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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous customers reported long wait times and poor service, with many experiencing delays of 30 minutes or more for their orders.
Staff Performance
Feedback indicated a lack of organization and efficiency among staff, with some employees appearing disengaged or untrained.
Food Quality
While some customers enjoyed the smoothies and food, there were complaints about incorrect orders, watery smoothies, and food not being prepared properly.
Customer Experience
Several reviews highlighted negative interactions with staff, including rudeness and lack of communication, contributing to an overall frustrating customer experience.
Management Concerns
Customers expressed dissatisfaction with management's handling of staffing and service issues, suggesting a need for better oversight and training.
VR
valentina r
Oct 27, 2025
1.0
Lazy workers.
EM
Erin Malloy
Sep 16, 2025
1.0
I walked in around 730 and was refused service because they were short staffed. The kind girl told me they were only doing online orders. I’m not downloading an app so I can order one smoothie. I wouldn’t have minded a longer wait due to staffing issues, life happens, but to flat out refuse service is bonkers.
AP
Amber P
Aug 14, 2025
1.0
I’ll never come here and do business with this trops ever again after seeing how you guys made my disabled client feel. 6 employees on shift but only 2 actually working. Multiple employees hiding in the back with one only coming out to give his girlfriend free food. Check the cameras fr 8/10/2025 6:13pm. Watch me and my client stand there and get ignored while my clients blood sugar drops and is on the verge of tears in your tropical smoothie. What a garbage establishment. Why even pay that many people to “work” when you’re going to ignore the order we placed in restaurant to cater to online orders that y’all were still messing up. Good to know your employees think that disabled adults are less important to serve than able bodied adults because that’s all I saw for 40 minutes.
LD
Lucy Daponte
Jun 23, 2025
2.0
I wish I could ve tryed for the second time a smoothie there.
As I went in, they were all busy so ok understandable I waited, waited and waited almost half hour and no one came to the register to take care of me . 1st time I went I waited only like 10 minutes but this second time wasn't a good experience.its too bad cause the shakes are good actually.
NS
Nota Siete
Jun 20, 2025
4.0
I love the peanut butter crunch flatbread with all of my heart. The acai is ok and the chia oatmeal bowl is good.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Fall River accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in at Tropical Smoothie Cafe in Fall River?
Dine-in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe in Fall River?
Yes, they offer delivery from 8:00 AM to 9:00 PM Monday through Saturday and 8:00 AM to 8:30 PM on Sunday.
What payment methods are accepted at Tropical Smoothie Cafe in Fall River?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer curbside and in-store pickup options?
Yes, the cafe offers in-store pickup, curbside pickup, and same day delivery services.
Is there an app to order or view the menu for Tropical Smoothie Cafe in Fall River?
Yes, you can download the Tropical Smoothie Cafe app on iOS and Android to view the menu and order ahead.
What types of food and drinks does Tropical Smoothie Cafe in Fall River serve?
They serve fresh made-to-order smoothies, wraps, flatbreads, bowls, salads, acai bowls, sandwiches, desserts, and specialty beverages.
Are there any family-friendly features at Tropical Smoothie Cafe in Fall River?
Yes, they have a children's menu, welcome families, and provide a casual dining atmosphere with free Wi-Fi.
What nearby places can I visit before or after stopping by Tropical Smoothie Cafe in Fall River?
You can visit Southcoast Health Urgent Care for medical needs, shop at Old Navy and T.J.Maxx for clothing, or enjoy a workout at Crunch Fitness Fall River.
How can nearby retail stores like Old Navy and Five Below enhance my visit to Tropical Smoothie Cafe?
After enjoying a healthy meal or smoothie at Tropical Smoothie Cafe, you can conveniently shop at nearby retail stores like Old Navy and Five Below located close to the cafe for your clothing and discount needs.