Dunkin'

3.0
285 reviews

Business Details

(413) 789-9938
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Feeding Hills, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
38 N Westfield St, Feeding Hills, MA
01030, United States

Hours

Reviews

3.0
285 reviews
5 stars
91
4 stars
46
3 stars
27
2 stars
26
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported missing items or incorrect orders, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative experience.

Food Quality

Customers frequently complained about cold food, poorly prepared items, and inconsistent drink quality.

Cleanliness

Some customers noted cleanliness in the store, but this was overshadowed by complaints about service and food quality.

Long Wait Times

Several reviews mentioned long wait times at both the drive-thru and in-store, indicating potential staffing issues.
  • TF
    Tim Feeley
    Feb 10, 2026
    4.0
    Dunkin is what it is. Quickish food with nice breakfast menu. Pricey but convenient.
  • DD
    Dhalia
    Jan 23, 2026
    2.0
    I just went in and ordered the following order: 2 Ham Swiss Stuffers 2 Hashbrowns 2 Egg and Cheese Wraps 1 Egg and Cheese Croissant 1 Medium Drink I got home to discover that what I got was the following: 2 Ham Swiss Stuffers 1 Egg and Cheese Croissant 1 Hashbrown 1 Medium Drink I paid $25 for this order, and 3 items were missing?! Not only that, but the Phone Number listed is not available, so I cant even call?!
  • MC
    Michael Crenshaw
    Jan 16, 2026
    1.0
    This Dunkin’ sucks! Every time I get a sandwich they forget something! Either the bacon or sausage! And it’s like that EVERYDAY! When it’s not even busy! I'm so sick of it! I want what I paid for!
  • PH
    Patrick Higgins
    Jan 8, 2026
    5.0
    Smooth sailing in and out!
  • SA
    Shante Alamo
    Nov 26, 2025
    1.0
    Worse dunkin in mass that’s open!

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