Dunkin'

4.0
496 reviews
Decked Out Lattes
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Business Details

320 Airport Rd, Fall River, MA
02720, United States
(508) 692-5737
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
320 Airport Rd, Fall River, MA
02720, United States

Hours

Reviews

4.0
496 reviews
5 stars
267
4 stars
102
3 stars
41
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, often leading to long wait times and frustration.

Staff Attitude

Feedback on staff attitude was mixed; while some customers praised friendly and helpful employees, others reported rude behavior and lack of urgency.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Cleanliness and Atmosphere

Several customers noted unsanitary conditions and a negative atmosphere, with complaints about dirty equipment and unprofessional behavior from staff.

Product Quality

The quality of food and drinks received mixed reviews, with some customers enjoying their orders while others found them subpar or inconsistent.
  • JB
    Jay Brooks
    Nov 4, 2025
    5.0
    Good food good service. Excellent job.
  • SM
    Sheree Myett
    Nov 3, 2025
    1.0
    I've been going to this location for about 4 years and the past 5 or 6 months the service has gone down hill, the food is cold and the coffee isn't made the way you order it. I dont want my eggs cold or the middle of my bagel minis to be almost frozen. The prices go up and the service gets worse.
  • SP
    smarty pants
    Nov 1, 2025
    1.0
    Worst coffee ever.
  • DN
    David Nyal
    Oct 16, 2025
    1.0
    Everytime I order ahead on the app, this Dunkin is always so unnecessarily slow & disorganized it makes me minutes from late, even if I order like 25-30 minutes in advance I end up making it to work on the skin of my teeth. They just walked around like they didn’t have an idea of what to do. People in there have awful service as well, & they don’t seem like they even wanna be there. This entire Dunkin needs restructuring, it’s awful. Nevermind the fact that Dunkin’ is getting ridiculously expensive, this really just sells the idea that Dunkin’ is just trash now.
  • AO
    Alicia Oliveira
    Oct 5, 2025
    1.0
    They should just close the door! After your good ppl left its the worst! The little screen you can see behind the register in drive-thru i always turn into a red car. the wait is unreal, it does not take that long to pour already brewed coffee. I will drive the extra mile to Innovation Way.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fall River, MA?

Dunkin' in Fall River, MA is open daily from 3:30 AM to 11:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru service for your convenience.