Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported issues with incorrect orders, including wrong coffee types and missing items.
Customer Service
Feedback highlighted poor customer service experiences, with reports of rude staff and long wait times.
Staff Behavior
Several reviews mentioned unprofessional behavior among employees, including arguing and lack of attention to customers.
Management Praise
Some customers praised the current management for improvements in service and order accuracy compared to past experiences.
Cleanliness and Environment
While some noted cleanliness, others reported unsanitary conditions and a chaotic atmosphere.
AT
Alisha Tak
5 days ago
3.0
I went there recently for my coffee order. I ordered my coffee and then asked for a cup of water. The staff told me they had to charge me for the cup of water. Is it normal to charge for that? I’ve never experienced that anywhere else. It was a bummer for me. :(
AA
Anthony
Feb 10, 2026
1.0
Three times i have got door dash from here all three times the order was wrong. If people cant read the order why participate in doordash?
LF
Lisa Fisher
Feb 8, 2026
1.0
I come to this Dunkin every morning around 4:30am and have always been a loyal customer. Today I ordered a decaf coffee for my mother, who cannot have caffeine due to heart palpitations, but was given a regular coffee instead.
When I returned to have it corrected, they did remake the coffee but charged me for the replacement, even though the original mistake was not mine. Since this was a decaf vs. regular issue and health-related, this was disappointing.
I’m leaving this review in hopes of better attention to decaf orders and improved customer service moving forward.
FA
Falisha Abdool
Feb 7, 2026
1.0
Worst in person customer service. Stood in store for 18mins waiting to be served and was told to "hold on". Only way I was finally able to get service was my husband had to go through the drive thru and order. In person customer service was non existent
JH
Jyzair Hart
Jan 16, 2026
1.0
Terrible service from young man at the inside checkout, him and his coworkers made my order very difficult and were insisting I could not order a medium cup of hot chocolate, only a Large this was very disappointing especially with me being on a lunch break after working in the cold , the Attorney General’s office should be looking into this establishment!
What are the operating hours of Dunkin' in Fall River, MA?
Dunkin' in Fall River, MA, is open daily from 4:00 AM to 9:00 PM.
What type of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers delivery and curbside pickup services.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages is Dunkin' known for?
Dunkin' is popular for its coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru?
Yes, the Fall River Dunkin' has a drive-thru service for convenient ordering.
Is there free Wi-Fi available at Dunkin'?
Yes, this Dunkin' location offers free Wi-Fi to customers.
What nearby places can I visit around Dunkin' in Fall River?
Nearby you can find Cold Stone Creamery for ice cream, Cinderella's Bakery for baked goods, and 7 Hills park for outdoor activities.
Are there other coffee shops or eateries near Dunkin' in Fall River?
Yes, there is another Dunkin' nearby, as well as D'Angelo Grilled Sandwiches and Burger King for additional food options.
How can nearby landmarks or services help during your visit to Dunkin'?
Nearby landmarks like the Woman's Club of Fall River and services such as Stafford & Co Insurance provide easy reference points and additional conveniences near Dunkin', making your visit more enjoyable.
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