Brand Certified
Wendy's
3.4(777 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1340 Springfield Street, Feeding Hills, MA
01030, United States
Certified by Wendy's • Mar 01, 2026
(413) 276-6488
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ma/feeding-hills/1340-springfield-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
777 reviews
5 stars
274
4 stars
176
3 stars
105
2 stars
59
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and broken equipment.
Management Issues
Reviews indicated problems with management, including rude behavior from managers and lack of accountability for staff performance.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising specific staff while others reported consistently negative experiences.
- PTPatrick Shufelt (Unknown Tale)Feb 20, 20261.0Last time I went here should've been a warning sign of things to come, though the app reward was accepted quickly the moment I got to the register. Send Project Fresh to fix this place up.
- SLScott LittlefieldFeb 18, 20261.0It's horrible. My food was cold. Get a new job you people suck
- LFLo FiFeb 18, 20261.0Used to be a great place to stop in and eat. Food has changed alot and is hit or miss if your going to get good food. With the prices rising just not worth it to stop here. 30 min to 1 hour wait times.
- LLL. LFeb 10, 20261.0I used to be a big supporter of Wendy's but after this experience, I don't want to even buy a value meal from here. Ordered 3 basic meals without any special requests. The burgers and chicken sandwiches were thrown together sloppily, and the fries even after being handed the bag, were soggy and cold. No crunch, not even hot or fresh. There was nothing fresh to any of the meals and it's disappointing that such a location exists. With the ridiculous cost and sizes of the meal, go elsewhere and good luck!
- ZZZac “Dishwasher Z”Jan 31, 20261.0Horrible service. Gm was inside employees standing around talking hood while the gm says you don’t talk to me like that. Took 8 min for girl to bring me a soda after giving me food and was no co2 in it awful
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-thru at Wendy's Springfield Street location?
The drive-thru at Wendy's 1340 Springfield Street is open daily from 9:00 AM to midnight.
Does Wendy's Springfield Street offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or website at order.wendys.com by entering your delivery address.
Is the Springfield Street Wendy's location currently open and serving customers?
Yes, this Wendy's location in Feeding Hills is open and committed to serving customers every day.
Can I dine-in at Wendy's Springfield Street and do they also offer takeout?
Yes, you can dine-in and takeout is also available at this Wendy's location.
What payment options does Wendy's Springfield Street accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Springfield Street Wendy's serve breakfast?
Yes, this location serves breakfast with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Springfield Street with questions or feedback?
You can call the location directly at (413) 276-6488, visit the Wendy's Contact page online, or call Customer Care at 888-624-8140.
Are there any fast food or dining options nearby Wendy's Springfield Street?
Nearby dining options include another Wendy's, Chester's Chicken sandwich shop, Kaisen Japanese sushi restaurant, Mama Galloni's bistro, and Subway sandwich shop.
What nearby services can I find close to Wendy's Springfield Street for convenience?
Close by you'll find the US Post Office, Phipps Discount Liquors, Box Paper Scissors printing and shipping center, and Stanley Cleaners laundromat and dry cleaning services.
Are there any nearby beauty and wellness spots around Wendy's Springfield Street?
Yes, nearby beauty and wellness locations include Fringe Hair and Nail Bar, Taylor & Mane Studio salon, and Boutique Med Spa offering laser hair removal services.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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