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Brand Certified

Buffalo Wild Wings

3.4
(1316 reviews)

Business Details

150 Whalon Street, Fitchburg, MA
01420, United States
(978) 343-9464

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 150 Whalon Street, Fitchburg, MA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
150 Whalon Street, Fitchburg, MA
01420, United States

Hours

Reviews

3.4
1,316 reviews
5 stars
443
4 stars
305
3 stars
177
2 stars
105
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times to be seated, for drinks, and for food.

Food Quality

While some customers enjoyed the flavors, many complained about cold, overcooked, or incorrect food orders.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and restrooms.

Mixed Experiences

Some patrons had positive experiences with specific staff members or enjoyed the atmosphere, but these were overshadowed by the overall negative feedback.
  • NN
    Napoes
    1 day ago
    1.0
    Called at 4 said to wait 15-17 minutes 45 minutes later my food isn’t out and no worker to bean to.
  • MG
    Mikhail Gorman
    5 days ago
    1.0
    Bad attitude, bad food.
  • JH
    Jeremy Haber
    Feb 19, 2026
    2.0
    Went on a Wednesday around 5:30. Wasn’t particularly busy at all, but we waited about 10 minutes before someone even came over to seat us. Once we were seated, we gave our order for drinks with no issue, waited a minute to review the menu. Once we ordered our food, it took about 45 minutes to receive said food. 4 adults and two older children. One adult got the chicken parm, one adult got the steak and cheese, one adult got 10 wings, one adult got chicken sandwich. One child got mozzarella moons and the other got boneless wings. While the food had good flavor, I don’t think 45 minutes was warranted. When the food was brought to the table, all the rolls were rock hard, like they had been sitting under the warming light for 30 minutes. Then mozzarella moons didn’t come out everyone’s food, I had to ask TWICE where they were. That took about 10 minutes to come back out. Overall the flavors were there, but service was extremely lackluster. It was my first time to a Buffalo Wild Wings, and it will also be my last.
  • DD
    Darilyns
    Feb 11, 2026
    1.0
    I ordered takeout. It took almost an hour for my food to be ready. When I got home to eat, I realized they completely messed up my whole order and some of my items were missing. If you order takeout from this place, please make sure you check your food before you drive away.
  • CT
    Charles Tatarian
    Feb 1, 2026
    5.0
    Great burgers. Not a wing guy. But my 18 year old grandson does. It was his 18th birthday. Where he chose to go.

Brand Certified Facts from Buffalo Wild Wings

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Certified March 01, 2026Yext Knowledge Graph
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