Dunkin'

3.9
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
400 Quarry St, Fall River, MA
02723, United States

Hours

Reviews

3.9
437 reviews
5 stars
222
4 stars
77
3 stars
58
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and poor attitude.

Order Accuracy

Frequent complaints about incorrect orders and slow service, leading to customer frustration.

Coffee Quality

Inconsistent coffee quality reported, with some customers enjoying their drinks while others received poorly made or cold coffee.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and overall store condition.

Staff Efficiency

Staff efficiency varies; some customers report quick service while others experience long wait times.
  • JN
    Janet neumyer
    Nov 15, 2025
    5.0
    great people
  • AB
    Ashley Botelho
    Nov 4, 2025
    1.0
    I went to this Dunkin yesterday morning and I was appalled on how the manger on duty treated the women in front of me. Iv worked for Dunkin as a manager for years and never in my life treated someone that way even when a coffee got thrown at me. They were so rude to this women and when it was my turn no good morning or what can I get for you. I got what do you want. It's whatever everyone has a bad day and I understand how stressful it can be at Dunkin from time to time, but as I'm in the middle of telling her my drink she just walks away while I'm trying to say my order and i just sat there for 30 seconds no knowledge meant at all. As I was going to just leave she came back and said that's what your having I sad nicely no I finally got to say my order just a refresher and it was still made wrong. It is what it is I took it and went on my day. I just felt so bad for the way the lady was treated and told the lady sorry she was treated that way and try to have a great day. First time ever going to this Dunkin and will be my last one.
  • AR
    Allie Roias
    Oct 25, 2025
    1.0
    Terrible never going there AGAIN!!!!!!!
  • MB
    Megan Brousaides
    Sep 26, 2025
    5.0
    Kesha (not sure on spelling-glasses, big smile) was great. I couldn’t make up my mind and while other workers were making faces and rolling their eyes, she was patient and kind. She also got me a new favorite drink!
  • MD
    Maria Dosanjos
    Aug 13, 2025
    1.0
    I’m basing my review off today’s experience. This is my regular dunkin I come here daily. I do mobile pick up orders. There are certain things you can’t put on the app so I needed to ask for the addition through the DT speaker. I got an attitude along with a cocky response. I was still polite with please’s & thank you’s. I pull up to the window and get handed my food & coffee. Not even a thank you or a word spoken to me. I look at my coffee, it’s basically layered. I still take it cause maybe it tastes fine. No. the most disgusting coffee I’ve ever tasted. So I back up (no one’s in line) and sit at the window she locks eyes with me and turns around & doesn’t even open the window !!! I would’ve gone in but I have an appointment. So now I’m out $6 and no coffee. This review isn’t for all of Quarry st Dunkin workers, I come here daily because they usually make great coffee and are so nice!! All the men, the blonde woman are super nice & professional. the woman with the braids is a phenomenal coffee maker and she’s got a great memory she knows what my “addition” is without having to ask her for it. But today, the brunette with glasses who I think is actually a manager. -10 rating. The older tall woman with glasses is no walk in the park either.

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at Dunkin' in Fall River, MA?

Dunkin' in Fall River specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving a variety of baked goods and premium beverages.

What are the regular operating hours of Dunkin' at 400 Quarry St, Fall River?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM.