Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
770 reviews
5 stars
275
4 stars
177
3 stars
104
2 stars
59
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Many reviews mentioned cold or incorrect food, with some customers expressing dissatisfaction with the freshness and preparation of items.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty areas and poor hygiene practices among staff.
Management Problems
Customers expressed frustration with management's lack of responsiveness to issues and poor staff treatment.
Positive Experiences
A few reviews highlighted friendly staff and good food quality, indicating that there are some positive experiences amidst the negative feedback.
- GGGrow GuyJan 1, 20261.0Inside is always dirty. Floor is sticky with soda. Soda machines and frosty machine is always broken. Drive thru staff cant keep track of orders going out the windows and food is often not prepared correctly. Inside they don't staff counter people to take orders so often several drive up orders will be taken before they help. The bathrooms are sadly the best thing in the place. Overall this location is a poster representation of what adjunct failure looks like. I just ordered 4 meals and not 1 came out correctly nor were they even prepared correctly. Horrible location. The district mngr should be held accountable for this locations long term underperformance
- DDDonnaDec 10, 20251.0Our sandwiches and fries were served cold. No salt had to ask for ketchup and napkins. Won’t go back again!!
- RMRebecca MorganDec 1, 20255.0Crispy chicken sandwich was hot and delicious. Not more to ask for! 5:35pm on Monday night, 12/01/2025
- PBPandora's BoxNov 22, 20251.0Closes randomly, staff is rude, grill wasn’t working last 2 times I went. This place is falling apart.
- CACastro AdamsNov 4, 20251.0Order didn’t get taken 30 min before closing
Frequently Asked Questions About Wendy's
Is Springfield Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's Springfield Street location?
The drive-thru at Wendy's 1340 Springfield Street is open daily from 9:00 AM to midnight.
Does Wendy's Springfield Street offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or website at order.wendys.com by entering your delivery address.
Is the Springfield Street Wendy's location currently open and serving customers?
Yes, this Wendy's location in Feeding Hills is open and committed to serving customers every day.
Can I dine-in at Wendy's Springfield Street and do they also offer takeout?
Yes, you can dine-in and takeout is also available at this Wendy's location.
What payment options does Wendy's Springfield Street accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Springfield Street Wendy's serve breakfast?
Yes, this location serves breakfast with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Springfield Street with questions or feedback?
You can call the location directly at (413) 276-6488, visit the Wendy's Contact page online, or call Customer Care at 888-624-8140.
Are there any fast food or dining options nearby Wendy's Springfield Street?
Nearby dining options include another Wendy's, Chester's Chicken sandwich shop, Kaisen Japanese sushi restaurant, Mama Galloni's bistro, and Subway sandwich shop.
What nearby services can I find close to Wendy's Springfield Street for convenience?
Close by you'll find the US Post Office, Phipps Discount Liquors, Box Paper Scissors printing and shipping center, and Stanley Cleaners laundromat and dry cleaning services.
Are there any nearby beauty and wellness spots around Wendy's Springfield Street?
Yes, nearby beauty and wellness locations include Fringe Hair and Nail Bar, Taylor & Mane Studio salon, and Boutique Med Spa offering laser hair removal services.