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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(355 reviews)

Business Details

540 Brayton Ave, Fall River, MA
02721, United States
(508) 235-0458
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
540 Brayton Ave, Fall River, MA
02721, United States

Hours

Reviews

4.0
355 reviews
5 stars
195
4 stars
66
3 stars
31
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and bathrooms, with some describing unsanitary conditions.

Staff Attitude

Several reviews noted that staff appeared disinterested or engaged in personal conversations rather than serving customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that there are positive experiences to be had.
  • AG
    Alex Grant
    1 day ago
    1.0
    I work at another Dunkin location, so I understand how busy it can get. That said, this visit was really disappointing. The coffee tasted burnt and wasn’t stirred properly. I saw employees switching coffee shuttles around, and the hot coffee canisters were low with red timer lights showing. When I asked for a remake, it still wasn’t right. My sandwich was also poorly prepared. The bacon wasn’t fully cooked and the egg was cold. The sandwich station looked messy and unorganized. The dining area was dirty when I walked in, and overall the store didn’t appear as clean as other Dunkin locations I’ve visited. There were 3–4 employees on shift who seemed more focused on talking than maintaining the store. I understand things get busy, but cleanliness and food safety should still be priorities. I hope management takes this seriously and improves the standards at this location.
  • MM
    Mel Montalvo
    Feb 2, 2026
    1.0
    The Manager in the morning here is Disgusting and Rude as hell! Please Reconsider! My dad is 67 years old and he works for doordash as a hobby and the Manager is rude to my Father and we.dont Appreciate that, BE professional or Don't work as A Manager!
  • DD
    Decafarini
    Jan 20, 2026
    4.0
    A very solid Dunkin. Nothing bad about them but nothing special either. Once in a blue moon they may forget an item or something.
  • CS
    Chuck Simmons
    Jan 13, 2026
    5.0
    Great place to stop in for a quick coffee or a sandwich.
  • SP
    Sirock Po-V
    Dec 4, 2025
    1.0
    I went there to order a Midnight blend coffee and the staff said they don’t carry it and have not for a very long time. However, I just ordered one like a month ago so there is no reason to lie about it. I understand that it is an unpopular blend but I am willing to wait if a fresh pot needs to be brewed. If it is true that they don’t carry it anymore then it should be taken off the menu because it makes no sense to display it on the menu and not have it available…

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fall River, MA?

Dunkin' in Fall River, MA is open daily from 4:00 AM to 9:00 PM.

What special holiday beverages are available at this Dunkin' location?

During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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