Wendy's

3.5
766 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1340 Springfield Street, Feeding Hills, MA
01030, United States

Hours

Reviews

3.5
766 reviews
5 stars
274
4 stars
177
3 stars
104
2 stars
59
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and unwashed hands by staff.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold and poorly prepared items.

Management Issues

Complaints about management included rudeness and lack of oversight, contributing to poor service.
  • CA
    Castro Adams
    Nov 4, 2025
    1.0
    Order didn’t get taken 30 min before closing
  • TG
    Tyler Garrett
    Oct 8, 2025
    5.0
    Had an easy mobile order experience. Appreciate Claribel for her service & professionalism as my order was being prepared. Thank you!
  • KS
    Kersyana Santos
    Sep 25, 2025
    1.0
    Quin was very disrespectful as a dm she shouldn’t even have her job for the way she was they gave me the wrong food and told me I couldn’t get a refund highly don’t recommend coming to this location!
  • SY
    Steven York
    Sep 23, 2025
    1.0
    We got there 11 minutes before close and they rufused to answer us on the headset until we pulled to the window and asked if they were open..they said no. What a joke. I'm calling corporate in the AM because I'm bored and don't care. Absolute joke of a place. Rude. And the kid with curly hair mocked us as he closed the window. Bruhhh, you got 11 minutes left. Do your dang job.
  • AS
    Ali Soffan
    Aug 25, 2025
    1.0
    Management is missing frosty machine is never working. Store is filthy. Employees are lazy. It’s the same old same old.

Frequently Asked Questions About Wendy's

Is Springfield Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.