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Brand Certified

Wendy's

3.5
(1456 reviews)

Business Details

(508) 675-7369

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
500 Bedford Street, Fall River, MA
02720, United States

Hours

Reviews

3.5
1,456 reviews
5 stars
520
4 stars
310
3 stars
247
2 stars
117
1 star
262

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Quality

Customer service experiences varied widely, with some praising staff for being polite and efficient, while others reported rudeness and poor management.

Food Quality

There were numerous complaints about cold, stale, or improperly cooked food, raising concerns about food safety and freshness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms.

Speed of Service

Customers experienced inconsistent wait times, with some noting quick service while others reported long delays.
  • NC
    Namari Carrion
    Jan 22, 2026
    1.0
    Got food poisoning never again
  • TR
    Tracie Resendes
    Jan 11, 2026
    3.0
    Missing chilli from my order
  • PJ
    patrick jordan
    Dec 23, 2025
    5.0
    One of the better experiences i have had at a fast food place. We had a larger order directly before closing and the young women handled the order and was just so respectful something I think is becoming more rare in the food industry. She really was prepared and organized with a great work ethic. It really made me think how far that location has come. If management is reading this please reward that employee for doing a great job and also yourself as management that location has really improved in the last couple years.
  • RB
    ROMARINHO 2020 EUA Barbosa
    Dec 20, 2025
    5.0
    Excelente hambúrguer!
  • DC
    Donald Cordeiro
    Nov 30, 2025
    5.0
    They get my order right every time

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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