Dunkin'

3.9
333 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

15 Robeson St, Fall River, MA
02720, United States
(508) 672-9406
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15 Robeson St, Fall River, MA
02720, United States

Hours

Reviews

3.9
333 reviews
5 stars
161
4 stars
73
3 stars
36
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks, causing frustration.

Cleanliness

Some customers noted that the store was dirty and unsanitary, impacting their overall impression of the location.

Service Speed

Several reviews mentioned slow service, particularly during busy hours, leading to long wait times for customers.

Coffee Quality

Mixed feedback on coffee quality, with some customers enjoying it while others described it as burnt or poorly made.
  • JO
    Jason Oliveira
    Aug 11, 2025
    1.0
    worst dunkin i have ever been to i have been there multiple times and had the same experince who ever the woman is at the window skinny with dark hair is the rudest person i ever met and is never pleasnt also everytime i get a latte it is never made right they dont mix in the swirlls and do not like when you ask them too mix it
  • AS
    Angelica Soto Santiago
    Jul 10, 2025
    1.0
    I sent my husband to the store and he went threw the drive threw in literally on the phone hearing the lady giving an attitude being disrespectful to him because she couldn’t understand him she was being racist and told him to go back to his country. Like we came for coffee not insults. Worse costumer service I’ve ever experienced at a Dunkin’s. Mind you she had an accent too. Dunkin hiring anybody now a days with no home training
  • EW
    Elianna Wagner
    May 31, 2025
    1.0
    We went through the drive through and they made me repeat my order 7 times (a bacon egg and cheese which is litterally the most basic order ever) and then i pulled up to the window and they said they didn’t have that written in my order and the man gave me an awful attitude about it and made me pull to the front and wait 10 minutes for it. Awful service mind you this dunkin is so yuck on the inside it’s tiny and dirty and unsanitary and overall just gross
  • DM
    Derek Marques
    Jun 28, 2024
    1.0
    Always a line out to the street and the wait is ridiculously long.
  • RR
    Ray Robitaille
    Sep 17, 2022
    2.0
    Lousy coffee, decent donuts
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the Dunkin' Fall River, MA location's regular opening hours?

The Dunkin' at 15 Robeson St in Fall River, MA is open Monday through Saturday from 4:30 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.