McDonald's

3.4
1421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1690 President Ave, Fall River, MA
02720, United States

Hours

Reviews

3.4
1,421 reviews
5 stars
473
4 stars
284
3 stars
275
2 stars
120
1 star
269

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong meals.

Service Quality

Many reviews highlighted rude and unprofessional staff, with complaints about slow service and poor customer interactions.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or poorly prepared items.

Cleanliness

Several reviews noted that the restaurant was dirty and poorly maintained, impacting the overall dining experience.

Customer Experience

There were complaints about the treatment of customers, particularly regarding entry policies and handling of complaints.
  • JJ
    Joshua
    3 days ago
    1.0
    Cant even order from the drive-thru without employees being rude. 1/9/2025 11:25 PM.
  • JB
    Jenifer Brassil
    Jan 5, 2026
    5.0
    This McDonald's is pretty fast in service and is always kept clean
  • JS
    joseph souza
    Dec 31, 2025
    1.0
    The drive-thru is horrible! they have two lines & never answer the other line. while proceeding to take others then get mad at you for yelling at them for ignoring you. This happened three times in the past 2 months. Next time I'm going around to the other line and I'm going to put in such a major order and then I'm going to drive away. Once again that's your fault!! Remember that.. PS and always check your food they always mess it up! Then get mad at you when you complain 🙌
  • MT
    MJ Tucker
    Dec 11, 2025
    1.0
    Worst McDonald's! I try my hardest to avoid this place. Food is always cold, always-always made wrong, they do not accommodate special requests, and the staff is the rudest I've ever met! I only go here when I'm running late or can't get to my preferred spot. This McDonald's consistently disappoints. I ordered a well done hash brown, it was cold and soggy. I ordered a bacon bagel which is suppose to come with 2 slices of cheese, and a special sauce; this came with 1 slice of cheese, no sauce, the bagel raw/ not toasted, and half the egg that looked like it had been ripped apart. They didn't even get the drink right, and when I asked for it be fixed, the woman rolled her eyes... All of the above regular occurrences. This last experience is going to be my LAST time here!
  • JT
    Jean Thomas
    Dec 9, 2025
    1.0
    I've tried multiple times to file a complaint but you website might have a AI feature that scrubs complaint in your section labeled as "contact us". So I'll leave my complaint here. On December 9th at approximately 3:25 p.m., I visited your establishment with my daughter. At that time, the temperature was below freezing, and several students were outside hoping to purchase food and have a warm place to eat. I am unsure whether this policy is directed by the store manager, the franchise owner, or corporate leadership, but I want to formally express my concern regarding the practice of denying entry to these students. If they are paying customers, it is unfair that they are refused service based solely on their age. The situation is particularly troubling because, despite being denied entry on a regular basis, these students continue to attempt to patronize your business. Although I am not a student myself, I spoke with them, and they stated that this occurs frequently and that staff selectively allow customers in based on whether they appear to be high-school aged. I even observed an employee standing at the door permitting entry only to individuals who did not look like students. When I was in high school, I do not recall ever needing to be accompanied by an adult simply to purchase a meal with my own money. I hope your establishment will reconsider this practice and ensure fair and consistent treatment for all paying customers. P.s. I know this your web page is just want you the location is 1690 Presidential Ave Fall River Ma 02720

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Fall River, MA?

McDonald's in Fall River, MA is open 24 hours a day, 7 days a week.

When is the drive-thru open at McDonald's on President Ave?

The drive-thru is open 24 hours a day, every day of the week at McDonald's on President Ave.