Wendy's

3.5
770 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1340 Springfield Street, Feeding Hills, MA
01030, United States

Hours

Reviews

3.5
770 reviews
5 stars
275
4 stars
177
3 stars
104
2 stars
59
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or incorrect food, with some customers expressing dissatisfaction with the freshness and preparation of items.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty areas and poor hygiene practices among staff.

Management Problems

Customers expressed frustration with management's lack of responsiveness to issues and poor staff treatment.

Positive Experiences

A few reviews highlighted friendly staff and good food quality, indicating that there are some positive experiences amidst the negative feedback.
  • GG
    Grow Guy
    Jan 1, 2026
    1.0
    Inside is always dirty. Floor is sticky with soda. Soda machines and frosty machine is always broken. Drive thru staff cant keep track of orders going out the windows and food is often not prepared correctly. Inside they don't staff counter people to take orders so often several drive up orders will be taken before they help. The bathrooms are sadly the best thing in the place. Overall this location is a poster representation of what adjunct failure looks like. I just ordered 4 meals and not 1 came out correctly nor were they even prepared correctly. Horrible location. The district mngr should be held accountable for this locations long term underperformance
  • DD
    Donna
    Dec 10, 2025
    1.0
    Our sandwiches and fries were served cold. No salt had to ask for ketchup and napkins. Won’t go back again!!
  • RM
    Rebecca Morgan
    Dec 1, 2025
    5.0
    Crispy chicken sandwich was hot and delicious. Not more to ask for! 5:35pm on Monday night, 12/01/2025
  • PB
    Pandora's Box
    Nov 22, 2025
    1.0
    Closes randomly, staff is rude, grill wasn’t working last 2 times I went. This place is falling apart.
  • CA
    Castro Adams
    Nov 4, 2025
    1.0
    Order didn’t get taken 30 min before closing

Frequently Asked Questions About Wendy's

Is Springfield Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Springfield Street location?

The drive-thru at Wendy's 1340 Springfield Street is open daily from 9:00 AM to midnight.