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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(508 reviews)

Business Details

(774) 488-3390
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fall River, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1023 North Main St, Fall River, MA
02720, United States

Hours

Reviews

3.9
508 reviews
5 stars
259
4 stars
97
3 stars
53
2 stars
28
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including wrong coffee types and missing items.

Customer Service

Feedback highlighted poor customer service experiences, with reports of rude staff and long wait times.

Staff Behavior

Several reviews mentioned unprofessional behavior among employees, including arguing and lack of attention to customers.

Management Praise

Some customers praised the current management for improvements in service and order accuracy compared to past experiences.

Cleanliness and Environment

While some noted cleanliness, others reported unsanitary conditions and a chaotic atmosphere.
  • AT
    Alisha Tak
    5 days ago
    3.0
    I went there recently for my coffee order. I ordered my coffee and then asked for a cup of water. The staff told me they had to charge me for the cup of water. Is it normal to charge for that? I’ve never experienced that anywhere else. It was a bummer for me. :(
  • AA
    Anthony
    Feb 10, 2026
    1.0
    Three times i have got door dash from here all three times the order was wrong. If people cant read the order why participate in doordash?
  • LF
    Lisa Fisher
    Feb 8, 2026
    1.0
    I come to this Dunkin every morning around 4:30am and have always been a loyal customer. Today I ordered a decaf coffee for my mother, who cannot have caffeine due to heart palpitations, but was given a regular coffee instead. When I returned to have it corrected, they did remake the coffee but charged me for the replacement, even though the original mistake was not mine. Since this was a decaf vs. regular issue and health-related, this was disappointing. I’m leaving this review in hopes of better attention to decaf orders and improved customer service moving forward.
  • FA
    Falisha Abdool
    Feb 7, 2026
    1.0
    Worst in person customer service. Stood in store for 18mins waiting to be served and was told to "hold on". Only way I was finally able to get service was my husband had to go through the drive thru and order. In person customer service was non existent
  • JH
    Jyzair Hart
    Jan 16, 2026
    1.0
    Terrible service from young man at the inside checkout, him and his coworkers made my order very difficult and were insisting I could not order a medium cup of hot chocolate, only a Large this was very disappointing especially with me being on a lunch break after working in the cold , the Attorney General’s office should be looking into this establishment!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fall River, MA?

Dunkin' in Fall River, MA, is open daily from 4:00 AM to 9:00 PM.

What type of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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