Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and unwashed hands by staff.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold and poorly prepared items.
Management Issues
Complaints about management included rudeness and lack of oversight, contributing to poor service.
CA
Castro Adams
Nov 4, 2025
1.0
Order didn’t get taken 30 min before closing
TG
Tyler Garrett
Oct 8, 2025
5.0
Had an easy mobile order experience. Appreciate Claribel for her service & professionalism as my order was being prepared. Thank you!
KS
Kersyana Santos
Sep 25, 2025
1.0
Quin was very disrespectful as a dm she shouldn’t even have her job for the way she was they gave me the wrong food and told me I couldn’t get a refund highly don’t recommend coming to this location!
SY
Steven York
Sep 23, 2025
1.0
We got there 11 minutes before close and they rufused to answer us on the headset until we pulled to the window and asked if they were open..they said no. What a joke. I'm calling corporate in the AM because I'm bored and don't care. Absolute joke of a place. Rude. And the kid with curly hair mocked us as he closed the window. Bruhhh, you got 11 minutes left. Do your dang job.
AS
Ali Soffan
Aug 25, 2025
1.0
Management is missing frosty machine is never working. Store is filthy. Employees are lazy. It’s the same old same old.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Feeding Hills, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Feeding Hills, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 276-6488.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Springfield Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Feeding Hills, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Springfield Street location?
The drive-thru at Wendy's 1340 Springfield Street is open daily from 9:00 AM to midnight.
Does Wendy's Springfield Street offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or website at order.wendys.com by entering your delivery address.
Is the Springfield Street Wendy's location currently open and serving customers?
Yes, this Wendy's location in Feeding Hills is open and committed to serving customers every day.
Can I dine-in at Wendy's Springfield Street and do they also offer takeout?
Yes, you can dine-in and takeout is also available at this Wendy's location.
What payment options does Wendy's Springfield Street accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Springfield Street Wendy's serve breakfast?
Yes, this location serves breakfast with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Springfield Street with questions or feedback?
You can call the location directly at (413) 276-6488, visit the Wendy's Contact page online, or call Customer Care at 888-624-8140.
Are there any fast food or dining options nearby Wendy's Springfield Street?
Nearby dining options include another Wendy's, Chester's Chicken sandwich shop, Kaisen Japanese sushi restaurant, Mama Galloni's bistro, and Subway sandwich shop.
What nearby services can I find close to Wendy's Springfield Street for convenience?
Close by you'll find the US Post Office, Phipps Discount Liquors, Box Paper Scissors printing and shipping center, and Stanley Cleaners laundromat and dry cleaning services.
Are there any nearby beauty and wellness spots around Wendy's Springfield Street?
Yes, nearby beauty and wellness locations include Fringe Hair and Nail Bar, Taylor & Mane Studio salon, and Boutique Med Spa offering laser hair removal services.