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Tropical Smoothie Cafe

3.3
(151 reviews)

Business Details

450 William Canning Boulevard, Fall River, MA
02721, United States
(774) 357-5153

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
450 William Canning Boulevard, Fall River, MA
02721, United States

Hours

Reviews

3.3
151 reviews
5 stars
66
4 stars
18
3 stars
9
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many experiencing delays of 30 minutes or more for their orders.

Staff Performance

Feedback indicated a lack of organization and professionalism among staff, with some employees being described as lazy or unhelpful.

Food Quality

While some customers enjoyed the smoothies and food, there were numerous complaints about incorrect orders, watery smoothies, and food safety concerns.

Management Concerns

Several reviews highlighted issues with management, including inadequate staffing and poor customer service practices.
  • DM
    Dylan Mitz
    Dec 28, 2025
    1.0
    Use bigger bowls for your smoothie bowls, cheap skates. Got me spilling fruit and coconut all over, what a waste. Was it functional, no? Did it make an absolute mess in a place I was supposed to be making a good impression. Yes. Useless franchise with zero care.
  • BB
    Bulldogz21
    Dec 9, 2025
    5.0
    Jocelyn A was great! She along with the rest of her team were doing an excellent job. Keep up the great work!
  • VR
    valentina r
    Oct 27, 2025
    1.0
    Lazy workers.
  • EM
    Erin Malloy
    Sep 16, 2025
    1.0
    I walked in around 730 and was refused service because they were short staffed. The kind girl told me they were only doing online orders. I’m not downloading an app so I can order one smoothie. I wouldn’t have minded a longer wait due to staffing issues, life happens, but to flat out refuse service is bonkers.
  • SC
    Stephanie Cabrera
    Feb 13, 2022
    1.0
    im not even the type of person to leave reviews but after my last visit i have to. i spent over 30 minutes waiting for a salad. just a salad. there were two orders before me and they were served 20+ minutes after i had walked in. there were four people working and they had multiple people tell them they were waiting for an order. they either didn’t acknowledge them or gave them an attitude. i can understand being back logged. i can understand being stressed. but when i asked for an update on my order, the girl yapped at me that they were busy. i asked again maybe 10 minutes later and they handed me an order that had been sitting there the entire time i was sitting in front. they never called out with a name for the order and it was a wrap. i had specifically said the word salad when i ordered bc i know they have salads and wraps with the same name and its easy to put in the wrong thing. it is one of many horrible experiences ive had at this specific location and everyone i know says the same thing about this place. i wish i could say the food is worth the wait and the service they give but frankly its not. i recommend ordering online and AT LEAST 20 minutes before you arrive. otherwise you’re getting cold, stale food and you’re not being serviced until you badger them for your order.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Fall River accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in at Tropical Smoothie Cafe in Fall River?

Dine-in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified March 01, 2026Yext Knowledge Graph
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