McDonald's

3.4
1853 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Plymouth Ave, Fall River, MA
02721, United States

Hours

Reviews

3.4
1,853 reviews
5 stars
639
4 stars
329
3 stars
358
2 stars
153
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Mixed feedback on staff friendliness; some employees were praised for their helpfulness while others were described as rude and unprofessional.

Food Quality

Food quality was inconsistent, with complaints about cold items and incorrect orders, although some customers enjoyed their meals.

Management Issues

Several reviews highlighted poor management practices, including inadequate handling of customer complaints and staff behavior.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • DB
    Derek Benjamin
    2 days ago
    4.0
    Typically always a great experience, I just want to give you guys a heads up about the whole penny situation. You need to figure that out because having customers pay exact change or making your employees give out five cents as a mandatory return to the customers is really gonna cost your company both time and moneyjust saying.
  • KA
    Kevin Arruda
    5 days ago
    5.0
    AMAZING SERVICE
  • CL
    Caidynce Lariviere
    Nov 13, 2025
    1.0
    This Mcdonalds has a sorry excuse for employees. EVERY time i go to this location no matter the time of day or if its in person or online order SOMETHING goes wrong weather my order is wrong or if i just dont get it at all, i just tried to place an online order, the driver was at the location for over 10 minutes and the employees then told him they didnt not receive an order so i sent over the order number and they still denied getting it. absolutely ridiculous and UNACCEPTABLE, ive had to get at least 6 refunds from ordering at this location.
  • ED
    Erick Depina
    Nov 9, 2025
    1.0
    I will come million times if necessary but u ain’t going away with it.
  • JN
    Jessica Neto
    Oct 30, 2025
    5.0
    I go to this specific mcdonalds often because I work close by. My food is always on point but the service usually is a little let's say unpleasant. But I had an above and beyond experience with one of the workers, Brianna. She was so friendly and went way above her duties to assist me. And she was already busy because I heard, im assuming a supervisor, ask her if she had done XYZ (some kind of paperwork) and she responded not yet I haven't had the chance and she still took the time to assist me. Im not one to make reviews but I know most of the time people are complaining so I wanted to come and make sure it was known she was, IS, an excellent asset to that mcdonalds team.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 300 Plymouth Ave, Fall River, MA?

McDonald's at 300 Plymouth Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.