppings and this is what we got I also had to ask for my extra toppings that I paid for because she didn’t put it on the first time and then after asking for extra this is what she puts on I won’t be going back what a joke charging extra money for this is rediculous th
- MLMolly LSep 6, 20251.0Always mediocre but tonight was awful. The employee asked what I wanted twice and then put nothing in my blizzard… also it was more than half melted. I know I shouldn’t expect much, but it’s a bummer to throw away over 20 dollars plus tip.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Fitchburg offer?
They serve soft-serve ice cream and signature shakes as their main offerings.
What are the operating hours of Dairy Queen (Treat) at 143 River St, Fitchburg?
They are open daily from 12:00 PM to 9:00 PM.
Does Dairy Queen (Treat) in Fitchburg have a drive-thru service?
Yes, this location has a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Can I order online or use a mobile app for deals at Dairy Queen (Treat) in Fitchburg?
Yes, they offer mobile ordering, rewards, and exclusive deals via their app.
What are some of the specialties at Dairy Queen (Treat) in Fitchburg?
Specialties include the Blizzard® Treat, soft-serve ice cream cones, frozen novelties, and ice cream cakes via DQCakes.com.
Where is Dairy Queen (Treat) located in Fitchburg?
It is located at 143 River St, Fitchburg, MA 01420-3025, USA.
What popular nearby spots can I visit before or after enjoying a treat at Dairy Queen?
You might visit Gateway Park Community Garden for outdoor relaxation or stop by Rock Bottom Cafe for coffee.
Are there other food and drink options near Dairy Queen (Treat) in Fitchburg?
Yes, nearby options include Beemers Pub for nightlife and Dario's Ristorante for Italian cuisine.
How can nearby places like Dunkin' or Jay's Liquors complement my visit to Dairy Queen?
You can enjoy a coffee or smoothie at Dunkin' before your Dairy Queen treat or stop by Jay's Liquors to pick up beverages afterwards.