Numerous reviews highlighted consistently slow service, with many customers experiencing long wait times for seating, ordering, and receiving food.
Food Quality
Several customers reported that the food was often cold, overcooked, or incorrect, leading to dissatisfaction with their meals.
Staff Attitude
Many reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
Customers noted issues with cleanliness, including dirty tables and messy restrooms, which detracted from their overall experience.
Mixed Experiences
While some customers praised specific staff members and enjoyed certain menu items, the overall sentiment leaned heavily towards disappointment.
JB
Judy Bielicki
4 days ago
2.0
Crowded 6 people in a booth. Place was basically empty. My grandson had to wait for his chicken sandwich a LONG TIME supposedly because the fries weren't ready. It was not busy, NO excuses. Waitress would disappear.
JC
Juell Croushore
Jan 4, 2026
1.0
This place was very disappointing, me and my 3 friends came in and it was a little busy so I get it, I work in the food industry myself but the fact we waited to be seated for like 2 minutes should have told me this is gonna be a terrible experience. We finally sat down and no lie wasn't greeted or anything for like 10 minutes, finally someone came over (can't remember her name but black hair wavy) we put in all our things all at once because we sat there for 10 minutes. I got a margarita well my friends got sodas, they got there sodas fast and I waited for 5 minutes for my margarita, the bar wasn't busy at all, finally got my drink and it was so sweet I didn't taist the alcohol in it at all it was ridiculous. We got our dip and it was fine, but our waitress just gave it to us and walked away before we could ask for napkins and silverware, and we couldn't flag her down because she was no where to be seen. Finally AFTER 20 MINUTES AFTER OUR APPETIZER we got our food, only a few things came out and I sat there waiting for my food well everyone else got theres for 2 minutes, the food was ice cold, I didn't say anything and I should have, I tried being understanding but this was a terrible experience, I will not be coming back here again. Do better.
RS
Ryan Stew
Dec 31, 2025
1.0
This place is so slow! I love the food here but it was cold when i got it. And it took 30 extra minutes. It was supposed to be ready at 6:45 it is now 7:21. Get faster please, and the girl coming out with braids she was not even communicating with everyone, I asked her to check on my food and she didn’t even tell me nothing after that. Walked right past.
JC
Juliette C
Dec 30, 2025
1.0
I just came on 12/30/35 for dinner. Food was cold, the service took forever to bring us our food which was why it probably was cold tonight, our server was slow, it took us awhile to get a table, and overall the experience was awful. I don’t know why it took forever but something has to change. It’s disappointing, they weren’t even busy.
MC
Madilin Cotton
Dec 15, 2025
1.0
Would love to give a review about the food but we stood waiting to be seated (like the sign says) for about 6 minutes. It was completely dead and yet still, not one person greeted us so we decided screw this and left. Never have I ever experienced anything like that before, not just bad service but insanely rude.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Fitchburg serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings in Fitchburg?
The restaurant is open from 11:00 AM to midnight on Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Fitchburg?
It is located at 150 Whalon Street, Fitchburg, MA 01420, USA.
Can I find Buffalo Wild Wings online to check the menu or place an order?
Yes, you can visit their official web page at Buffalo Wild Wings Fitchburg for menu and online ordering options.
What is the contact phone number for Buffalo Wild Wings in Fitchburg?
You can reach them at +1 978-343-9464.
Does Buffalo Wild Wings in Fitchburg offer takeout options?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
Which nearby shopping centers or stores can I visit before or after dining at Buffalo Wild Wings?
Twin City Plaza, a shopping center with various clothing stores, and Boot Barn, a shoe and clothing store, are nearby places you can visit.
Are there any nearby fitness or health centers around Buffalo Wild Wings in Fitchburg?
Yes, Planet Fitness gym and Jenny Craig Weight Loss Center are close by, offering great options for fitness and health.
Where can I find nearby liquor or wine stores near Buffalo Wild Wings?
Kappy's Fine Wine and Spirits and Kappy's Liquors are nearby liquor stores where you can purchase drinks.
Is there public transportation or any notable landmarks that can help me locate Buffalo Wild Wings in Fitchburg?
While specific transit stations are not listed, popular nearby landmarks like Twin City Plaza shopping center and Planet Fitness gym can help you find the area around 150 Whalon Street.